User’s Guide High Power Wireless-N Directional Dual Band USB Adapter UA2000
UA2000 USER’S GUIDE CONTENTS INTRODUCTION .................................................................................................................................. 2 GETTING STARTED .............................................................................................................................. 3 Package Contents ........................................................................................................................... 3 Connectors and LED Indicators ...................
UA2000 USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.
UA2000 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power Wireless-N Directional Dual Band USB Adapter Dual USB 2.
UA2000 USER’S GUIDE Connectors and LED Indicators Mini USB: The included Dual USB 2.0 cable attaches to the Mini USB connector on the Adapter. The other end connects to USB ports on your PC. Do not attach the cable until after you have installed the software. Activity LED: Blinks rapidly when wireless data traffic is passing through the High Power Adapter. WPS Button: The Wi-Fi Protected Setup Button enables one touch setup of the High Power Adapter with compatible wireless routers.
UA2000 USER’S GUIDE SETUP GUIDE Windows 7 and Vista Installation a) Power on your PC and Insert the CD Locate the Setup CD and insert it into your CD drive.
UA2000 USER’S GUIDE b) When the menu page appears click on Install Software to begin the installation process. If the menu page does not appear, select Run Autoload.exe if prompted, or browse your CD drive and double-click the Autoload.exe file. c) If prompted, click Yes to continue with the installation.
UA2000 USER’S GUIDE d) Amped Wireless Utility – License Agreement Read the End-User License Agreement and select Accept. Click Next to begin the installation. e) Continue with the Installation Click Install to begin the installation.
UA2000 USER’S GUIDE f) Continue with the Installation g) Complete the Installation Once the installation has completed, click Finish If prompted to restart, please restart your PC at this time.
UA2000 USER’S GUIDE h) Plug in the High Power USB Adapter Locate two available USB ports and insert the USB Adapter. Windows should automatically begin installing the driver for use with the USB Adapter. If only one USB port is available, insert the USB connector labeled Primary. i) Connect to a Wireless Network Locate the Wireless Icon on your Windows desktop (located on the bottom right corner) and click it to open the Amped Wireless Utility.
UA2000 USER’S GUIDE j) Connect to a Wireless Network Select your network from the list and click Connect, or Add to Profile, to have your PC automatically connect to this network when it is available. k) Connect to a Wireless Network If the network you are attempting to connect to has security enabled, you will need to enter the security key here. Under Network Key, enter the key and then confirm the key again and click OK.
UA2000 USER’S GUIDE l) Connect to a Wireless Network Congratulations, you are now successfully connected to your wireless network. The Utility’s Home Window (to the right) displays your connection details and link details. The Link Info tab provides you with information regarding your current connection’s signal strength. m) Position the Directional Antenna To optimize the performance of your High Power USB Adapter, position the antenna towards the source of your wireless network.
UA2000 USER’S GUIDE Windows XP and 2000 Installation a) Power on your PC and Insert the CD Locate the Setup CD and insert it into your CD drive.
UA2000 USER’S GUIDE b) When the Menu page appears click on Install Software to begin the installation process. If the Menu page does not appear, select Run Autoload.exe if prompted or browse your Cd drive and double-click the Autoload.exe file. c) License Agreement Read the End-User License Agreement and select Accept. Click Next to begin the installation.
UA2000 USER’S GUIDE d) Begin the Installation Click Install to continue with the installation. e) Complete the Installation Once the installation has completed, click Finish If prompted to restart, please restart your PC at this time.
UA2000 USER’S GUIDE f) Insert the High Power USB Adapter Locate two available USB ports and insert the USB Adapter. The Found New Hardware Wizard should appear. If only one USB port is available, insert the USB connector labeled Primary. g) Found New Hardware Windows will automatically find the High Power USB Adapter and begin installing the software. h) Restart your Computer After the installation has completed, a prompt will appear asking you to restart your computer. Select Yes to restart.
