PowerTel 720 Assure + PowerTel 7 PowerTel 720 Assure + Twin User Guide SERIES PowerTel 725 Reliant +
Contents Important Safety Instructions ........................................4 Making Calls from a Handset .............................................31 Getting Started.................................................................6 Menu Options – Cordless Phone .......................................34 Base Phone Guide..............................................................7 Phone Book – Cordless Phone............................................39 Cordless Handset and Charger Base........
FCC Compliance FCC Compliance The FCC requires that you will be advised of certain requirements involving the use of this telephone. 1. This equipment complies with Part 68 of the FCC rules. A label on the base unit of this equipment contains, among other information, the ACTA Registration Number (US:AAAEQ##TXXXX) and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company. 2.
saFety Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1..Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2..Do not use the telephone to report a gas leak in the vicinity of the leak. 3.
saFety • Where it is not obstructed by furniture • At least three feet from other electrical appliances • Away from smoke, dust, vibration, chemicals, moisture, heat or direct sunlight. Power failure – What to do Power failure can affect your phone and equipment. Only the corded phone will work if there is a power failure. Medical equipment Do not use the phone near emergency or intensive care medical equipment, or during an electrical storm.
Getting started Getting Started — Included Equipment PowerTel 720 Assure + - Amplified Cordless Phone with Answering Machine • 1 base unit with integrated Answering Machine) • 1 cordless handset • 1 rechargeable battery pack 3AAA 3.
PHONE GUIDE PowerTel 720 Assure + Phone Base 5 4 3 2 1 Date/Time 1 2 Answer on/off/Stop/ Answer mode 3 Indicator light for new answer machine messages received 13 12 11 10 4 Outgoing message 5 Find handset/Registration 6 Incoming call/Charging/ Line in use 7 Rewind/Set language 8 Play/Pause/OK 9 Fast forward/Memo 10 Answer machine message counter/Status display 6 7 8 11 Delete 9 12 Volume up 13 Volume down 1-866-AMPLICOM (267-5426) 7
handset and CharGer Base PowerTel 701 Extender Handset and Charger Base 1 M 13 s 2 25 rTel 7 Ser we ie Po M M 11 3 12 22 14 23 4 5 6 15 REDIAL MENU INT FLASH TONE CID 7 8 9 10 1 Incoming call 14 Up/Redial 2 Memory 1 15 Headset socket 3 Boost 4 Display 5 Enter Menu/Mute/ Delete 16 6 Internal call 17 7 External call/ 18 Handsfree 19 20 LOCK 8 /Ringer on/off 9 Pause (long press 0) 10 Microphone 21 11 Memory 3 12 Volume up/down 13 Memory 2 24 Optional (May not be included)
handset display iCons Cordless Phone Handset Display Icons The following icons can appear in the LCD display: Phone book mode Play messages fast forward More information to view up Boost receiver volume is on More information to view down (Icon will flash) Battery status Mute handset microphone Ringer off New calls Keylock is on Answering machine is on Handsfree mode Answering machine is off Call in progress When steady— handset is in range Internal call in progress (if additional handsets
Set UP Set Up Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed. 1. Connect the base Plug the power adapter into the base unit and the other end into a wall socket. The unit should power on and the display will light up. ii. Plug the telephone cable into the base unit i. WARNING: Do not connect phone line to the phone socket yet. 2.
Set UP Phone Menu and Display Guide The phone menu display allows access to the full phone functionality. Open main menu: Press . TONE Browse sub menu: Open the main menu and then press CID or REDIAL . TONE Select sub menu item: Scroll using is highlighted and press or or REDIAL CID until the menu item desired OK . TONE Browse a function: Open the sub menu and press REDIAL or CID .
ANSWERING MACHINE Using the answering machine After setting up the phone system, use the following steps to set up and use the answering machine. Switch answering machine on or off Press to turn the answering machine off and on. The current answer mode will be announced. When new messages are received, the message counter on the base and the base indicator light flash. The message counter also indicates the number of messages.
