User`s guide

26
5.3 LCD display
This section lists the LCD display messages that you may encounter when operating the printer.
Also, it provides solutions.
Messages
Possible Cause
Recovery Procedure
Head Open
* The printer top cover is open.
* Please close the top cover.
No Paper
* Running out of label.
* The label is installed incorrectly.
* Gap/black mark sensor is not
calibrated.
* Supply a new label roll.
* Please refer to the steps in user’s
manual to reinstall the label roll.
* Calibrate the gap/black mark
sensor.
Paper Jam
* Gap/black mark sensor is not
set properly.
* Make sure label size is set
properly.
* Labels may be stuck inside the
printer mechanism.
* Calibrate the gap/black mark
sensor.
* Set label size correctly.
Out of Mem
* The space of FLASH/DRAM or
MicroSD card is full.
* Delete unused files in the
FLASH/DRAM or MicroSD card.
Take Label
* Peel function is enabled.
Waiting user to take label away
to print the next label.
* Please take the label away to print
the next label if peeler module is
installed.
* If peeler module is installed and
label is been taken away, but the
message remains. Please check if
the peeler module connector is
connected to main board properly.
* If peeler module is not installed,
please disable the peeler function.
Cutter Error
* Cutter jam.
* There is no cutter installed on
the printer.
* Cutter or cutter driver circuit
board is damaged.
* Remove the jammed label.
* Make sure the media thickness is
equal or less than 0.19mm.
* Replace the cutter or cutter driver
circuit board.