USER MANUAL version 4.
THANK YOU Thank you for choosing Analog Way. By following these simple steps, you should be able to operate the powerful STE100. TABLE OF CONTENTS 1 INTRODUCTION 4 1-1. STE100 OPERATING MODE 4 Edge Blending Mode 1-2. USEFUL TERMS AND DEFINITIONS HARDWARE INSTALLATION 4 5 2-1. SAFETY INSTRUCTION 5 2-2. UNPACKING AND INSPECTION 10 2-3. RACKMOUNT INFORMATION 10 2-4. CABLE & ADAPTOR INFORMATION 11 2-5.
OPERATING THE STE100 23 4-1. THE STE100 FRONT PANEL 23 Overview On/Off button Menu screen Menu scroll knob Control section Input selection section Freeze button DSK button Take button Effect selection button Preset selection button Adjust button 4-2. THE STE100 MENU 26 Menu navigation Home menu 4-3.
-2. WORKING WITH THE RCS 49 Source input configuration Source output configuration Embedded Edge Blending Mode Transitions & effects Creating Presets Working with Presets Working with Audio Audio configuration OPTIONAL REMOTE CONTROL SYSTEMS 57 6-1. Axion2 - Ref. ARC200 57 6-2. Orchestra - Ref. ORC50 57 6-3. TRK-800 - Ref. TRK-800 57 6-4. RK-300 - Ref. RK-300 57 EXAMPLES AND TIPS 58 7-1. ABOUT EXAMPLES 58 7-2. EXAMPLES 58 7-3.
INTRODUCTION 1-1. THE STE100 OPERATING MODE Before you start setting up your STE100 for the first time, be sure you know what you actually want to do with it. The STE100 offers one operating mode, which results in a versatile video production tool for live event staging and fixed installation applications. * NOTE *: We recommend resetting the device to its default values every time you set up your shows or events (see the “Operating The STE100” chapter, p23).
HARDWARE INSTALLATION 2-1. SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS CAUTION: All of the safety and operating instructions should be read before the product is operated and should be maintained for further reference. Please follow all the warnings regarding this product and its operating instructions. • WARNING: To prevent the risk of electric shock and fire, do not expose this device to rain, humidity, intense heat sources (such as heaters and direct sunlight).
INSTRUCTIONS DE SECURITE Afin de mieux comprendre le fonctionnement de cet appareil nous vous conseillons de bien lire toutes les consignes de sécurité et de fonctionnement de l’appareil avant utilisation. Conservez les instructions de sécurité et de fonctionnement afin de pouvoir les consulter ultérieurement. Respectez toutes les consignes marquées dans la documentation, sur le produit et sur ce document.
INSTRUZIONI DI SECUREZZA Allo scopo di capire meglio il funzionamento di questa apparecchiatura vi consigliamo di leggere bene tutti i consigli di sicurezza e di funzionamento prima dell’utilizzo. Conservare le istruzioni di sicurezza e di funzionamento al fine di poterle consultare ulteriormente. Seguire tutti i consigli indicati su questo manuale e sull’apparecchiatura.
SICHERHEITSHINWEISE Um den Betrieb dieses Geräts zu verstehen, raten wir Ihnen vor der Inbetriebnahme alle Sicherheits und Betriebsanweisungen genau zu lesen. Diese Sicherheits- und Betriebsanweisungen für einen späteren Gebrauch sicher aufbewahren. Alle in den Unterlagen, an dem Gerät und hier angegebenen Sicherheitsanweisungen einhalten. • ACHTUNG: um jegliches Risiko eines Stromschlags oder Feuers zu vermeiden, das Gerät nicht Regen, Feuchtigkeit oder intensiven Wärmequellen aussetzen.