UA2000 USER’S GUIDE i) Connect to a Wireless Network Locate the Wireless Icon on your Windows desktop (located on the bottom right corner) and click it to open the Amped Wireless Utility. From the Home Window (on right) click Scan to view available wireless networks.
UA2000 USER’S GUIDE j) Connect to a Wireless Network Select your network from the list and click Connect, or Add to Profile, to have your PC automatically connect to this network when it is available. k) Connect to a Wireless Network If the network you are attempting to connect to has security enabled, you will need to enter the security key here. Under Network Key, enter the key and then confirm the key again and click OK.
UA2000 USER’S GUIDE l) Connect to a Wireless Network Congratulations, you are now successfully connected to your wireless network. The Utility’s Home Window (to the right) displays your connection details and link details. The Link Info tab provides you with information regarding your current connections signal strength. m) Position the Directional Antenna To optimize the performance of your High Power USB Adapter, position the antenna towards the source of your wireless network.
UA2000 USER’S GUIDE Using the Amped Wireless Utility (Windows) Home Window: The Home Window provides information regarding the current status of your High Power Adapter. If you are connected to a wireless network, it will display the wireless connection details as well as the IP address settings. From the Home Window you can navigate to all functions of the Amped Wireless Utility by using the links on the top of the Window. Scan: Displays the available networks within your range.
UA2000 USER’S GUIDE Profile: Save the settings and password to any wireless connection by using profiles. Profiles allow you to automatically connect to a saved wireless network whenever you are in range of the network. Profiles can be ranked in order of priority in the case where multiple networks are in the same vicinity. WPS (WiFi Protected Setup): The WPS button on the Profile page can be accessed to use WPS one-touch setup.
UA2000 USER’S GUIDE Link Info: Displays details regarding your current connection’s status, signal strength quality and data traffic statistics. Advanced: Provides options for adjusting the High Power USB Adapter’s wireless mode settings, such as the frequency band and operating channels. It is recommended that only advanced users adjust the settings in this menu if necessary.
UA2000 USER’S GUIDE Mac OS X Installation (For OS X 10.4, 10.5, 10.6 and 10.
UA2000 USER’S GUIDE b) Access the Menu Page From the autoload folder, click START HERE to open the CD Menu. If the CD menu does not load, browse the CD to find the Install Software file for your Mac’s operating system. c) Find your Operating System Version Click on the Apple Icon (upper-left corner). Select About this Mac and note the Mac OS X version.
UA2000 USER’S GUIDE d) CD Menu: Select your Operating System From the CD Menu, find the OS X version and processor that matches your Mac and select it to begin installing the software. e) Find the Folder on the Setup CD Open your OS X version folder and then click the Installation file to begin the installation.
UA2000 USER’S GUIDE f) Begin the Installation Click Continue to begin the installation. g) Continue the Installation Click Continue to proceed with the installation.
UA2000 USER’S GUIDE h) Select your Installation Language Select the language that you wish to continue the installation in and click Continue. i) Continue the Installation Click Agree to accept the software license agreement and proceed with the installation. Note: If prompted, select the hard drive that you wish to install the software on and click Continue to proceed.
UA2000 USER’S GUIDE j) Continue the Installation Click Install to proceed with the installation. k) Enter your Password If prompted, enter your password to allow the setup process to install the necessary files on your Mac.
UA2000 USER’S GUIDE l) Continue the Installation The installation wizard will notify you that a restart of your Mac is necessary after the installation completes. Click Continue Installation to proceed with the installation. m) Restart your Computer When the software has finished installing, you will be prompted to restart your Mac. Click Restart to reboot your computer.
UA2000 USER’S GUIDE n) Turn off your Airport Card After the computer reboots, disable any AirPort cards that may be installed on your Mac by selecting the wireless icon (upper-right corner) and select Turn AirPort Off. If you do not have an Airport Card, continue to the next step. o) Insert the High Power USB Adapter Once all Airport Cards have been disabled you may insert the High Power USB Adapter into your USB port. Locate two available USB ports and connect the adapter to your computer.
