Instruction manual

Appendix C – APDiagnostics
127
Epica DGX 16 and Epica DGX 32 Instruction Manual
Appendix C – APDiagnostics
Overview
APDiagnostics is a software application that monitors and displays advanced diagnostic information
about the Epica DGX 16 and 32.
(APDiagnostics also works with other AMX AutoPatch products that
are capable of reporting such data.) This application is available on the AMX AutoPatch CD or at
www.amx.com.
System Requirements
 Windows XP Professional
®
 Java Runtime Environment (JRE): v1.5 or the latest version
 Minimum Hardware: 166 MHz, 128 MB RAM, 20 MB of free disk space*,
800x600 display, serial port
 Reccommended Hardware: 2.0 GHz, 512 MB RAM, 100 MB free disk space*,
dual 1024x768 monitor display, Ethernet port**
* The installation process requires 20 MB of disk space for the APDiagnostics installer and 200 MB of
disk space for the JRE v1.5 that is packaged with the installer (if required). Once installed,
APDiagnostics requires 5 MB and JRE v1.5 requires approximately 100 MB of disk space.
** We strongly encourage using the Ethernet link whenever possible, due to the volume of data involved
with monitoring diagnostics. For additional information, see “Communications” on page 138.
Installing APDiagnostics
You will need administrative rights to install APDiagnostics; contact your Network Administrator.
Note: The default port when APDiagnostics is first launched is the Ethernet (Enc Link) port.
To install APDiagnostics using an Enc Link port (recommended):
1.
Connect an RJ-45 cable to an Enc Link (Ethernet 10/100) port on the Epica DGX 16 or 32.
2. Attach the other end of the RJ-45 cable to a PC.
3. Insert the AMX AutoPatch CD into your CD drive to start automatically.
If the CD does not autorun, explore the CD folder and double-click the Index.html file.
4. Select Software and find APDiagnostics.
5. Optional – Select Release Notes to read about the software before installation.
6. Select Install and follow the directions in the subsequent dialog boxes.
7. If applicable – For multiple-enclosure systems, you will be prompted to select the enclosure that
you want to monitor (only enclosures supporting APDiagnostics will be available).
8. Open APDiagnostics in Acquisition mode.*
9. Select Comm / Settings.
10. Select the Ethernet tab and set the NIC ID (if the NIC ID is not already displayed, you can find it by
following the directions at the bottom of page 138).
11. Click Accept.
* The default preference is to open APDiagnostics in Acquisition mode.