INSTRUCCIONES DE SEGURIDAD Para comprender mejor el funcionamiento de este aparato, le recomendamos que le acuidadosamente todas las consignas de seguridad y de funcionamiento del aparato antes de usarlo. Conserve las instrucciones de seguridad y de funcionamiento para que pueda consultarlas posteriormente. Respete todas las consignas indicadas en la documentación, relacionadas con el producto y este documento.
2-2. UNPACKING AND INSPECTION 1 x Smart Edge (STE100) 1 x AC Power cable 2 x DVI-I male to HD15 female and DVI-D female breakout cable 1 x HD15 to 5 BNC cable 1 x Ethernet cross cable (for device update) 1 x Set of 3 audio 5-pin screw terminals 1 x RCS - Remote Control Software (PC only) * 1 x User Manual (PDF version) * 1 x Quick Start Guide WARNING! If required, front handles of the device can be dismantled, but with caution.
2-4. CABLE AND ADAPTOR INFORMATION A large choice of cables and adaptors are compatible with the STE100. To find which are to be used in your setup, please refer to the Hardware Specifications chapter. Please contact your distributor for a list of available cables and connectors for your STE100. 2-5. HARDWARE SPECIFICATIONS Input specifications • ANALOG COMPUTER: Connectors: Inputs #1 to #4: female HD15. Inputs #5 & #6: female DVI-D (analog pins). Line frequency: Resolution: Sync.
• HDTV - HD-YUV: Connectors : Inputs #1 to #4: female HD15. Inputs #5 & #6: female DVI-D (analog pins). Formats : 720p (50/59.94/60Hz), 1080i (50/59.94/60Hz), 1080p (50/59.94/60Hz). Levels : Y = 1 Vp/p (0.7 V + sync.). Cr / Pr & Cb / Pb = 1 Vp/p (0.7 V + sync.). Sync. : Tri-level: ±0.3V (positive/negative). Bi-level: 0.3V (negative). Impedance: 75 ohms. • S.VIDEO: Connectors: Standard: Levels: Impedance: Inputs #1 to #4: female HD15.
Output specifications • ANALOG OUTPUTS Connector: Outputs #1 & #2: female HD15, DVI-I (analog pins). HDTV Resolutions: Format Ratio Available Refresh Rates 720p 16 : 9 50Hz 59.94Hz 60Hz 1035i 16 : 10 59.94Hz 60Hz 1080i 16 : 9 50Hz 59.94Hz 60Hz 1080p 16 : 9 30 Hz 50Hz 59.
• DVI (Digital Video Interface) OUTPUTS Connector: Outputs #1 & #2: female DVI-I (digital pins). Signal: Digital Visual Interface (DVI)-TMDS single link. HDTV Resolutions: Format Ratio Available Refresh Rates 720p 16 : 9 50Hz 59.94Hz 60Hz 1035i 16 : 10 59.94Hz 60Hz 1080i 16 : 9 50Hz 59.94Hz 60Hz 1080p 16 : 9 30 Hz 50Hz 59.
Communication specifications • COMMUNICATION PORTS REMOTE RS232 Connector: DB 9 female. Protocol: RS-232. Data Rate: 9600 Bauds, 8 data bits, 1 stop bit, no parity bit, no flow control by default. DTR & RTS needed for upgrade. • LAN Connector: Protocol: Ethernet: RJ45. TCP (Transmission Control Protocol) or UDP (User Datagram Protocol). Base 10/100.
Pin outs • VGA STANDARD VGA 1- Red 2- Green 3- Blue 4- ID Bit 2 5- Test (Gnd) 6- Red Return 7- Green Return 8- Blue Return 9- No Pin 10- Sync Return 11- ID Bit 0 12- ID Bit 1 13- H Sync 14- V Sync 15- ID Bit 3 • DIGITAL VISUAL INTERFACE DVI Pin 1- TMDS Data 2- 7- DDC Data 2- TMDS Data 2+ 8- Analog Vertical Sync 3- TMDS Data 2 Shield 9- TMDS Data 1- 4- Not used 10- TMDS Data 1+ 5- Not used 11- TMDS Data 1 Shield 6- DDC Clock 12- Not used 1
HDCP compliance If you want to use HDCP content from your sources, be sure pluging HDCP compliant screens or projectors. If it’s not the case, the output image could be disabled. When displaying HDCP protected sources on non HDCP compliant equipment, the following message will be displayed on the device VFD screen: “Due to HDCP content, non HDCP screens cannot display protected sources” Your screen will go to black without displaying the HDCP input image, or partially layer out non HDCP content.
