User Manual

WARRANTY TERM
The company undertakes the 6-month warranty for the product described below, from the
date of resale to the final customer, subject to the following conditions and standards:
1) The company will not cover in any hypothesis any defects and risks in the painting or
kneading resulting from transportation, and these must be demanded of the carrier at the time
of delivery, ie, receipt of the merchandise. Also, there will be no guarantee of time-exposed
equipment, or that after some time after its use, it has not been working for a long time, as rust
on non-lubricated moving parts may appear.
2) The warranty will not cover glass, lamps, fuses, contactor switches, resistors, thermostats,
temperature controller, relays, water solenoid valves and gas solenoid valve, since they are
components sensitive to variations in voltage, not appropriate and unprotected.
3) The electric motor, if damaged, should be referred to the Technical Assistance of the
respective manufacturers, and prior contact with Granomaq should be made.
4) The customer will have the right to Technical Assistance at the place of use of the machine
whose measurement thereof is greater than 0.360m³ or weighing more than 94 kg. If the
machine does not fit the above measures, it should be sent to the nearest Authorized Service
Center. If it is verified that there was a misuse or improper installation of the equipment, the
visit, the displacement and the costs of the repair will be borne by the user, even in the
warranty period.
5) The factory warranty refers to machines that are defective in material or workmanship in
normal service and use. The factory reserves the right to give opinions and does not authorize
other persons to judge defects presented during the validity of the guarantee. The warranty
will cover labor costs as long as it is performed by Authorized Service. Defects or damages
resulting from accidents due to negligence in operations are excluded from warranty.
6) The company is not responsible for changes in the product, except changes made by the
factory itself.
7) After 3 (three) months of use, any parts or accessories that have natural or accelerated
wear such as: bearings and retainers, Meat Grinder and Food Preparer discs are considered
out of warranty; globe, spade and spiral of Planetary Mixer; modeling felt; drawing boards,
snails and extrusion feeders.
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