UA2000 USER’S GUIDE p) Activate the USB Adapter You may be prompted to activate your USB Adapter in Network Preferences (below). If not, select the Apple Button (upper left corner) and select System Preferences from the drop-down list. From there, select Network.
UA2000 USER’S GUIDE q) Activate the USB Adapter For OS X 10.4 Tiger and 10.5 Leopard ONLY: (For OS X 10.6 and 10.7 see next page) Select Ethernet Adapter (en#) and click Advanced. In the Advanced Menu, check that the adapter is Using DHCP and then click OK.
UA2000 USER’S GUIDE For OS X 10.6 Snow Leopard and 10.7 Lion ONLY: Select Amped Adapter and Click Apply. r) Connect to a Wireless Network Once your USB Adapter has been activated, the Amped Wireless Utility should automatically load. Select the Site Survey tab to view nearby networks. Highlight the wireless network that you wish to connect to and click Connect or Add to Profile (Automatically connects to the network when the network is available) to join the network.
UA2000 USER’S GUIDE s) Connect to a Wireless Network If the network you are attempting to connect to has security enabled, you will need to enter the security key here. Under Network Key, enter the key and click OK. t) Connect to a Wireless Network Congratulations, you are now successfully connected to your wireless network. The Link Status tab will show your connection status and connection quality. You can access the Amped Wireless Utility at any time by selecting the icon on from the OS X toolbar.
UA2000 USER’S GUIDE Position the Directional Antenna towards the source of your wireless network for optimal performance.
UA2000 USER’S GUIDE Using the Amped Wireless Utility (Mac) Profile: Save the settings and password to any wireless connection by using profiles. Profiles allow you to automatically connect to a saved wireless network whenever you are in range of the network. Profiles can be ranked in order of priority in the case where multiple networks are in the same vicinity. Link Status: The Link Status tab provides information regarding the current status of your High Power Adapter.
UA2000 USER’S GUIDE Site Survey: Displays all the available wireless networks within range of the High Power Adapter. To connect, select the wireless network and click Connect. Or save the network to a profile so that the connection is automatically established when the High Power Adapter is in range of the wireless network. The available network display also provides detailed information regarding each network, including the security or encryption type, network name (SSID) and other additional information.
UA2000 USER’S GUIDE Advanced: Configure advanced wireless settings for your High Power Adapter. It is recommended that only experienced wireless network technicians adjust these settings. Turn Radio Off: If you wish to disable your wireless connection for any reason, you may select this button to disable the wireless radio on the High Power Adapter. WPS: Wi-Fi Protected Setup (also known as one touch setup or push button configuration) allows for an alternative method to connect to a wireless network.
UA2000 USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11a/b/g/n Frequency Band: 2.4/5.0 GHz Wireless Speed: 2.4GHz: 300Mbps Rx/Tx 5.0GHz: 300Mbps Rx/Tx Amplifier: Low Noise Amplifiers Dual Band Power Amplifiers Wireless Sensitivity: -94dBm Wireless Output Power: Up to 26 dBm Antennas: High Gain Directional Dual Band, Dual Polarity Antenna Warranty: 1 Year Setup Requirements: Available Wireless 2.4GHz or 5.0GHz 802.
UA2000 USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your High Power Wireless USB Adapter please contact us. To contact Amped Wireless Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.
UA2000 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution, (b) etc. I cannot get the CD menu page to appear in Windows. a. b. Insert the CD into your CD drive (or DVD) and click on Start, then My Computer. Find your CD or DVD drive and right click it, select explore or open. Find the autoload.exe file and double click it to access the CD menu.