ANSWERING MACHINE REDIAL/P Set the answer mode OGM MEMO Choose the answer mode: Answer & Record, Answer only or Answer off. With the machine in Answer only mode callers will not be able to leave a message. OGM MEMO to switch the answering machine on. 1. Press OGM MEMO 2. To change the mode betweenCID/FLASH Answer & Record, Answer Only or Answer Off, press and hold for two seconds. CID/FLASH Check the outgoing message Press to hear the current outgoing message.
ANSWERING MACHINE Set the answer delay Choose the number of times the phone will ring before the answering machine answers an incoming call. Or, choose Time Saver, if no one will be available to answer the phone. Time Saver is useful if someone will be calling in from a different phone to listen to messages: if the machine answers after 2 rings, there are new messages to listen to. If it answers after 5 rings, there are no new messages.
ANSWERING OGM MEMOMACHINE on the base message counter. Press Check the day and time 1. Press to confirm. OGM MEMO CID/FLASH . The current day and time are announced. REDIAL/P Record a memo OGM MEMO Memo messages can be played back like normal messages. 1. Press and hold for two seconds. OGM MEMO record the memo. The message counter will show 2. After the beep, CID/FLASH while recording. 3. Press to stop recording.
ANSWERING MACHINE Listen to messages or memos using the base buttons Messages and memos are played in reverse order, with newer messages played first. The time and date of each message or memo is announced before playback. Use the following buttons to control message playback: • To play or pause, press • To stop, press • To rewind, press • To fast forward, press Delete a single message or memo 1. Press to play a message or memo. REDIAL/P 2.
ANSWERING MACHINE Memory full When the memory is full, the answering machine announces that fact, automatically stops taking more messages, and switches to Answer Only mode. Some existing messages or memos must be deleted before any new messages can be recorded. Access the answering machine from a remote location Messages on the answering machine can be listened to from other phones, including mobile phones. A PIN (Personal Identification Number) code is required to access the answering machine.
ANSWERING MACHINE Change PIN 1. Press and hold (located underneath the base) for two seconds. The current 3 digit PIN will be announced and the first new digit requested. Enter a digit between 0 and 9. 2. Select the new first digit using base message counter. Press or , the digits will also be shown on the to confirm. 3. Repeat the above procedure for the 2nd and 3rd new digits. 4. After the 3rd digit has been confirmed, the new PIN will be announced.
ANSWERING MACHINE Manage messages using another phone Use these numbers to manage messages from a remote location. Press… 1 to Rewind 2 to Play or Pause your messages 3 to Fast Forward through your messages 4 to Hear the outgoing message 5 to Record outgoing message (6 to stop recording) 6 to Stop messages 7 to Delete current message 8 to Turn OFF answering machine 8 to Turn OFF answering machine 9 to Turn ON answering machine # to Record a memo (6 to stop recording) Use the cordless handset REDIAL 1.
ANSWERING MACHINE If Play msg you will be given further choice to Play New Msgs or Play All Msgs. Ans On/Off turns Answering Machine ON or OFF. Outgoing Msg will give you the option to either Record Message or Play Message. Ans Settings will give you the option to setup your Answering Machine. AnswerMode - Answer Only or Answer and record, Answer Delay - (2-15 rings) or Time Saver, Security Code - option to set a new pin code is for remote access Language - English French or Spanish. 4.
use on a private BranCh exChanGe Use on a Private Branch Exchange If the phone is on an exchange (e.g. dial 9 to get an outside line), calls can be transfered or called back by using the FLASH button. Check with the system administrator for system set-up and instructions. Private exchanges are normally used in a business-setting. REDIAL/P Set the recall time using the cordless handset REDIAL/P 1. Open the menu by pressing A or MENU, then scroll using OGM MEMO settings is highlighted and press B or OK.
