User’s Guide ARTEMIS HIGH POWER AC1300 WITH WI-FI ROUTER MU-MIMO TM ® RTA1300M
CONTENTS INTRODUCTION ..................................................................... 3 GETTING STARTED ................................................................. 4 Package Contents ...................................................................... 4 LED Indicators............................................................................ 5 Back Panel Description .............................................................. 6 BASIC SETUP GUIDE .............................................
Dynamic DNS Settings ............................................................. 63 System Clock ........................................................................... 64 System Logs ............................................................................. 65 Upgrade Firmware .................................................................. 66 Password Settings ................................................................... 69 TECHNICAL SPECIFICATION.........................................
INTRODUCTION Thank you for purchasing The ARTEMIS High Power AC1300 Wi-Fi Router with MU-MIMO. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.
GETTING STARTED Package Contents Check to make sure you have all the contents within your package: ARTEMIS – High Power AC1300 Wi-Fi Router with MU-MIMO 2 x Detachable High Gain Antennas RJ-45 Ethernet Cable Power Adapter Setup Guide 4
LED Indicators Power/WPS: Indicates when the Router is powered on. The LED will remain on. Blinks when Wi-Fi Protected Setup (WPS) is activated and the Router awaits a connection. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the 5GHz wireless network. 2.4GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the 2.4GHz wireless network.
Back Panel Description From Left to Right Antenna Connectors: RJ-SMA antenna connectors. Attach the included high gain antennas to these connectors. LED On/Off: Push to turn LED indicators on or off. WPS: Hold down for 3 seconds to enable WPS push button configuration. Reset: Push down once to reboot the Router. Hold down for 5-10 seconds to reset the router back to factory settings. USB 3.0 Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing.
Gigabit Wired Ports 1-4: Indicates when a networking device is connected to a wired port on the back of the Router. The LED will blink rapidly when wired data traffic is transmitted or received. The green LED displays when a there is an active gigabit connection. Modem Port: Gigabit RJ-45 port for connecting to your Broadband Modem. Power On/Off: Push to turn the Router on or off. Power: Power adapter port. Output: 12V 2A, Input: 100-240v.
BASIC SETUP GUIDE Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power off your Modem Power off the modem by disconnecting the modem’s power adapter from the power outlet. If your modem has a backup battery, remove the backup battery from your modem. Do NOT power on the modem until prompted at a later step.
Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included Ethernet cable and connect one end of the cable to your modem. b) Connect the other end of the cable to the blue Modem port on the Router.
Power on your Modem Plug in your modem’s power adapter and backup battery (if available): 10
Attach Antennas, Power On & Connect to your Computer a) Attach the antennas to the antenna connectors on the Router. b) Attach the Power Adapter to the Router’s PWR port and a power outlet. c) Connect an Ethernet cable to an available port on your computer or connect to the Router’s Wi-Fi Network: Amped_Artemis_2.4 or Amped_Artemis_5.0.
Open your Web Browser to Access the Setup Wizard a) Open your web browser. b) Type http://setup.ampedwireless.com into the web address bar. c) If the web menu fails to open, type the following IP address into your web address bar: http://192.168.3.
Welcome to the Setup Wizard If this is your first time setting up the Router, the Setup Wizard should automatically load. If you wish to manually configure your router you can also choose to skip the Setup Wizard. Double check that the modem is connected to the Router’s Modem port. Check that your antennas are all attached firmly to the antenna connectors. Click Next to continue.
Internet Connection Detection The Wizard will try to detect your Internet settings and configure the router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888573-8820. If the Internet connection detection was successful, you will see a green check mark. Click Next to continue.
Personalize your Wi-Fi Settings The default ID of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network is: Amped_Artemis_5.0 Amped_Artemis_2.4 To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use these IDs to identify your wireless network. The default Security Key (WPA/WPA2) of your Wi-Fi networks is: wireless To change them, enter a new key in the Security Key field for both 2.4GHz and 5GHz networks. The keys must be at least 8 characters long.
