User`s guide
2 
Getting Started .................................................................................................... 5 
Unpacking ....................................................................................................... 5 
Package Contents ........................................................................................... 6 
Placing the Printer .......................................................................................... 7 
Connecting the Power Cord .......................................................................... 7 
Getting to Know Your Printer ............................................................................. 8 
Front Panel ...................................................................................................... 8 
Loading a Ribbon ......................................................................................... 18 
Loading Media .............................................................................................. 21 
Control Panel Operation................................................................................... 30 
Front Panel .................................................................................................... 30 
LCD Display .................................................................................................. 34 
Front Panel Set-up Menu ............................................................................. 35 
Procedure to Enter into Set-up Mode ......................................................... 36 
Typical Set-up Control Panel Features ...................................................... 37 
PAL
TM
 Print and Program Overview ................................................................ 38 
Traditional Printing ....................................................................................... 38 
Legacy Data Stream Interpretation .............................................................. 38 
Standalone/Downtime Applications ............................................................ 39 
Calibration & Configuration ............................................................................. 41 
Performing Calibration ................................................................................. 41 
Printing a Configuration Report .................................................................. 42 
Resetting to Factory Default Settings ......................................................... 43 
Computer Connections .................................................................................... 44 
USB Interface Requirements ....................................................................... 44 
Centronics Parallel Port ............................................................................... 44 
Serial (RS-232) Port ...................................................................................... 45 
Ethernet 10/100 Internal Printer Server Option .......................................... 45 
Ethernet Module Status Indicators .............................................................. 46 
Communicating with the Printer ...................................................................... 48 
Troubleshooting ................................................................................................ 55 
LED and LCD Diagnosis ............................................................................... 55 
Media Problems ............................................................................................ 55 
Ribbon Problems .......................................................................................... 56 
Other Problems ............................................................................................. 56 
Light /Missing Print ...................................................................................... 57 
Miscellaneous ............................................................................................... 58 
Recovery ....................................................................................................... 59 
Caring for Your Printer ..................................................................................... 60 
Cleaning the Print Head ............................................................................... 60 
Cleaning the Roller ....................................................................................... 61 
Cleaning the Media Compartment ............................................................... 61 
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