Unit installation

MAX+PLUS II Getting Started
282 Altera Corporation
Contacting Altera Support Services
Table B-1 describes AlteraÕs support services.
Table B-1. Altera Support Services (Part 1 of 2)
Support Service Contact Information Note (1) Description
Product
Information
Tel: [phone]
E-mail: [e-mail]
WWW: http://www.altera.com
BBS: 544-6421 Note (2)
FTP site: [e-mail]
or contact your local Altera
distributor or sales office
Up-to-date information on Altera
products is available from the Altera
Marketing Department between the
hours of 8:00 a.m. and 5:00 p.m. Pacific
Time, Monday through Friday.
Technical Support U.S. & Canada Only:
Hotline: (800) 800-EPLD
or [phone]
Worldwide:
Tel: [phone]
Fax: [phone]
WWW: http://www.altera.com
BBS: 544-6421 Note (2)
FTP site: [e-mail]
E-mail: [e-mail]
Contact your local Altera
distributor or sales office for
design evaluations and on-site
support
Direct technical support on Altera devices
and software is available from the Altera
Applications Department between the
hours of 6:00 a.m. and 6:00 p.m. Pacific
Time, Monday through Friday.
Applications Engineers at Altera and Field
Applications Engineers located around the
world can evaluate customer designs,
recommend efficient design methods and
devices that will best meet your needs,
estimate device performance, demonstrate
MAX+PLUS II software, and provide on-
site training.
The world-wide web (WWW) site provides
access to the Atlas technical support
database, and to product information and
technical publications.
You can use the FTP site and the BBS to
transfer files to and from the Altera
Applications Department for technical
support and review. The FTP site and the
BBS also provide software utilities and
technical publications.
Notes:
(1) AlteraÕs e-mail, world-wide web (WWW) site, bulletin board service (BBS), and File Transfer
Protocol (FTP) site are available 24 hours a day.
(2) The BBS requires a Bell Standard 212, CCITT standard, or compatible modem at up to
14,400 bps, using 8 data bits, 1 stop bit, and no parity.
81_GSBOOK.fm5 Page 282 Tuesday, October 14, 1997 4:04 PM