Create a Password for your Router This password is NOT your Wi-Fi network password. This password is to access the web menu of the Router to access additional router settings. Leave this blank if you do not wish to have a password. Click Apply to save your settings. The Router will reboot. This process may take up to 1 minute. The page will automatically reload after the countdown. If it does not, you may need to manually refresh the page or check your connection to the Router.
Setup Summary Once the Router has rebooted, it will load the Setup Summary page and provide you with the details of your setup. It is recommended that you print this page for your records. Open a new web browser window and check that you have access to the Internet. At this time, you may disconnect from the Router and start a wireless connection. If you have any wired devices that you would like to attach to the Router you may do so now as well.
WEB MENU DASHBOARD Welcome to the Dashboard Once you have completed the Router Setup Wizard, going to http://setup.ampedwireless.com will now bring you to the Router’s Dashboard. The Dashboard provides you with information regarding your internet connection and basic router settings. From here you can enable or disable guest networks, have a quick glance at what devices are connected to your Router and enable or disable website blocking features.
5GHz WI-FI SETTINGS 5GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 5GHz network SSID.
Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto". WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 5GHz network.
5.0GHz Wi-Fi Settings: Guest Networks (5.0GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. SSID: This is the name of your Guest Network. Broadcast SSID: Disable to hide your SSID from public view. Users will need to manually enter the SSID into their wireless software interface to connect.
Pre-Shared Key: The password for your Guest Network. This is the key used by devices connecting to your Guest Network.
5GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets.
5GHz Wi-Fi Settings: Airtime Allocation (5.0GHz) Airtime Allocatoin (also known as Airtime Fairness) is the intelligent allocation of available Wi-Fi Airtime among connected devices. Wi-Fi Airtime can be allocated by the entire Wi-Fi network or SSID, or indivdiually by each connected devices. Airtime Allocation is often used for creating low priority Guest Networks that do not drag on the main Wi-Fi network.
5GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Router to control the coverage distance of your 5GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
5GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. e. Enable Access Schedule. Select which days you wish for your Wi-Fi to be available.
5GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router.
2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 2.
WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 2.4GHz network. Security Settings: Change the type of wireless security settings for your 2.4GHz Wi-Fi Network. Encryption: Select the encryption type for your Wi-Fi Network. Pre-Shared Key: The password for your Extended Network. This is the key used by devices connecting to your Wi-Fi network.
2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. SSID: This is the name of your Guest Network. Broadcast SSID: Disable to hide your SSID from public view. Users will need to manually enter the SSID into their wireless software interface to connect.
Pre-Shared Key: The password for your Guest Network. This is the key used by devices connecting to your Guest Network.
2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets.
2.4GHz Wi-Fi Settings: Airtime Allocation (2.4GHz) Airtime Allocatoin (also known as Airtime Fairness) is the intelligent allocation of available Wi-Fi Airtime among connected devices. Wi-Fi Airtime can be allocated by the entire Wi-Fi network or SSID, or indivdiually by each connected devices. Airtime Allocation is often used for creating low priority Guest Networks that do not drag on the main Wi-Fi network.
2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. e. Enable Access Schedule. Select which days you wish for your Wi-Fi to be available.
2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router.
NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router. Default Gateway: The access point to another network. DHCP: Each network device on your local network will have its own IP Address. The DHCP server automatically assigns the IP addresses to each device connected to your network.
Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers. 802.1d Spanning Type (STP): A network protocol that ensures a loop-free topology for networks that have Ethernet bridges.
Network Settings: Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP address automatically.
If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available). Wait about 30 seconds and then power the modem back on. You can run through the Basic Setup Wizard again to see if that fixes your Internet connection issues. PPPoE connections normally requires login information.
Network Settings: Bridge Mode A Network Bridge creates a connection between two separate networks wirelessly. The Bridge connects to a Wi-Fi network (either 2.4 or 5GHz network) of the existing network and provides wired connections to expand the network further. All devices connected to the Bridge are on the same subnet and local network as the existing network. Note: The Network Bridge does not create another Wi-Fi network to connect to, it only provides wired connections to expand a network.
Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk. Enable uPnP: Universal Plug and Play is a network feature that allows uPnP enabled devices to “just work” with each other when connected to the same network. UPnP can work across different network media, such as an Ethernet connection or wireless connection.
Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet. Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection.
SECURITY FEATURES The Router provides your network with Security Features that helps to provide convenience and protection for your wired and wireless network. The Security Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control. These settings apply to your local wireless and wired network. These features are not the same as your network Firewall settings.
Security Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google" and the Router will block all websites with the text "google" in the URL.
Security Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. A MAC Address may sometimes be referred to as a Physical Address.
Security Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block TCP data packets from a specific computer, you would need to figure out what that device's IP address is and select TCP from the Protocol drop down menu.
USB STORAGE USB Storage: Local Sharing Share USB storage devices with computers on the local network of the Router. Insert a USB storage device, such as a flash drive or external hard drive, to the one of USB ports on router or both USB ports and follow the directions below for your operating system. The computer must be connected to the router to access the storage device. You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access.
Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click Computer. c) On the Computer page, the drive should appear on the left hand column under Network as AMPED_USB. To Map the Network Drive: a) b) c) d) e) Click the Start button. Click Computer. Click Map Network Drive from the top bar.
Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click My Computer. c) Click on My Network Places and locate the drive named AMPED_USB. To Map the network drive: a) Click the Start button. b) Right Click My Computer and select Map Network Drive. c) Select a drive letter (any), then enter in the folder field: \\AMPED_
Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a) Open Finder. b) On the left hand menu, under Shared, click AMPED_USB. To Map the network drive: a) b) c) d) e) Open Finder. From the menu on the top of the desktop, select Go. Select Connect To Server from the drop down menu.
USB Storage: FTP Server Share USB storage devices with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the one of USB ports on router or both USB ports. From the USB Storage/FTP Server page of the web menu, enable the FTP Server feature a) Select whether you wish to have anonymous access or secured access.
FIREWALL SETTINGS The Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.
Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access. By enabling Port Filtering on TCP port 21, only FTP communications would be allowed. No other types of communication would be allowed on this port.
Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. Port Forwarding is often used for setting up servers, cameras and other devices that require remote access. Enable Port Forwarding: Enables designated ports to begin forwarding.
Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall. The device’s only security would be those built into the operating system. As a general safety rule, devices placed on the DMZ should not have any other network connections to any other devices.
Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses. The server will attempt to respond by sending a request back to the user; however, since the address is false, the server will wait for a response before closing the connection.
QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific application for an IP Address range or MAC Address. You can also enter only an IP address or MAC address without selecting an application if you wish to prioritize all traffic for a specific device. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers.
ROUTING SETUP Dynamic Routing allows the Router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols. This allows the Router to adapt to changes and failures within the network topology and find the best route. Static Routing allows the administrator to manually enter into the Router’s routing table.
MANAGEMENT FEATURES The Management Features on the Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.
Management: System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running. The Current Date / Time is the setting for the system clock. If this time is off, go to the System Clock section and configure your system time.
Management: Network Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately. The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Router. The Internet Connection statistics shows the data activity for all upload and download data over your Internet connection.
Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider. The Router supports two of these providers (TZO and DynDNS). Once the DDNS service has been set up and configured correctly on the Router, the DDNS service will constantly track the IP address of your Internet connection.
Management: System Clock Maintain the internal clock for the Router by syncing with your computer’s time or over the Internet. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
Management: System Logs The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries will be deleted each time the Router reboots or is powered off.
Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Router can automatically check for new firmware updates that are available by pressing Check Now. Follow the prompts to complete the upgrade process. Before upgrading the firmware, remember to always save your current settings first by going to the Save/Reload Settings page.
firmware update is downloaded as a zip file and you will need to have an unzipping program to open the file. Inside the file will be a text document with details on the current firmware release and instructions on how to upgrade the firmware. To manually upgrade your firmware: a) Download the file from www.ampedwireless.com/support and remember the location where you saved it. Firmware files may also be provided by Amped Wireless Elite Support Concierges. b) Click Choose File and locate the file.
Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a) Click Save. b) Select a file name and location. To load previously saved settings: a) Click Browse. b) Locate the previously saved settings file. c) Click Upload to restore the settings to the saved file.
Management: Password Settings If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.
TECHNICAL SPECIFICATION Wireless Standard: 802.11a/b/g/n/ac Frequency Band: 2.4 GHz, 5.0GHz Wireless Speed: 2.4GHz: 399Mbps (Tx/Rx) 5.0GHz: 866Mbps (Tx/Rx) Amplifier: 2 x 2.4GHz Amplifiers 2 x 5.0GHz Amplifiers 4 x Low Noise Amplifiers Memory: 128MB DDR3 Processor: Qualcomm Quad Core ARM Processor Antennas: 2 x Detachable High Gain Antennas 2 x Reverse SMA Connector Ports: 4 x RJ-45 10/100/1000 LAN ports 1 x RJ-45 10/100 /1000 WAN ports 1 x USB 2.0 Port for Storage Devices 1 x USB 3.
DEFAULT SETTINGS The default settings for your Router are listed here. If for some reason you need to return your Router back to default settings, hold down the Reset button on the back panel for 10 seconds. The Router will reset back to factory settings as listed below: IP Address: 192.168.3.1 Web Menu Access: http://setup.ampedwireless.com 2.4GHz Wireless SSID: Amped_Artemis_2.4 Wireless Security Key (WPA/WPA2 Mixed Mode): wireless 5.0GHz Wireless SSID: Amped_Artemis_5.
TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.
Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Setup Wizard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on. b) Check that your computer IS NOT connected to any wireless networks.
appear if the Router has not yet been configured. After it has been configured the Dashboard will appear instead. I entered setup.ampedwireless.com and it failed to open the Web Menu Dashboard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on. b) Check that your computer IS NOT connected to any wireless networks.
I have entered setup.ampedwiress.com, but I cannot enter the Web Menu. I am prompted for a login and password, but it does not let me continue. a) Check that you are using the right login and password. b) If you forgot your login and password for the Web Menu, reset the Router to default settings and try again. To reset the Router to default: On the back panel of the router find the Reset button. Use a pen tip to hold down the reset button for 5 to 10 seconds.
Troubleshooting: Internet Connection Issues The Basic Setup Wizard could not automatically configure my Internet connection. a) Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again. b) Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP settings. c) DSL Connections: Your Internet connection may require login information.
I have gone through the Setup Wizard and I do not have Internet. a) Detach the power adapter and disconnect all computers from the Router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize. Power on the Router and connect your computer to the router. Open your web browser and try to access the Internet. b) Check that your Internet connection through the modem is working.
My Internet connection is unstable and drops intermittently. a) Power off your computer, the Router and your modem. Power on your modem and wait 2 minutes. Power on the Router and wait 1 minute for the router to initialize. Power on your computer and try again. b) Check to see if other computers are also having this problem. If they are not, check to see if your antivirus software or firewall software is conflicting with your Internet connection.
My Internet connection is abnormally slow. a) Check with your Internet provider to ensure that they are not experiencing system wide issues. b) Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again. If the speed results are the same, the issue is with your Internet provider. Please contact your provider to troubleshoot the issue.
Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity”. a) Make sure the Router is powered on. b) Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically”. c) Release and Renew your IP Address on your computer. To do this on a Windows computer: Click Start > Run and type CMD. When the command prompt appears, type ipconfig/release and press enter. Type ipconfig/renew and press enter.
Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. a) Step back at least 10 feet from the Router and check your signal again. The Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed and signal are at 100%, however your readout may not be displaying the data correctly.
f) Position the antennas on the Router in opposite orientations. My wireless adapter does not connect at the maximum wireless speed. a) Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter. To obtain a data rate of 1733Mbps on the 5GHz band or 800Mbps on the 2.
