User guide

Service Center
16
Help and support
If you have problems with your device, please refer to the following information
before calling for support. If you continue to have problems, please call the
Service Center at 1-866-AMPLICOM (267-5426) for further assistance.
Troubleshooting guide
My clock does not work
1. The battery charge may be too low or no batteries have been inserted.
2. The clock may not be plugged in.
My vibration pad does not work
1. The battery charge may be too low or the battery is defective (additional
Battery packs are available from Amplicom).
2. The vibration pad may not be switched on.
3. The vibration pad is too far away from the alarm clock.
The alarm does not go off
The alarm function is not switched on; turn the knob to “On”.
HELP AND SUPPORT