CONNECTING THE STE100 3-1. CONNECTING THE STE100 The STE100 can be set up with up to 10 different sources, and will drive up to 2 digital DVI-D sources, 2 SD/ HD-SDI sources and 6 analog computer/video sources simultaneously. The versatility of the STE100 will allow for almost any event configuration and cater for all your projection needs. The intuitive rear panel of the STE100 will let you set up for the first time quickly and easily. Here is an example of a typical STE100 setup.
3-2. THE STE100 REAR PANEL Overview The STE100 rear panel is equipped with 6 universal digital and analog inputs. Inputs #1 through #4 (3) are universal analog inputs. Inputs #5 & #6 share a DVI-D signal and a universal analog signal (plug the shipped Analog Way DVI/HD15 adaptor cable to use DVI-D and analog signals simultaneously). The Output #1 and Output #2 (6) outputs will allow for the STE100 high resolution digital and analog signals to be viewed on large screen.
Inputs #1 to #4 UNIVERSAL COMPUTER & VIDEO INPUTS: Universal Inputs accept computer sources (RGBHV, RGBS, and RGsB (SOG) signals), standard TV/VIDEO sources (Composite video, S.VIDEO), Component video (YUV, RGBS & RGsB (SOG)), and HDTV sources (480p, 720p & 1080i/1080p). HD15: 1 x Universal Analog input on female HD15 connector. R G B S RGBS Source COMPUTER SOURCES: The device accepts the following computer signals: RGBHV, RGB/S, and RGsB on inputs #1 to #4 and DVI inputs #1 & #2.
COMPONENT VIDEO SOURCES: The Component Video signal, also called YUV (Y, Pr, Pb) or BETACAM™ is widely used in broadcasting and is available on high-quality DVD players. The COMPONENT signal is transmitted with 3 coaxial cables, and also has a better quality picture than COMPOSITE and S.VIDEO signals. The COMPONENT connectors are usually RCA (x3), or BNC (x3). R G B Component (YUV) Source RGBS VIDEO SOURCES: This signal is widely used in broadcasting and is available on European DVD player.
Main Outputs AUDIO SWITCHER: Audio Stereo Switcher card features 6 inputs and 1 output. An additional auxiliary input can be mixed with any other input. Master Volume and individual input level can be adjusted. It should be noted that the management of the audio output follows the selection of video layers. Two modes are available: Top Follow or Breakaway. In Top Follow Mode, the audio follows the topmost video layer (after having pressed [TAKE]).
OPERATING THE STE100 4-1. THE STE100 FRONT PANEL Overview The highly intuitive front panel of the STE100 was designed by Analog Way engineers to simply and quickly meet all of your event needs. Within minutes, you will be able to enjoy its full potential and easily parameter most of its functions, without having to be an expert audio-visual engineer, leaving room for what is most important to our users: concentrating on their event.
On/Off button The [STANDBY] button allows users to put the STE100 into sleep mode, and startup again. The [STANDBY] button does not replace the ON/OFF switch at the rear of the unit, and is implemented essentially for ease-of-use in rackmount situations. --> Hold for 3 seconds for stand-by mode Menu screen The Menu Screen of the STE100 is the visual interface to your STE100 menu.