use on a private BranCh exChanGe 4. Choose the desired recall timing setting (Short or Long) using REDIAL or FLASH and press B or SAVE. Insert a dialing pause Insert a pause before the dial tone if the system requires an outside line which takes awhile to connect. To insert a dialling pause using your cordless handset, enter the number to reach the outside line and then press for two seconds. A P on the display OGM MEMO will show dialing pause is active.
use on a private BranCh exChanGe REDIAL/P OGM MEMO Change the dial mode using the cordless handset REDIAL/P MENU, scroll using 1. Open the menu by pressingOGM A orMEMO OGM REDIAL or TONE CID until Base MEMO settings is highlighted and press B or OK. CID/FLASH REDIAL or 2. Scroll usingOGM MEMO TONE CID REDIAL/P until Dial Mode is highlighted and press B or OK. OGM MEMO 3. The current dial mode setting (e.g. Tone) is displayed. CID/FLASH 4.
CallinG FunCtions Calling Functions Make a call using the cordless phone 1. Enter the phone number. 2. Press A or DEL to delete a mistaken entry. 3. Dial the number by pressing . End a call press on the cordless handset. Answer a call For the cordless handset, press and then speak into the phone. Redial a number using the cordless handset The phone stores the last 10 numbers dialed. Note: Each phone number will be announced from the redial list provided the Read Number feature is enabled. 1.
CallinG FunCtions Call back a previous caller The phone stores the last 30 incoming phone numbers. . 1. Open the incoming calls list by pressing 2. Scroll to find the desired number using or , to dial press on the cordless handset. Dial a number inREDIAL/P the phone book 1. Open the phone book by pressing REDIAL/P . CID/FLASH number using 2. Scroll to find the desired or on the CID/FLASH cordless handset. press Dial a number using the speed dial buttons 1.
CallinG FunCtions REDIAL/P OGM MEMO REDIAL/P Boost the handset earpiece volume BOOST P To boost the handset earpiece volume during a call, press OGM MEMO and boost button will light red (cordless phone). An image of an ear will flash in the display the red boost indicator will light on the left side of the handset will be lit to show that boost is on.
CallinG FunCtions Use a headset (not included) with the cordless phone Plug your headset into the headset socket marked handset. on the right side of the Mute the phone Muting the phone during a call will silence the mouthpiece on the phone so it does not transmit any noise to parties on the other end of the line. Cordless Phone: To switch off the mouthpiece, press A or MUTE. Mute On will be displayed. To switch it on again, press A or MUTE . The display will show Off.
CallinG FunCtions Lock and unlock the cordless handset keypad Calls can still be answered as usual when the keypad is locked. 1. To lock the keypad, press and hold for 2 seconds. The icon will be displayed. 2. To unlock, press and release A or MENU then immediately, press and hold REDIAL/P until unlock confirmed. Find aCID/FLASH handset A missing handset can be located from the base. 1. Press PAGE on the base. The handset(s) will beep. REDIAL/P 2.
addinG a handset PowerTel 701 Cordless handset and charger base Adding a Handset – Cordless Phone Register a handset Only register a handset if it has become de-registered from the base or if it was purchased separately. Important: make sure any handset is fully charged before registering. At the handset: 1. Press and hold MENU for approx 10 seconds until the display shows Press and hold Page key. At the base: 2. Press and hold PAGE for at least 10 seconds until the display shows Register.
addinG a handset REDIAL INT 2. Scroll using REDIAL FLASH or TONE TONE CID until Registration is highlighted and press B. INT FLASH REDIAL TONE CID INT FLASH Then scroll to highlight De-register and press B. 3. Enter the PINTONEcode (default PIN 0000) and press B. CID 4. Enter the handset’s internal number (e.g. 1) and press B to confirm. REDIAL Change a handset name INT 1. Open the menu by pressing MENU, then scroll using REDIAL INT is highlighted and INTpress B FLASH . 2.
