instruction manual VTM-D15/A 15" MultiMedia Touch Panel Systems Tou c h Pa n els an d A cc e ss o r ie s
AMX Limited Warranty and Disclaimer AMX Corporation warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase from AMX Corporation, with the following exceptions: • Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay components that are warranted for a period of one (1) year.
Table of Contents Table of Contents MultiMedia Touch Panel ...........................................................................................1 MultiMedia System Components....................................................................................... 1 VTM-D15/A and VTM-D15/AB Specifications ................................................................... 3 VTM-D15/A and VTM-D15/AB Rear Components ............................................................ 5 AXB-TPI/3 Specifications ..
Table of Contents Setting Up AXlink Communication from Master to the TPI/3 .......................................... 28 Setting Up AXlink procedures ................................................................................................ 28 Using AXCESSX for AXlink communication .......................................................................... 29 Using HyperTerminal for AXlink communication....................................................................
MultiMedia Touch Panel MultiMedia Touch Panel The MultiMedia Touch Panel System (VTM-D15/A) comes ready-to-install and ready-to-use, the MultiMedia system comes in different types of configurations: • VTM-D15/A • 15" Table Top MultiMedia Touch Panel • VTM-D15/AB • 15" Surface Mount MultiMedia Touch Panel • VTM-D15/AS • 15" Table Top System: VTM-D15/A, AXB-TPI/3, and TP3-VID • VTM-D15/ASB • 15" Surface Mount System: VTM-D15/AB, AXB-TPI/3, TP3-VID, and VTM-WMB The VTM-D15/A provides an impressive ble
MultiMedia Touch Panel Power Adapter Connects to the Power Cord in order to supply power to the VTM-D15/A touch panel. Power Cord Connects to the Power Adapter in order to supply power to the VTM-D15/A touch panel. 15-pin DB15 VGA Signal Cable Provides a video signal from the video source to the rear of the VTM-D15/A touch panel. 8-pin Mini Din to 9-pin DB9 Touch Panel Signal Cable Provides a touchscreen signal from the VTM-D15/A touch panel to the panel interface.
MultiMedia Touch Panel Floppy Disk Provides the computer monitor drivers. PSN6.5 Power Supply (optional) The PSN6.5 NetLinx Power Supply distributes switched-mode 12 VDC power @ 6.5 A to up to three AMX devices. The PSN6.5 supplies power to the AXB-TPI/3 Touch Panel Interface 3. Central Controller to AXlink Connection Cable (optional) This 4-pin to 4-pin cable connects the Central Controller to the AXB-TPI/3 Touch Panel Interface.
MultiMedia Touch Panel Specifications (Cont.) Input Signal: Horizontal Frequency 31 kHz - 60 kHz Vertical Frequency 50 Hz - 75 Hz Maximum Pixel Clock 80 MHz Front Panel Features: Power Switch Turns the display On and Off LED Indicator • Lights-up green when the display is turned On AUTO Button Adjusts the picture position and performance automatically UP Button Activates the On-Screen Display menu and moves the menu cursor clockwise to select menu items.
MultiMedia Touch Panel Specifications (Cont.) Optional Accessory VTM-WMB: Surface/Wall Mounting Support Bracket Weight: VTM-D15/A panel 5.5 kg (12.10 lbs.) VTM-WMB 2.0 kg (4.40 lbs.) VTM-D15/A and VTM-D15/AB Rear Components FIG. 1 shows the rear components of the VTM-D15/A 15" Table Top MultiMedia Panel. 12 VDC input VGA input Fold switch Touch Screen Signal cable 100 V~ 240 V~ AC input Power adapter FIG. 1 Rear component connection locations on the VTM-D15/A FIG.
