Specifications

INSPECTION, CLEANING, AND PACKAGING
x INITIAL INSPECTION: When you first receive your unit, perform a quick physical check.
1. Inspect the instrument for cracks, scratches, broken switches, connectors, and display.
2. Make sure there is not damage on the AC power cord, the AC in put cover is installed properly and
with the strain relief.
3. Make sure there in no loose component in the unit that may cause by the long distance shipping.
If the unit is damaged, save all the packing materials and notify the carrier immediately.
x MAINTENANCE: No routine servicing of the power supply is required except for periodic
cleaning. Whenever the instrument is removed from operation, first use a low pressure air to blow
dust from in and around components on the printed circuit board, clean the front panel with dry
cloths or with a weak solution of soap and water, clean the metal surfaces with naphtha or an
equivalent solvent when used in high humility. Then use the low-pressure air to blow it again.
RETURNING POWER SUPPLIES TO THE MANUFACTURER
Return Material Authorization Policy for warranty and non-warranty service:
Before returning a product directly to American Reliance Inc. you must obtain a Return Material
Authorization (RMA) number and the correct manufactory Ship To: address. Products must also be shipped
prepaid. Product shipments will be refused and returned at sender expense if they are unauthorized shipped
without RMA # clearly marked on the outside of the shipping box, shipped “COD”, or if they are shipped to
the wrong location.
Please have the following information when contacting American Reliance for RMA #:
1- The model number of your product.
2- The serial number of your product.
3- Information about the failure and/or reason for the return.
4- A copy of your dated proof of purchase.
5- Firmware Version
When returning the product to American Reliance Inc.:
1- Package the unit safely, preferably using the original box and packing materials. Please ensure that
your product is shipped fully insured in the original packaging or equivalent. THIS WARRANTY
WILL NOT APPLY WHERE THE PRODUCT IS DAMAGED DUE TO IMPROPER
PACKAGING.
2- Include the following information:
o The RMA# supplied by American Reliance Inc. clearly marked on the outside of the box.
o A return address where the unit can be shipped. Post office boxes are not acceptable.
o A contact person, telephone, email where sender can be reached during work hours.
o A brief description of the problem.
Ship the unit prepaid to the address provided by Amrel customer service representative.
If you are returning a product from outside of the United States:
2-2