Freeze button The [FREEZE] button of the STE100 allows users to freeze the Main output current display or the active input, depending on the freeze mode: Freeze All or freeze the current selected input [INPUT FREEZE]. PIP button The [PIP] button of the STE100 allows you to switch between the two available layers, PIP layer (when PIP bottom is activated) and background live layer (when PIP bottom is not activated). ! * NOTE *: keying and titling available with an external Remote Control.
4-2. THE STE100 MENU Menu navigation To access the STE100 menu, press the [EXIT/MENU] button in the control section (4). To highlight items in the menu which will appear on the VFD screen (2), turn the scroll knob (3) left or right to the desired menu item. When you have reached the desired menu item, press the [ENTER] button in the control section (4) to access that menu function. Pressing the [ENTER] button (1) when a selection has been made sets the value to that selection in the STE100 memory.
4-3. WORKING WITH THE STE100 Reseting default values It is strongly recommended resetting all of the default values of your STE100 unit before setting up your shows and events. To do so, press the [EXIT/MENU] button and select Control in the menu by rotating the corresponding knob. Then press the [ENTER] button to enter the Control sub-menu. Select Default Values by rotating the scroll knob, and press the [ENTER] button to enter your choice to restart your STE100 with its factory settings.
Source output selection Once your inputs all have been configured, the output settings of the STE100 must be set according to the machines plugged into your STE100 outputs (#1 and #2) (video projector, preview monitor...). * NOTE *: If you want to use HDCP content from your sources, be sure to attach HDCP compliant screens or projectors. If it’s not the case, the output image could be disabled. Output selection settings 1.
Working with DSK (Chroma / Luma key) - STE100 allows to use a live source with green or blue (or any color) background and to key it over another live input. - Title can be keyed ([DSK]) on Analog or Digital Sources. + => To use keying, first select a source in the desired layer: Layer button -> source number button Then in the main menu, select the Keying/Titling menu. You now have several choices to key your sources.
For Chroma Key: Chroma Keying is used to key from a particular color. It produces a soft-edged key which is most suitable for moving images and “weatherman” style applications. Color grabber: Select Chroma Key menu -> Select Color grabber menu Using a crosshair, you can select a particular hue based on what is on screen. Once you have adjusted the crosshairs to a desired position, press set/enter to capture the color value at that instant.
How to use the keying & titling by a remote control The titling is available by an external Remote control too (RCS/RK-300/TRK-800/ORC50/ARC200). The Layer Selection section allows to adjust Layer size, position, transparency or transitions. The Keying/Titling section allows to access keying and titling controls and parameters. The Key layer has similar capabilities than any other layers. RK-300, TRK-800, ORC50, AXION 2 and RCS allow to control any Keyed Layer.
How to do a Soft Edge Blending ? - What is Soft Edge Blending? Soft Edge Blending is essentially a term used for creating a large screen image using multiple video projectors with seamless overlapping areas. Creating a seamless image across a wide surface is important if one wishes to display different elements on multiple screens, with the flexibility of merging all the images into one large, panoramic display.
- Soft Edge Blending Adjustments The principle of Soft Edge Blending lies in projecting an image on a wide screen thanks to two or more video projectors displaying the same content. Overlapping or covering areas are created on the screen where two adjacent projectors meet. Basically, each overlap zone receives the light of two video projectors and receives the content projected twice. The art of Soft Edge Blending is to harmonize, or blend the overlapping area with the rest of the image.
- Soft Edge Blending Adjustments (continued) Finally, since the overlapping zone receives the same image from the video projectors twice, adjustments have to be done inside the overlapping area. Making a perfect blend entails gradually decreasing the light provided by the video projector on the left side of the overlapping zone, while gradually increasing the light provided by the video projector on the right side, at the same time.
To help you calculate the correct screen/picture ratio, Analog Way offer free software to faciltate the calculation of key parameters. By entering basic information, such as your projector matrix size and your image size, you can automatically obtain all the essential variables (Projector image size, distance between projectors, etc.) to make your Soft Edge. It is also recommended to use a Hi-Res DVI computer source for this background.