MultiMedia Touch Panel AXB-TPI/3 Specifications The following table lists the specifications for the AXB-TPI/3 and its related input modules. Specifications Dimensions (HWD): 3.47" x 13.75" x 8.38" (8.81 cm x 34.93 cm x 21.29 cm) • With brackets installed for rack-mounting: 3.47" x 19.00" x 8.38" (8.81 cm x 48.26 cm x 21.29 cm) • With brackets rotated 45° for under/over/vertical surface mounting: 3.85" x 19.00" x 8.38" (9.78 cm x 48.2 cm x 21.
MultiMedia Touch Panel Specifications (Cont.) Rear Panel Components: TP3-VID (default card) Use the TP3-VID input module in any input slot to connect video sources, such as VCRs and DVDs. The module is secured by two black thumbscrews. • Composite LED indicator (turns on when composite video input is detected). The Composite video input types are: NTSC, SECAM, or PAL. • Composite input connector • S-Video LED indicator (turns on when S-Video input is detected).
MultiMedia Touch Panel Specifications (Cont.) Input resolution and refresh rates per resolution (RGB and VGA only) • 640 x 480 (VGA): 60 Hz, 72 Hz, 75 Hz, 85 Hz TPI/3 Programming • Serial connection: Connect a DB-9 cable from your PCCOM port to the Program port located on the front of the AXB-TPI/3. This is the only method of programming the TPI/3 using Serial Commands.
MultiMedia Touch Panel AXB-TPI/3 Components FIG. 3 shows the front and rear components of the AXB-TPI/3 Touch Panel Interface 3.
MultiMedia Touch Panel VTM-D15/A Sample Configuration FIG. 4 shows a sample Table Top MultiMedia System application using a TPI/3, touch panel, computer (used to configure the TPI/3), and Central Controller.
Installation and Wiring Installation and Wiring This section covers the steps necessary to setup the individual MultiMedia components and connect them together. The three areas of focus ar the main component setup, wiring, installation, and connection. Setting up the AXB-TPI/3 The AXB-TPI/3 does not come pre-installed with any input modules. The card provided with the original system package is the TP3-VID Composite/S-Video Input Module.
Installation and Wiring 2. Discharge the static electricity from your body by touching a grounded metal object. 3. Disconnect any other connectors from the TPI/3 input module. 4. Remove (counter-clockwise) the two black thumbscrews on the input module. 5. Slide the module out of the enclosure. 6. Repeat steps 4 and 5 for other slots, as required. 7. Ensure that all thumbscrews are secured and reconnect all rear panel connectors.
Installation and Wiring FIG. 7 Removing the protective cover Table Top Installation (VTM-D15/A and D15/AS) This process involves installing the support bracket and connecting the appropriate cables to their respective locations. Installing the Table Top support bracket To avoid vibrations when you touch the display, install the Table Top support bracket. After installation of the bracket, the display tilt angle is approximately 10 degrees from vertical. 1.
Installation and Wiring Table Top Support Bracket Fixing Holes Display Stand Fixing Holes FIG. 9 Fixing holes on each side of pull-out flap 6. Verify that the folds/latches at the bottom of the bracket are securely located within the fixing holes. 7. Align the screws holes (on the rear of the panel) with the openings at the top of the bracket (FIG. 10). Screws (2) Screws holes Fixing holes FIG. 10 Attaching the Table Top Bracket to the rear of the panel 8.
Installation and Wiring Connecting the cables on a VTM-D15/A table top panel 1. Connect the VGA Input, Touch Screen Signal, and Power cables to the VTM-D15/A touch panel as shown in FIG. 11. 12 VDC input VGA Input cable - connects from panel to Monitor Out port on TPI/3 Touch Screen cable - connects from panel to Mouse Port on TPI/3 Power Adapter 12 VDC connector - routes power from the power cord and adapter FIG.
Installation and Wiring Monitor Bracket Screws (4) Surface Mount Bracket FIG. 12 Surface Mounting Kit (VTM-WMB) contents 2. Attach and secure the monitor portion of the Wall Mount Bracket (arrow side up) to the rear of the monitor using the four provided screws. Monitor Bracket Screws (4) FIG. 13 Attaching the Surface Mount Bracket to the rear of the panel 3. Select a location on the wall for the Surface Mount Bracket to be located.
