Use and Care Manual

Warranty
Return Policy Marketplace RMA guidelines must be followed for processing
all return requests
Unshipped Items Return Policy
 25 % restocking fee will be charged for unshipped item returns without valid reason
within 30 days of the original order being processed.
Shipped Items Return Policy

For quality or logistics issues, the Buyer can request a refund or reshipment within 7 days
after the end customer has received the item. The reshipment fee will be borne by the
Seller.
Warranty Policy Marketplace RMA guidelines must be followed during
after-sales services
Beginning from the date of delivery, purchased products include a 3 month
warranty.In the event of manufacturing defects, the Buyer can request a
refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the
following situations:
 Damage resulting from negligence, abuse, normal wear and tear or natural disaster and
accidents, including but not limited to: burns, cuts, tears abrasions, scratches,
watermarks, indentation or pet damage
 Damage resulting from unauthorized modifications, except with written approval from
Seller
 Products not purchased through the Giga Cloud Marketplace
 Products with their own individual warranty policy