Instruction manual

Installation and Setup
46
Epica DGX 16 and Epica DGX 32 Instruction Manual
NXB-AP-1000 Troubleshooting
Check the following:
All power, signal, and link connections on all of the equipment.
LED indicators for the TCP/IP (RJ-45) connector on the rear of the Epica DGX 16 or 32.
If the LED indicators are not illuminated, check the cable type to make sure it meets cable
requirements (see page 43).
LED indicators on the NetLinx Master.
Ping the system, i.e., at the DOS prompt enter: ping XXX.XXX.XXX.XXX
(where XXX.XXX.XXX.XXX is the NXB-AP-1000 interface IP address; page 80).
Try the following:
Try connecting to the NXB-AP-1000 interface again.
If the NXB-AP-1000 interface still does not open, you may need to add an exception in the
Proxy Setting dialog box (see page 101).
Tip: Also check “Test Switch Troubleshooting” on page 41 and the troubleshooting information in the
documentation for the NetLinx Master.
If problems persist, contact technical support (see page 42).