Installation and Wiring 5. The VTM-D15/AB panel should now be mounted on the surface/wall using the secured VTM-WMB bracket as shown in FIG. 15. Surface Mount bracket (on wall) Monitor Mount bracket (on panel) Rear view of panel (as seen from wall) FIG. 15 Rear of VTM-D15/AB shown with attached VTM-WMB bracket Connecting the cables on a VTM-D15/AB surface mount panel 1. Connect the VGA Input, Touch Screen Signal, and Power cables to the VTM-D15/AB touch panel as shown in FIG. 11.
Installation and Wiring 3. Thread the cables on the back of the panel either through the wall cutout (if the cables are being routed through the wall). 4. Supporting the monitor with both hands, slide the Monitor Bracket (arrow side up) into the Surface Bracket holes and slide it down until it snaps into place. Surface Mount Bracket Monitor Bracket Monitor Bracket FIG.
Installation and Wiring 3. Tighten the screws to secure the wire in the connector. Do not tighten the screws excessively; doing so may strip the threads and damage the connector. Wiring guidelines The AXB-TPI/3 requires 12 VDC power to operate properly. Each module adds 500 mA of current consumption (in addition to the baseline 630 mA for a stand-alone unit) on the TPI/3 system. The unit should only have one source of incoming power.
Installation and Wiring 1. Unscrew the PWR and GND wires on the terminal end of the PSN6.5 2-pin cable. 2. Pair the GND wires from the PSN6.5 and the Central Controller AXlink connectors together and insert them into the clamp position for GND on the TPI/3’s AXlink connector. 3. Tighten the clamp to secure the two GND wires. 4. Place the PWR wire from the PSN6.5 into the open clamp position for PWR on the TPI/3’s AXlink connector. 5. Tighten the clamp to secure the PWR wire.
Installation and Wiring Mouse Port Monitor Out port Connect incoming video to TP3-VID card VGA Input cable - connects to Monitor Out port on TPI/3 Touch Screen cable - connects to Mouse Port on TPI/3 FIG. 19 Attaching the cables from the panel to the rear of the AXB-TPI/3 4. Connect a standard RS-232 cable to the Program Port on the front of the TPI/3 Touch Panel Interface to the COM1 or COM2 ports on the back of your computer. 5. Verify that the VTM-D15/A display is switched Off. 6.
Installation and Wiring 22 VTM-D15/A 15" MultiMedia Touch Panel Systems
Configuration and Setup Configuration and Setup This section covers the steps needed to configure the VTM-D15/A and VTM-D15/AB panels’ communication features and TPI/3 programming commands. VTM-D15/A Startup and Setup Procedures Now that the MultiMedia Touch Panel is powered and connected to the AXB-TPI/3 Touch Panel Interface, all that’s left to do is to get the display settings adjusted and prepare it for displaying the incoming signals from the TPI/3.
Configuration and Setup Setting Up Serial Communication from PC to the TPI/3 Communication to the TPI/3 is done through a DB-9 (serial) connection from your PCCOM port to the Program port on the AXB-TPI/3 when the Computer is in close proximity to the TPI/3. When the TPI/3 is either located too far or inaccessible to a direct PC connection, communication is done through the Axcess Central Controller.
Configuration and Setup COM Port Parameter Settings Parameter Setting Bits per second 38,400 Data bits 8 bits Parity No parity Stop bits 1 Flow control None 9. Press F10 to save the changes and exit the Configure page. 10. Select Terminal Emulator from the Communications menu to enter the Communications Terminal window. Since the ESC key is a legal character in the communications mode, use the F10 key to exit from this menu option. Terminal Emulator (Ctrl-t) displays a communications window.