UA2000 USER’S GUIDE No networks appear in the scan results. a. b. c. d. e. The wireless adapter may not be positioned optimally. The directional antenna on the wireless adapter should be pointed towards the wireless source. Double check that the antenna is positioned optimally and try again. Verify that the adapter is firmly inserted into your USB drive and try to scan for networks again. Check to see that the wireless network you are connecting to is functioning correctly.
UA2000 USER’S GUIDE f. Uninstall the software by clicking Start, then select Control Panel, then select Programs. Find the Amped Wireless program and uninstall it. Once fully uninstalled, remove the adapter from your USB port, reinstall the Amped Wireless software using the supplied instructions and try again. I am uncertain whether the adapter is connected to a 2.4GHz or 5.0GHz network. a. The adapter will scan and detect both 2.4GHz and 5.0GHz networks.
UA2000 USER’S GUIDE b. c. d. e. Unplug the USB adapter from the USB port and plug it back in firmly. Re-scan for wireless networks. (Mac Solution) You may need to activate your wireless adapter. Click the Apple icon, select System Preferences, then click on Network. Highlight the adapter titled Ethernet Adaptor (en#) for OS X 10.5 and below and click Advanced, then click Apply. For OS X 10.6 and 10.7 select the adapter titled Amped Adapter and click Apply. Try to scan for networks again.
UA2000 USER’S GUIDE b. c. You may have an incorrect IP address assignment. For Windows XP and 2000: Open the Amped Wireless Utility and go to the General tab. Click Renew IP. For Windows 7 and Vista: Open the Windows wireless utility by clicking the wireless icon on the bottom right corner. Right click the wireless network that you are connected to and click Status. Click diagnose to allow Windows to reset your connection.
UA2000 USER’S GUIDE c. d. e. f. g. The wireless router may not be configured for full 802.11n speeds. Check the current wireless settings on your router to ensure that it is in 802.11n mode. The wireless channel you are using may be congested. Change the wireless channel of the router and reconnect to the network. There may be many wireless users on your network. Check that your wireless network is not congested with wireless users. Users on your wireless network may be utilizing the available bandwidth.
UA2000 USER’S GUIDE The wireless signal strength is poor. a. b. c. d. The adapter may not be positioned optimally. Reorient the adapter so that the face of the adapter is towards the wireless source. Check your signal strength again. Wireless signal strength degrades as you move further away from the wireless router. Your wireless environment, home or office may have objects that cause wireless interference.
UA2000 USER’S GUIDE The Windows wireless utility states that my wireless connection has “limited connectivity.” a. You may have an incorrect IP address assignment. For Windows XP and 2000: Open the Amped Wireless Utility and go to the General tab. Click Renew IP. For Windows 7 and Vista: Open the Windows wireless utility by clicking the wireless icon on the bottom right corner. Right click the wireless network that you are connected to and click Status.
UA2000 USER’S GUIDE Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. a. The wireless adapter supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.
UA2000 USER’S GUIDE WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
UA2000 USER’S GUIDE unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser. Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION.
UA2000 USER’S GUIDE need to file a warranty claim, please call Amped Wireless’ Customer Service or visit www.ampedwirleess.com/support to fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless.
UA2000 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
UA2000 USER’S GUIDE FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Avoid use of this product near water or during an electrical storm as there may be a remote risk of electrical shock from lighting.
This Class B digitalUA2000 apparatus USER’S complies with Canadian ICES-003. GUIDE This device complies withThis Industry licence-exempt RSS standard(s). Industry Canada Statement: Class B Canada digital apparatus complies with RSS-210 and ICES-003 of the Industry Operation is subject to of thethis following two conditions: Canada Rules.
UA2000 USER’S GUIDE d’Industrie Canada : Cet appareil B est conforme auxdu réglementations RSSCetDéclaration appareil numérique de la classe [*] estnumérique conformedeàclasse la norme NMB-003 Canada. 210 et ICES-003 d’Industrie Canada.
tech support e-mail web 888-573-8820 techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2012 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
