Specifications

NON-WARRANTY SERVICE
Any American Reliance out-of-warranty instrument that is thought to be defective, but is considered repairable,
should be sent in for non-warranty service. Please contact our service department at [phone] for current
repair charges.
The instrument should be returned to American Reliance, by following the directions under the heading
"Shipping Instructions" in this section.
EXCLUSIVE REMEDIES
This remedies provided herein are the customer’s sole and exclusive remedies. American Reliance Inc. shall not
be liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or
any legal theory.
RMA RETURNS
Product returned for warranty and non-warranty service to American Reliance must be shipped, freight prepaid
(will not accept COD shipments).
American Reliance Inc.
3445 Fletcher Ave.
El Monte, CA 91731
Attn: RMA # ___________
x Please call our service department at 1-800-654-9838 to obtain a return authorization (RMA #) from
AMREL before returning any product.
The instrument must be carefully packed, preferably in its original carton, and should be accompanied by a letter
or note containing the following information:
User's Name Proof of Purchase
User's Address Description of problem
Model number Serial number
If service is desired, such as calibration, it must be stated in the enclosed letter. For non-warranty repairs, and
for calibration, the correct service charge must accompany the unit in the form of a check or money order
payable to American Reliance Inc. Please do not send cash. Contact our service department at [phone].
American Reliance will return the serviced instrument, with freight paid by American Reliance, via UPS ground
service unless otherwise requested.
*NOTE: ALL INSTRUMENTS, WHICH ARE RETURNED FOR REPAIR OR CALIBRATION
MUST HAVE AN ASSIGNED R.M.A. NUMBER WRITTEN ON THE FRONT OF THE
PACKAGE. THIS NUMBER MAY BE OBTAINED BY OUR SERVICE DEPARTMENT.
ANY INSTRUMENT DELIVERED WITHOUT THIS NUMBER WILL BE REFUSED
AND RETURNED.
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