makinG Calls From a handset Making Calls from a Handset Note: One external line conference call can be made with multiple handsets internally by pressing twice or simply lifting the base handset. Make an internal call If two or more handsets are registered to the base internal calls between handsets can be made. Each handset will have been allocated a handset number when registered, e.g. HS1, HS2 etc. These calls are free of charge. 1. Press and hold INT.
makinG Calls From a handset C Copy phone book entries to another registered handset Note: Phone books can only be copied to another handset if that handset is registered on the same phone system. • • • A single entry (Copy entry) Entries not already on the handset being copying to (Copy append) All entries (Copy all) Important: When “copy all” is selected, all existing entries on the handset being copied to will be deleted. To prevent this from happening use “Copy append.” REDIAL 1.
makinG Calls From a handset REDIAL Copy a profile INT 1. Open the menu by pressing MENU, then scroll using REDIAL highlighted and press B. INT FLASH 2. Scroll using REDIAL INT FLASH REDIAL TONE CID INT FLASH 3. Scroll using 4. Scroll using or INT TONE CID INT or TONE CID until Profile is FLASH TONE CID REDIAL TONE CID INT FLASH or REDIAL FLASH until Profile 1, 2, or 3 is highlighted and press B. TONE CID until Copy is highlighted and press B. or FLASH until the handset (e.g.
menu options - Cordless phone Menu Options – Cordless Phone Priority/Default setting Any changed settings in the menu will be saved as default. The phone also allows for 2 separate user profiles. User profiles The phone can store 2 different user profiles with different settings for the Volume, Boost, and Equalizer features. Each Profile can be given a personalized REDIAL name. OGM Add or edit a profile name REDIAL 1. Open the menu by pressing A or MENU, scroll using REDIAL or OGM OK.
menu options - Cordless phone Change a profile’s handset volume or equalizer 1. Open the menu by pressing MENU, then scroll using REDIAL or TONE CID until you highlight Profile and press B or OK. 2. Scroll using REDIAL or -until Profile 1 or 2 is highlighted, press B or OK. 3. Scroll using REDIAL or TONE until the desired setting is highlighted, press B or CID OK. 4. The current setting will be displayed. 5. Change the appropriate setting using REDIAL or Note: Press TONE CID and press B or OK.
menu options - Cordless phone Note: Once a profile has been selected to use when making a call, the phone will return to the default settings after 30 seconds. Changing Menu Settings Handset ringer melody — There are ten ringer melodies. Default setting is 7. Handset ringer volume — There are five volume levels plus OFF. Tone (“Equalizer”) setting — There are three tone settings, LOW/MID/ REDIAL HIGH. Default is MID.
menu options - Cordless phone Switch confirmation beep on or off — There is a beep confirmation when a setting is changed. This can be switched on or off. Change language — There are three display languages available on the REDIAL handset: English, French, and Spanish. INT 1. Open the menu by pressing MENU, then scroll REDIAL REDIAL INT highlighted INT FLASHand press B or OK. 2.
menu options - Cordless phone REDIAL Set alarm — Set an alarm date, time, melody, and reoccurance or off. INT 1. Open the menu by pressing MENU, then scroll REDIAL REDIAL or FLASH TONE CID until TIME, Select INT FLASH SETINTALARM FLASH by pressing B AGAIN is highlighted and press B or OK. 2. Scroll TONE CID TONE CID to set reoccurance (Once, Every Day, Mon to Fri, or OFF) and B or OK. 3. The current setting will be displayed. 4.
REDIAL phone Book - Cordless phone FLASH INT 4. Change the ringer melody using REDIAL or TONE CID and B or OK. REDIAL Change base ringer volume — There are five volume levels plus Off. INT FLASH INT TONE CID 1. Open the menu by pressing MENU, then scroll using REDIAL REDIAL INT settings is highlighted and B or OK. INT FLASH 2. Scroll TONE CID or FLASH TONE CID until Base FLASH TONE CID until Ringer volume is highlighted and B or OK. REDIAL FLASH 3.
