Use Instructions
Table Of Contents
- GLOSSARY & ACRONYMS
- PART 1. GENERAL SYSTEM INFORMATION
- 2. INDICATIONS AND CONTRAINDICATIONS FOR USE
- 3. WARNINGS AND PRECAUTIONS
- CAUTION
- 6. BASELINE MEASUREMENT PREPARATION AND DEVICE SETUP
- 8. THE ALIGNMENT TOOL
- PART 3. AT-HOME CPM SYSTEM USE
- PART 4. LIGHTS, SOUNDS, AND TROUBLESHOOTING
- 12. CPM DEVICE LIGHTS AND SOUNDS
- 13. BASE STATION INDICATIONS
- 14. BUTTON PRESSES
- 15. GENERAL TROUBLESHOOTING / FAQS
- 15.1 Physician Q&As
- Q: No data from my patient is appearing on the server, but after getting in touch with the patient, they say that they have been taking measurements consistently with no issue and their device is connected to a plugged- in Base Station.
- Q: No size of the CPM Device fits my patient.
- Q: I initiated a patient mode measurement while trying to put the device into Bluetooth pairing mode and now I can’t pair the CPM Device to the Mobile App.
- Q: How do patients get more adhesives when they run out?
- Q: Can the CPM System be used near other electronic or medical equipment such as telephones, televisions, computers, etc.?
- Q: Is data secure when transmitting from the CPM Device to the Mobile App, the Device to the Base Station, or the Base Station to the Cloud platform?
- 15.2 Patient Q&As
- Q: The CPM Device is not lighting up when plugged into the Base Station to charge.
- Q: Nothing happens when I am trying to start a measurement and/or the button is pressed on the CPM Device.
- Q: The device visually does not stick well to my body or is obviously peeling up.
- Q: I lost the clear protective liners for covering the adhesive.
- Q: I pressed the button accidentally/too early and a measurement started before the device was on my body. How do I get the device to stop beeping?
- Q: The CPM Device continues to beep, indicating there are errors, during a measurement.
- Q: Can I shower with the CPM Device or get it wet?
- Q: Can I travel with the CPM System?
- Q: A piece or part broke off the device, base station, or alignment tool.
- Q: What do I do if I think I am having a medical emergency or decompensation event?
- 15.1 Physician Q&As
- PART 5. CLEANING AND MAINTENANCE
- PART 6. SYSTEM SPECIFICATIONS
- PART 7. SYMBOLS GLOSSARY
43
Version C
Clinician Instructions for Use – Device and Mobile Application
Power
When the Base Station is plugged into an electrical wall outlet, the power LED will illuminate green indicating that
the Base Station is powered.
If it is not powered, all LEDs will be off.
Cellular Signal
This light may take up to a minute to illuminate after the Base Station is powered as signal is being acquired.
When the Base Station is powered, the cellular signal LED will illuminate green, yellow, or red based on the
strength of the cellular connectivity in your home. The signal may transiently change from one color to another
over time, as cellular signal changes in the area.
If the LED is showing weak signal (solid red), move the Base Station to an area with better cellular service such
as near a window.
Device Charge and Data Transfer
When the CPM Device is plugged into the Base Station, the device charge LED will illuminate green, yellow, or
red based on the battery charge of the CPM Device. Flashing red indicates a critically low battery level. This LED
may take up to one minute to illuminate after the Base Station is powered on.
The device charge LED should be green or yellow before taking a measurement.
Data being sent or received by the CPM Device and Base Station, including over-the-air updates, are also
indicated by this LED. When sending data, this LED will blink green. When finished, it will return to solid color
indicating the charge of the CPM Device.
14.
BUTTON PRESSES
WAKE
Press the button on the CPM Device once, quickly, to wake it. The LED will flash with the color indicating the charge
of the device. You do NOT need to do this to take a measurement.
HIBERNATE MODE
To put the device to sleep, plug it into the Base Station.
BLE ADVERTISING MODE*
Press and hold the button on CPM Device for 10 seconds, or until the blue LED comes on and begins blinking
indicating it is searching for a connection. The LED light bar will flash blue until a connection is made, and then should
beep and stay sold green once a connection is made to the CPM Mobile Application.
* Only for clinician use. This mode is disabled for at-home use.
START A PATIENT MODE MEASUREMENT (OR SECOND MEASUREMENT POSITION)
IMPORTANT
If the cellular signal LED is flashing red, data is likely not being sent to the cloud. Contact the
service team for help immediately.