User guide

33
ANHANG
Help and support / Troubleshooting guide
Helpline
If you need some help and you’re in the UK, please first check and see if your
problem can be solved using the troubleshooting guide below. If it can’t ,
please call us on 0844 800 6503 (using a UK landline, at the time of going to
print: calls cost 6p for connection charge and then 5p a minute. Mobile costs
may vary). Lines are open Monday to Friday, 9am to 5pm, excluding public hol-
idays. If you’ve a claim on your 2-year guarantee, please contact your supplier.
Answering machine cannot be switched on
- Check that the power adapter plug is fitted properly in the mains socket and
connected to the answering machine.
- Check that power is available at the mains socket.
No messages are recorded
- Check that the telephone line is properly connected in the telephone line
socket and connected to the answering machine.
- Delete messages to create memory space.
Helpline UK 0844 800 6503
(See on this page for costs and hours of operation)
APPENDIX