Creating Presets The STE100 allows the creation of user defined presets very easily. Any setup you have configured on screen, can be stored into one of the 4 available user presets. 1. After having configured Layers, PIP transitions, logos... on your screen (see Working with the STE100, p.27), go to the Preset menu by pressing the [EXIT/MENU] button, and select Preset by rotating the scroll knob. Then, press the [ENTER] button to enter the Preset sub-menu.
Audio configuration To configure audio settings of the STE100, plug all audio inputs into the device, and navigate to the Audio menu. 1. Choose the audio mode, Break Away or Top Layer Follow, which you wish the audio to work in. * NOTE *: the Break Away mode will air the selected audio source, while the Top Layer Follow mode will air audio from the toptmost active layer of the STE100. 2.
Multiple Machine Mode Up to 3 x STE100 for Large Wide Screen with 6 Video Projectors. >> 1 x STE100 = 2 Video Projectors LEFT >> 2 x STE100 = 4 Video Projectors RIGHT LEFT RIGHT LEFT RIGHT No Sync Cable. + Sync Cable WARNING! Sync Cable OPTIONAL. For multiple machine mode, use one cable per STE100 (Ref: AW212080). For a perfect functioning, the follow mode is recommanded on all units. + Sync Cable + Sync Cable Thank you for using 2 x Sync Cable for multiple machine mode.
HOME MENU MIXER MODE [MAIN] Format : 1920 x 1080 Rate : 60Hz Current Layer : Live [PREVIEW] [MAIN] Live: Input 3 Live: Input 3 39
INPUT Config status Autoset all (i1) displayed when plug is not SDI (i2) displayed when type is analog video (i3) displayed when plug is analog (i4) displayed for input ln1, ln2, ln8, DVI1 & DVI2 (i10) displayed when plug is not DVI-D (i11) displayed when plug is analog Synchronized Analog Group 1 Analog Group 2 Analog Group 3 Input 1 Input 2 Input 3 Input 4 Input 5 Input 6 Input 1 Analog Input 2 Analog Input 3 Analog Input 4 Analog Input 5 Analog Input 6 Analog DVI 1 DVI 2 SDI 1 SDI 2 Type (i11) S
OUTPUT 1 Output status OUTPUT 2 Output format (o1) Output rate 640x480 800x600 848x480 1024x768 1280x720 1280x768 1280x800 1280x1024 1360x768 1366x800 1400x1050 1440x900 1600x1200 1680x1050 1920x1080 1920x1080 1920x1080 1920x1080 1920x1200 2048x1080 (o1) only for Preview out/Output2 (o2) depending on output format (o3) computer & HDTV only (o4) Interlaced output only Internal ref 23.97 Hz (o2) 24 Hz (o2) 25 Hz (o2) 29.97 Hz (o2) 30 Hz (o2) 50 Hz (o2) 59.
Step Back PRESET Save Preset Load Preset IMAGE (A3) Save from Main Preview Save to Memory 1 Memory 2 Memory 3 Memory 4 Save from Main Preview Save to Memory 1 Memory 2 Memory 3 Memory 4 Auto Centering (R1) Blanking Adjust (R2) (A3) displayed when an input is active H position V position H size V size... Cropping (R2) H position V position H size V size...
KEYING/TITLING (A4) None Lumakey Chromakey Lumakey+Titling Chromakey+Titling Type Lumakey (t1) Chromakey (t2) (t1) only displayed for Type = Luma Key or LumaKey+Titling (t2) only displayed for Type = Chroma Key or ChromaKey+Titling (t3) only displayed for Type = LumaKey +Titling or ChromaKey+Titling (t4) only displayed for Type = different from Level Black Level White Color grabber H position V position Tolerance Level Black Level White Manual setting Red key Green key Blue key Tolerance Level Black
Closing effect Type Cut Clean Cut Fade Slide Wipe Direction Left to Right (b4) Right to Left (b4) Bottom to Top (b4) Top to Bottom (b4) Vertical to Center (b5) Horizontal to Center (b5) HV to Center (b6) To Bottom Left Corner (b7) To Bottom Right Corner (b7) To Top Left Corner (b7) To Top Right Corner (b7) (b3) Duration Smooth Move Status AUDIO Mode Breack away TopLayer follow Source settings Input 1 Input 2 Input 3 Input 4 DVI 1 DVI 2 SDI 1 SDI 2 Aux.