Configuration and Setup 5. In the COM Properties dialog box, select the default Bits per Second rate of 38400 and turn Flow Control to None. 6. Type ECHO ON (will not appear) and press ENTER. Although there are no characters displayed, the window is now active and ready to receive commands. 7. Type HELLO and press ENTER. This message is used to verify that serial communication has been established. When a valid connection exists, the device responds with HOW ARE YOU DOING. 8.
Configuration and Setup Supported Touch Devices Touch Device ID No touch device 00 Microsoft serial mouse 01 2nd Microsoft Serial Mouse (MX-MM Mobile Mouse®) 02 Dynapro® touch monitor 10 ® 11 MicroTouch touch monitor Elo IntelliTouch® and VTM-D15/A 12 touch monitors Elo AccuTouch® touch monitor 13 ® EZ Screen touch monitor 15 External touch driver FF Mouse 12 This sets the TPI/3 touch device to the VTM-D15/A MultiMedia Touch Panel. PRGM EX. 2 4. Type ?PAR again to verify the driver.
Configuration and Setup Calibrating the Monitor Once the monitor is resized, calibrate it to use the touch drivers. 1. In terminal emulator mode, there are 3 commands used for calibration: ! Calibrate sets the monitor to begin the calibration test mode. ! Get Cal provides you with the current calibration values. ! Check Cal allows you to manually check the calibration on the monitor by using your touch on the panel to display an on-screen cross-hair. 2.
Configuration and Setup Using AXCESSX for AXlink communication 1. Verify the connection of one end of a AXlink cable on the rear of the TPI/3 to the respective connector location on the Axcess Central Controller. 2. Verify that the AXB-TPI/3 is receiving power through either an external power source or the AXlink cable connection from the Controller. The AXB-TPI/3 beeps when you apply power and again when AXlink communication is detected. 3.
Configuration and Setup 5. Use the following command to set the mouse driver: Send_Command, ,"’@MOU <# for touch driver>’" Example: Send_Command 130,"’@MOU 12’" This command allows you to set the mouse driver number (#12 for VTM-D15/A) on the TPI/3 device using a specific Device ID number (#130). The Supported Touch Devices table on page 27 lists the supported touch devices and their associated ID’s. When PRGM EX. 7 6.
Configuration and Setup 4. Verify the connection of the Touch Screen Signal cable from the touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the NetLinx Studio program from the Start > Programs > AMX Control Disc > NetLinx > NetLinx Studio folder. 6. From the Main menu bar, select Tools > Master Comm. Settings to display the Communication Setting dialog box. 7. Select NetLinx from the Platform section. 8. Select Network from the COM Port drop-down menu. 9.
Configuration and Setup 19. Press the screen to exit from the calibration session and return to the panel display. 20. Select Connect > Disconnect to exit from telnet session and close the NetLinx Studio Program. Using NetLinx Studio for communication via an COM Port If the NXC-ME260 is not connected to a network via an Ethernet port, communication can then only be established through the use of a COM Port. 1.
Configuration and Setup Send_Command, ,"’calibrate’" Example: Send_Command 130,"’calibrate’" Sets up the panel to begin the calibration process. Touch the cross-hairs that appear on the panel to complete the calibration process. PRGM EX. 15 14. Once in the calibration mode, press the middle of the on-panel cross-hairs as they appear. After the last cross-hair has been depressed and the coordinates points have been set, a dialog displays the panel coordinate values. 15.
Configuration and Setup 34 VTM-D15/A 15" MultiMedia Touch Panel Systems
Upgrading the TPI/3 Firmware Upgrading the TPI/3 Firmware Your PC must be connected to the PROGRAM DB-9 port on the Controller using a DB-9 Programming Cable in order to upgrade the firmware. The panel must also be connected to the Controller via a mini-AXlink connection. If power is lost during the download process, the unit powers up with the same set of code prior to the download. There is a small window during which a loss of power can be catastrophic.