I cannot tell if MU-MIMO simultaneous data transfers are enabled and functioning a) Check that the connected devices support MU-MIMO technology. All connected devices must also support MU-MIMO to enable the MU-MIMO function. If the connected device does not support MUMIMO it will function as a SU-MIMO (single-user MIMO) device. I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error.
Click details and check to see that your IPv4 IP address is correct (192.168.3.x). b) Disable IEEE 802.1x authentication on your computer. I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. a) Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security. Upgrade to the latest Service Pack to support the latest wireless encryption. b) Manually add a wireless network to your XP computer.
Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click Computer.
Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click My Computer. c) Click on My Network Places and locate the drive named Amped_USB. To Map the network drive: a) Click the Start button. b) Right Click My Computer and select Map Network Drive. c) Select a drive letter (any), then enter in the folder field: \\Amped_
To Map the network drive: a) Open Finder. b) From the menu on the top of the desktop, select Go. c) Select Connect To Server from the drop down menu. d) Enter the address of the network drive: Amped_USB or shared disk IP address, then click Connect I cannot access my USB storage device remotely. a) Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router. b) From the USB Storage/FTP Server page of the web menu, enter a FTP server name.
The Router freezes or I cannot access the web when a USB storage device is connected. a) Remove the USB storage device from the Router and reboot it by unplugging the power adapter. Once rebooted, try inserting the USB storage device again. b) Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center.
WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase. Guarantee: Amped Wireless warrants to the original purchaser that the hardware of this Amped Wireless product shall be free of defects in design, assembly, material, or workmanship.
Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION.
bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges. Technical Support: The Amped Wireless Limited Warranty is not related to the terms, conditions and policies of Amped Wireless Elite Support offerings.
Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
Users should also be advised that high-power radars are allocated as primary users (i.e.priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS210 et ICES-003 d’Industrie Canada.
une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes c anaux; ii. le gain maximal d'antenne permis (pour les dispositifs utilisant la bande 5 725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l'exploitation point à point et non point à point, selon le cas. De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c .
LEGAL NOTICES AND DISCLAIMERS Copyright Information and Trademark Usage Guidelines © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners. Amped Wireless does not claim any relation.
distribution, modification, publication and transmission of any content of this product for public or commercial purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases.
damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners. Amped Wireless does not claim any relation. Mention of non-Amped Wireless products and brands are for information purposes only and does not constitute an endorsement or affiliation.
Software Licenses / Disclaimers This product contains Software (including firmware), licensed to you, the purchaser, by Amped Wireless. This also includes Software downloaded from an authorized website, such as www.ampedwireless.com or from an authorized application market such as Google Play or Apple’s App Store. This license allows you to operate the Software in the manner described in the user’s manual for the purchased product. You can make as many copies of the Software as needed for your personal use.
IT IS YOUR RESPONSIBILITY TO BACK UP YOUR SYSTEM INCLUDING, WITHOUT LIMITATION, ANY DATA THAT YOU MAY USE OR POSSESS IN CONNECTION WITH THE PRODUCT. ANY MATERIAL, INFORMATION OR DATA DOWNLOADED OR OTHERWISE OBTAINED IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR PRODUCT, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL, INFORMATION OR DATA.
Dispute Resolution / Arbitration This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process.
It is important that you understand that the arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction. If the arbitrator rules against Amped Wireless, in addition to accepting whatever responsibility is ordered by the arbitrator, we will reimburse your reasonable attorneys' fees and costs. It's important to us that we address any issues you might have promptly.
As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis. We would hope that our customer service agents could resolve any disputes you have with us without resorting to arbitration. Before initiating any arbitration proceeding, you agree to first discuss the matter informally with Amped Wireless for at least 30 days.
tech support e-mail web 888-573-8820 techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2016 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