SOFT EDGE Type Horizontal Vertical (S1) Only for horizontal Soft Edge (S2) Only for vertical Soft Edge Covering size Blending Hue Level Black levels Left-Right (S1) Left (S1) Right (S1) Top (S2) Bottom (S2) Left Area (S1) Right Area (S1) Top Area (S2) Bottom Area (S2) Red Green Blue Top-Bottom (S2) Curves Y1 Y2 X1 X2 OFF V Grey scale H Grey scale V Color bar H Color bar Grid SMPTE Burst (o3) Centering Soft-Edge-Centering Test pattern CONTROL Versions Vers.: 0.
REMOTE CONTROL SOFTWARE 5-1. THE STE100 RCS RCS presentation The RCS is a powerful tool to exploit all the features of your STE100 at distance. By LAN or RS-232, you will be able to do exactly the same manipulation as you could do from the front panel. User-Friendly and easy-to use, you will very quickly be able to manipulate the RCS tool. How to use the RCS ? You have to install the software on a Computer and have a LAN board or RS-232 link to use the RCS.
Software overview The RCS software for your STE100 is composed of several easily identified sections. The tabs menu (1) allows you to navigate through the equivalent of the STE100 front panel menu items (see also “The STE100 Menu” p.26). The green window of the RCS (2) represents your Preview window and can be used to parameter sources, frames, layers and logos directly by clicking on the corresponding button, then navigating through the different available tabs.
Serial connection 1. Connect a RS-232 cable between the STE100 and your PC, then power on your devices. 2. Click on the RCS program file on your PC to run the software. 3. Click on the “Connections” tab and select RS-232 as the connection type. In the dropdown menu, select the COM port number corresponding to the connected device (default is Port Com 1). 4. Click apply, and wait for devices to synchronize. The RCS will display the following connection message: “Device Connected”. 5.
5-2. WORKING WITH THE RCS Source input configuration Once your STE100 is wired up to your PC, the first step in properly configuring your machine is to individually select and parameter your inputs. 1. Click on the “Inputs” tab of the RCS. 2. In the Plug column of the “Input” page, select the plug type by clicking the appropriate field. 3. Activate the input in the Enabled column if it is not. 4. In the scroll-down menu of the Type column, select the signal type connected to that plug. 5.
Embedded Edge Blending Mode In Edge Blending mode, Smart Edge can drive 2 video-projectors for horizontal or vertical Soft Edge. Used as an 10 input switcher. IMPORTANT: Before doing the following adjustments, make sure the 2 projectors are the same (mark, model, type) with same lenses. The projector matrices should be imperatively at the same resolution. The parameters of the 2 projectors should be homogenous (color, gamma, lamp lifetime...).
6) Adjust and size each input so that they are full screen in the test pattern. - For computer sources: click on the Centering button in the Image main tab. As required, adjust the position with the H & V position adjustments. - For video sources: Select the Image main tab and adjust the position with the H & V position adjustments. 7) Select the Horizontal or Vertical edge blending mode by clicking on the horizontal or vertical button.
10) Select the Black tab to display the following windows: 10-A) Turn OFF the test pattern (Pattern > No Pattern). 10-B) The covering area will appear brighter than the non-covering areas. With the Black level function adjust the 2 non-covering areas (Left and right) to obtain a uniform dark grey on all the screen: Select the 3 colors and adjust the black level. As required, you can also separately adjust the colors of each projector with the Red, Green & Blue adjustments.