Upgrading the TPI/3 Firmware 7. Press F10 to exit the SoftROM program.
On Screen Display (OSD) Features On Screen Display (OSD) Features The following sections describe how to adjust display features on the VTM-D15/A and VTM-D15/AB after the panels are powered up and connected to the TPI/3 or to another source such as DVD or VCR player. On Screen Display (OSD) Icons.
On Screen Display (OSD) Features Exiting the OSD When you are ready to quit the On Screen Display (OSD), press the UP or DOWN buttons to select Save and Exit ( ) , then press the or INCREASE or DECREASE button. FIG. 22 Exiting the OSD The OSD will disappear automatically after a specified amount of time. You can also press the Exit, Auto button ( ) to exit the OSD menu. Selecting the Language of the OSD English, French, German, Spanish, and Italian versions of the OSD menus are available. 1.
On Screen Display (OSD) Features Adjusting Screen Brightness and Contrast 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2. The Brightness icon ( brightness level. ) is already selected. Press INCREASE or DECREASE to adjust the 3. Press the UP or DOWN button to highlight the Contrast icon ( DECREASE to adjust the contrast level. ), then press INCREASE or FIG. 24 Adjusting Screen Brightness and Contrast 4. Exit the OSD.
On Screen Display (OSD) Features Adjusting Horizontal and Vertical Screen Position Horizontal (H Position) and vertical (V Position) settings allow you to adjust the position of the picture. Press the button to optimize both the settings automatically. To customize the settings, follow the steps below. 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2.
On Screen Display (OSD) Features FIG. 29 Selecting the Picture Color Temperature 3. Press the UP or DOWN buttons to highlight 93 (9300K color), 65 (6500K color), or 55 (5500K color), and press INCREASE or DECREASE to confirm your selection. 4. Exit the OSD. Adjusting Display Color (Red, Green, Blue) The Red, Green, and Blue Color settings allow you to fine tune the picture color. 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2.
On Screen Display (OSD) Features FIG. 31 Adjusting the OSD Timer setting 5. Press the UP or DOWN button to highlight the OSD Position icon ( ), then press INCREASE or DECREASE to adjust the OSD menu position to your selection. FIG. 32 Adjusting the OSD Position setting 6. Exit the OSD. Adjusting the Picture Sharpness You can adjust Sharpness of the display images. 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2.
On Screen Display (OSD) Features Automatic Contrast Adjustment 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2. Press the UP or DOWN button to highlight the Next Page icon ( or DECREASE. The second menu appears. ), then press INCREASE 3. Press the UP or DOWN button to highlight the Next Page icon ( or DECREASE. The third menu appears. ), then press INCREASE 4. Press the UP or DOWN button to highlight the Auto Contrast icon ( INCREASE or DECREASE.
On Screen Display (OSD) Features Returning (RECALL) to Factory Default Settings Use the Recall feature to return all display feature to the factory default settings. 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2. Press the UP or DOWN button to highlight the Next Page icon ( or DECREASE. The second menu appears. ), then press INCREASE 3. Press the UP or DOWN button to highlight the Next Page icon ( or DECREASE. The third menu appears.
Troubleshooting Troubleshooting Display Troubleshooting Match the symptom below that best describes your problem. Troubleshooting No Picture/LED Power Indicator is not lit • Check that there is electrical power coming from the power outlet. Use another device that you know works to check for power. • Check that the power cord is properly connected to the power adapter. • Check that the power adapter is properly connected to the display. • Check that the power switch of display is turned on.
Troubleshooting Warning Messages and their Meanings Use these messages to address panel issues. Warnings and Messages Cannot Display this Input Signal Check that the video resolution and frequency range are within that specified for the display. Refer to the VTM-D15/A and VTMD15/AB Specifications section on page 3 for more details. No Signal Input No signal inputs are detected from either the VGA-In or Video-In connectors.
Troubleshooting VTM-D15/A 15" MultiMedia Touch Panel Systems 47
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