User's Manual

RTA15
USER’S GUIDE
83
b. Check if other computers are experiencing the same issue. If not, the wireless adapter in your computer
may be experiencing problems or maybe older and have poor wireless performance.
c. Avoid placing the Router near or around Microwaves and 2.4GHz wireless phones.
d. Avoid using wireless channels that are crowded. Change the wireless channel on the Router.
e. Place the Router in a higher location near the center of your desired coverage location.
f. Position the antennas on the Router in opposite orientations.
My wireless adapter does not connect at the maximum wireless speed.
a. Your wireless network adapter may be outdated and have older wireless technology not capable of
achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is
required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter.
b. Check that you are using the latest Wi-Fi security type: WPA or WPA2
WEP security may slow down your wireless speeds.
c. Check that the Router’s wireless data rate is set to AUTO or 11N (2.4GHz) and 11AC (5.0GHz) data rate
speeds.
d. Wireless speeds degrade as you get further away from the wireless router.
e. Check that the wireless channel set on the Router is not crowded. Try changing the wireless channel
to another channel and test the speed again.