Installation Manual

9. Frenquently Question & Answers
What can i do if the camera offline, shut-down or it cannot
working?
Please reboot the device to factory settings, then connect the hot-
spot signal and do the Wi-Fi configuration again.
What kind of micro SD card is required for recording?
The camera supports 8G-128GB micro SD card. Please use high
speed class 10 FAT formatted memory card.
Why can't use my micro SD Card for recording?
You should format the micro SD through the App before using. If SD
card is not recognized, just remove the card and re-insert it.
Why doesn’t the camera go online?
1.No power conntect
2.Check if your router is working properly or not .
3.Weak WiFi signal
4.Wrong password while WiFi setting.
Why is remote monitoring not smooth ?
You should choose a suitable resolution to watch according to your
internet speed.
Why I can't save to my SD card ?
Please make sure you have turn-on the SD card recording function
in App, and the SD card must be formatted at the first time to use it.
If i forgot my password ?
Press the reboot button for 5s to restore the device to factory
setting, then you have to re-connect the wifi and can set the new
passwords.
Reminder:
The initial password for the camera is 123456. Please change your
own passwords to ensure the security of your camera
If you have any question for using this product, please E-mail to us:
amzcev_support@aliyun.com