phone Book - Cordless phone Keypad use for phone book The keypad contains alpha-numeric keys. Pressing one key multiple times will scroll through the available letters and numbers which that key represents. Other useful keys: • press for a space • press MENU to delete a number or letter entered • press to change from upper case (e.g. ABC) to lower case (e.g. abc) Note: To enter the same letter twice, enter the letter and then pause until the cursor moves to the next space before entering it again.
phone Book - Cordless phone Show details, copy entry, copy append, or copy all for a phone book entry REDIAL 1. Open the phone book byFLASH pressing B. INT 2. Scroll using REDIAL REDIAL or TONE CID to find the entry to show details, copy entry, copy INcopy all and press B. append, orFLASH INT 3. Scroll TONE CID TONE CID to display Show details, copy entry, copy append, or copy all and press B. use the keypad to enter new ones, press B. 4.
phone Book - Cordless phone Using speed dial memory buttons One name (max. 16 characters) and one telephone number (max. 24 digits) can be stored under each of the quick dial memory buttons: and . , , 1. Press the , , or speed dial button. 2. Press B. The display will show New entry, press B again. 3. Enter the name to store using the keypad and press B. 4. Enter the phone number to store and press B. Saved will be displayed. Edit a speed dial entry 1.
Caller list - Cordless phone Incoming Calls - Cordless Phone Note: You must subscribe to your phone service provider’s Caller Display/ Caller ID service for this feature to work. Incoming call telephone numbers will appear in the calls list. If the caller’s number is stored in the phone book, the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 24 digits per number).
Caller list - Cordless phone M3. You must confirm to store by pressing B or OK. 3. The display will confirm action. 4. Using the keypad, enter a name for this stored number and press B. REDIAL 5. Edit the number forINTthis FLASH name, if needed, and press B. using 6. Scroll REDIAL REDIAL or TONE CID to choose the ringer for this entry and press B. INT FLASH INT FLASH Delete a single entry 1. Press TONE CID TONE CID to open the calls list at the most recent entry.
wrist shaker Wrist Shaker 1 Stop Vibration / Page 2 1 2 Battery charging red light 8 3 Power on/off 3 4 Wrist strap 4 5 Registration mode/ Out of range/Low battery 2 color green or red light 6 Charging contacts 7 Charging unit 8 Incoming call green light 5 6 1-866-AMPLICOM (267-5426) 7 45
wrist shaker Connect and charge wrist shaker (Optional and may be included) Important: Use only the power adapter supplied, otherwise wrist shaker may not work. 1. Plug in the charger unit Plug the charger unit into the wall socket. 2. Place the wrist shaker in the charger unit Place wrist shaker on its charger unit, with the two connection points facing down. A red light on the wrist shaker indicates it is charging properly. Charge the wrist shaker for 10 hours before use.
wrist shaker Note: The light flashes green then red if the wrist shaker is not registered or is out of range. Bring it closer to the PowerTel telephone to ensure it is within range. If the light still flashes, see page 49 for registration instructions. Power on/off button Off: Press and hold for about five seconds, until the green light goes off. 4. Turn on SOS Motor feature The SOS Motor feature causes the wrist shaker to vibrate when a call comes in. REDIAL/P i.
wrist shaker Attach the wrist strap The wrist strap allows the wrist shaker to be worn like a watch. To attach or adjust the wrist strap: 1. Thread it from the back through one of the slots. 2. Slide the strap across the back of the wrist shaker. 3. Thread it back to front through the other slot. 4. Place the strap around the wrist and connect the velcro fasteners.
wrist shaker Register the wrist shaker Important: It is necessary to register the wrist shaker if it has become de-registered from the telephone or if a new wrist shaker needs to be registered. At the wrist shaker: 1. Turn on the wrist shaker by pressing and holding for about five seconds. 2. After the wrist shaker is On, press and hold again for about 12 seconds, until the registration light flashes green. The wrist shaker will be in registration for about 1 minute. At the corded phone base: 3.
