Manual
Should you encounter diculty with Shot Box for LiveCore™ series applicaon, you may 
contact our technical support department at techsupport@analogway.com. 
Please aach the applicaon log le to your email.
This log le can be found here:
For Windows® XP: 
C:\Documents and Sengs\[user]\Applicaon Data\ShotBoxLiveCore\ShotBoxLiveCore_
Log.txt
For Windows® 7 or above:
C:\Users\[user]\AppData\Local\ShotBoxLiveCore\ShotBoxLiveCore _Log.txt
Note: If you can’t locate the log le, the AppData folder may not be visible. To make this 
folder visible, check the Folder Opons sengs for the [User] folder. Click Organize, and 
then click Folder and search opons. Click the View tab. Make sure that Show hidden les, 
folders, and drives is selected.
For Mac OS X:
/Users/[user]/Library/Applicaon Support/ShotBoxLiveCore/ShotBoxLiveCore _Log.txt
Note: If you can’t locate the log le, your Library folder may be hidden. Open Finder. To 
make your Library folder visible,  press and hold  the  “opon”  key while  you click  the  Go 
menu.  The  Library  folder  displays.  Sll  holding down  the  “opon”  key,  click  Library  to 
display the contents of the Library folder.
TROUBLESHOOTING SHOT BOX FOR LIVECORE™ SERIES
This product has a 1 year warranty on parts and labor, back to factory. This warranty does 
not include faults resulng from user negligence, special modicaons, electrical surges, 
abuse (drop/crush), and/or other unusual damage. In the unlikely event of a malfuncon, 
please contact your local Analog Way oce for service.
WARRANTY CONDITIONS
04/30/2014
SB-80 - QSG




