User guide
Helpline 0844 800 6503 (See page 94 for costs and hours of operation)
95
I keep losing my connection when using my
cordless handset
1. Make sure you aren’t too far from the charger base (in ideal conditions, it
should work up to 300 metres outdoors and up to 50 metres indoors).
2. The charger base may not be in an ideal location – consider moving it.
My cordless handset keeps switching off
1. It may need recharging. So it can charge fully, place your handset on
its charger base for at least 15 hours (make sure the power socket is
switched on!).
2. Replace the rechargeable batteries. Any replacement batteries should be the
same type as those provided.
The phone system isn’t responding
You may need to reset to default settings. Please see page 43.
Caller’s identication (Call Line ID) isn’t working
1. Check you have this service on your phone line. Please call your
network provider.
2. The caller may have withheld their phone number.
My handset or base doesn’t ring
Check that the ringer is on. See pages 27, 38, 61 and 69.
he l p a n d s U p p o r t