Installation guide

Troubleshooting
Problem Possible Cause Solut ion
Thetransmit light
d oes not g o on af te r
DC power is applied
to the transmitter
Fau lty AC adapt er
or faulty power outlet
Ch eck t he p o we r outlet a n d th e
A C adapt er; if pos sib le, ch eck for
correct voltage of the AC adapter.
Thetransmit light
g oes ou t a fte r a f ew
sec onds and do es
not light again
N o aud io pre se nt a t
au d io inp ut
Ch eck t he a u dio c onnec tion t o
th e tr ansmitt er and ensu re that
there is audio present.
Tr ans mitte r h ung up Disco nnec t a nd then r ec on nec t
DC power.
N o aud io at rec eiver Fau lty AC ad apt er
or faulty power outlet
Ch eck t he r e ceive r powe r su pp ly.
St rong int erf er en ce S ee u n de r “ S trong In terf erence “
on ne xt pa ge .
Audio is dist ort ed Au dio volu me t o o
hi gh
Adjus t th e transmitter volume
co ntro l u n til c lipp ing st ops.
Ampl ifier v olum e
co ntrol s et too h igh
L ower the sourc e a udi o vol ume
un t il clippi ng st o ps.
St rong int erf er en ce S ee u n de r “ S trong In terf erence “
on ne xt pa ge .
R eceiver au di o lev el
is too low
Au dio volu me t o o low R aise th e s ource au dio v olum e to
ac hiev e t he d es ired a udio leve l.
C onnect transmitter t o an
adjustableaudio output
Ampl ifier v olum e
co ntrol s et too low
Adjus t th e ampli fier volume
control to achieve desired audio
level.
Audio d rops o ut
intermittently or
crackles
St rong int erf er en ce S ee u n de r “ S trong In terf erence “
on ne xt pa ge .
Unstable power
supply / power surges
E nsu re th at t he p ower ou tle t
delivers a stable voltage. Very
st rong surg es or v oltag e
f lu ctu atio ns may c ause a udio
dropouts. Try using asurge
pr ote ctor .
User and Installation Guide
R
User and Installation Guide
R
For up-to-date troubleshooting advice, visit www.amphony.com
Problem Possible Cause Solut ion
T ran smitt er rang e is
extremely short
St rong int erf er en ce In s ome c as es, there m ay b e
stro ng in te rf eren ce preven ting
pr ope r recept ion of th e audi o
sig nal whi ch ca n b e c ause d by
5. 8 GHz cord less te le p hon es or
5. 8 GHz wireless networks. Either
eli min a te the int erf er en ce, lo cat e
th e base u nit o f t he cord less
ph o ne in a no ther ro om, se t the
wireless network to use the 5.1
GHz f re q uenc y ba n d rath er th a n
5. 8 GHz, relo cate th e t ransmitter ,
relo cate o r r e orient th e amplif ie r
t o im prove r ecep tio n.
Too m an y ob st ac les A udio wi ll dr op out if t here are t o o
many obstacles between the
tr an sm itt e r a nd the rec eiver, t ry
relocating the transmitter or
receiver to improve reception.
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