wrist shaker Using the Wrist Shaker Switch on Press and hold will come on. for five seconds. The green light with the warning triangle Switch off Press and hold for five seconds, until the green light goes off. Incoming calls When you receive an incoming call, the green light will flash and the wrist shaker will vibrate. Paging You are able to page the wearer of the wrist strap by pressing press the (red center button). 50 PAGE .
help and support Help and Support Some issues may simply be resolved by disconnecting the power to the unit. In such instances the power to the main base station should be switched off and battery pack in the handset should also be removed for about 20 minutes. After 20 minutes, replace the battery pack and reconnect everything to determine if this has resolved the issue. Troubleshooting Guide I can’t make phone calls 1. Make sure the phone cable is connected properly.
help and support My handset keeps switching off 1. It may need recharging. So it can charge fully, place your handset on its charger base for at least 15 hours with the charger base plugged in and working. 2. Replace the rechargeable battery pack. Any replacement battery packs should be the same type as those provided. The phone system isn’t responding You may need to reset to default settings. Please see page 39. Answering machine won’t record messages or memos 1.
help and support The white light on the base is constantly flashing You have new answering machine message(s). Press to listen to them and the flashing will stop. My answering machine won’t record messages or memos 1. Check that your answering machine is connected and switched on. 2. Answering memory may be full. See page 17. My remote access isn’t working 1. Check you’re using the correct PIN. See page 17 and 18. 2. Make sure you’re using a touchtone phone.
General inFormation Energy efficient power adapter The included power adapter meets the eco-design requirements of the European Union (Directive 2005/32/EG). Disposal The symbol on this product indicates that electrical and electronic apparatus and battery pack must be disposed of separately from domestic waste at suitable collection points provided by the public waste authorities. Technical Details DECT¹ GAP² Input: 100-240V ~50/60Hz 0.
General inFormation Default Settings Cordless handset Language Handset name Handset ringing melody (external) Handset ringing melody (internal) Handset ringing volume Base ringing melody Base ringing volume Keypad beep Auto talk Contrast Backlight time Boost memory Recall time Dialing mode PIN code Telephone answering machine Language Answer mode PIN code for remote access Answer delay Time format 1-866-AMPLICOM (267-5426) English PowerTel 7 9 5 8 5 On On 3 10s Off 600ms Tone 0000 English Answer and re
General inFormation Maintenance and Warranty Maintenance • • Please clean your equipment’s surfaces with a soft, lint-free cloth. Never use cleaning agents or solvents. Warranty AMPLICOM equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life.
General inFormation our property. Rights to compensation in the case of damage are excluded where there is no evidence of intent or gross negligence by the manufacturer. If your equipment shows signs of defect during the period of warranty, please return to the sales outlet in which you purchased the AMPLICOM equipment together with the purchase receipt. All rights to claims under the terms of warranty in accordance with this agreement must be asserted exclusively with regard to your sales outlet.
index A Adjusting the handsfree volume 26 Adjusting the earpiece volume 25 Alarm 38 Answering machine 12 Auto talk 36 B Backlight timer 36 Base ringer melody 38 Base ringer volume 39 Base settings 38 Boosting the earpiece volume 26 C Changing the system’s PIN code 33 Change case 40 Charging the battery pack 10 Checking messages 13, 16 Conference calls 31 Connecting the base and charger 10 Contrast 36 58 D Date/time 14, 37 Default settings 55 De-register a handset 29 Dial mode 22 Dialing pause 22 Diali
INDEX H Handset name 30 Handset ringer melody 36 Handset ringer on/off 27 Handset ringer volume 36 Handsfree 26 Headset use 27 I Internal calls 31 P Phone book 39,43 R Record outgoing message 13,19 Redial 24 Register a handset 29 Remotely checking messages 18 Reset to default settings 23 S K Keypad lock 28 Keypad beep on/off 36 L Language 12,37 M Making a call 24 Making internal calls 31 Memory full 17 Mute 27 Speed dial 25 T Tone control 35,36 U Using a headset 27 Using the menu 11
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