Operating instructions

Trouble Shooting
98
15 Trouble Shooting
Service hotline
Should problems arise with the telephone, please
refer to the following information first. In the event of
technical problems, please contact out service
hotline under tel. [phone] (Monday to
Friday 9.00 − 17.00). In the case of claims under the
terms of guarantee, contact your sales outlet. There
is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
The mobile phone
cannot be switched on.
− No battery inserted.
− Battery is not charged.
The display is locked"
when the mobile is
switched on.
− Enter the PUK to
unlock" the SIM card.
Contact your service
provider.
No signal quality is
displayed.
− No network
connection. The mobile
phone is in a location
where there is no
network service. Move
to a different location or
contact your service
provider.
Service−Hotline: Tel. [phone] (Monday to Friday 9.00 − 17.00)