11) Soft Edge curve explanations & adjustments: • EXPLANATIONS: --> The operation consist of attenuate progressively the light diffused of one projector and in the same time increase symmetrically the light of the other one. Thus, at any point (X) of the covering area, the sum of light (Y1+Y2) provided by each projector must be equal to the light that would be provided by one projector alone.
* NOTE *: • To ease the adjustment, one Soft Edge curve is available. Then according to your observation, keep the best curve. • Most of the time, Bezier curves gives a good and easy to get adjustment. Nevertheless experienced user can try adjustments. Click on the line to have access to more adjustments (11-C).
Transitions & effects The STE100 offers a wide variety of transitions between the scenes you create for your shows and events. It allows for live recall of 4 user presets, each of which you can edit at any given time. 1. In the Layer Selection section, click on the PIP1 button. On your Preview screen, PIP1 will appear as a color rectangle. The parameters of the layer will automatically appear in the RCS Preview section. 2.
Working with Presets The four STE100 user presets can be called back at any stage during your show or event. 1. Click on one of the four available Preset buttons to choose which memory you wish to use. Select Load to Preview from the dropdown menu, your preset will appear on the Preview screen. 2. Once you have selected your preset, simply click on the Take button to view the result on your main screen.
OPTIONAL REMOTE CONTROL SYSTEMS 6-1. Axion2 Axion2: The Axion2 is an ergonomic and reliable remote controller for rental & staging/multi-venues at an optimal price/performance ratio. It controls simultaneously up to 6 screens in a single or multiple display configuration. The Axion2 integrates a offline mode for setup the devices not connected. A sequences mode is also available for automatic recall of presets. 6-2.
EXAMPLES AND TIPS 7-1. ABOUT EXAMPLES Examples are intended to make the use of the STE100 as easy as possible, by providing visual help in setting up your equipment. In an effort to make the use of our machines the most pleasant experience possible, the Analog Way team is constantly aiming to create easy to follow examples, update information, and furnish our website with useful user information. Please check on www.analogway.com. 7-2.
7-3. EXTERNAL PROGRAMMING If you need to use your own Software Control program from a PC or automation, the device allows communication through an ASCII code protocol. All commands can be found on our website: www.analogway.com All Analog Way products equipped with an RS232 input are compatible with Crestron, AMX, Medialon, and most major control systems. TCP/IP control ports are also available on most Analog Way products, as standard or as options.
WARRANTY 8-1. ANALOG WAY LIMITED WARRANTY All Analog Way products have a 3 year warranty on parts and labor, back to factory. This warranty does not include faults resulting from user negligence, special modifications, electrical surges, abuse (drop/crush), and/or other unusual damage. 8-2. SERVICES AND RMA In the unlikely event that a product is required to return for repair, please call the regional Maintenance center / Customer Service, and ask to receive a Return Material Authorization number (RMA).
CONTACT INFORMATION HOW TO CONTACT US Analog Way SAS 33 rue du Saule Trapu Parc du Moulin 91300 Massy France Tel.: +33 1 64 47 16 03 Fax: +33 1 64 47 14 73 saleseuro@analogway.com Analog Way Inc. 299 Broadway, Suite 1620 New York, NY 10007 United States of America Tel.: +1 212 269 1902 Fax. +1 212 269 1943 salesusa@analogway.com Analog Way Pte Ltd. No. 10 Ubi Crescent #03-05 Ubi Techpark Lobby A Singapore 408564 Tel.: +65 6292 5800 Fax: +65 6292 5205 sales@analogwayasia.
VERSION: 4.10 - 21/06/2012 CODE: 140134 Designs and specifications are subject to change without notice The illustrations and screens described in this manual may be exaggerated or simplified for easy recognition and may be slightly different from the actual unit.
