Operation Manual

Helpline 0844 800 6503 (See page 70 for costs and hours of operation)

MAKING AND RECEIVING CALLS

Transfer an external call internally

1. During your external call, press or . Then enter the internal call

number of the handset you want to transfer the call to e.g. 2 (to transfer the

call to Handset 2).

2. To accept the call on the receiving handset, press .

3. You can now speak to the person answering the receiving handset and tell

them you are going to transfer a call. The call will be transferred when you

press .

Make a conference call

1. During your external call, press or . Then enter the internal call

number of the handset you want to transfer the call to e.g. 2 (to call Handset

2).

2. To accept the call on the receiving handset, press .

Note: if no one picks up the call you’re trying to transfer, you can take the

call back on your phone by pressing .