Quick Guide

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5.9.7 Resetting the Camera back to Factory Settings
Note: Do not turn off the power during the Restore function since this might corrupt the camera’s firmware.
If you ever forget your admin password or have any other reason to reset the camera to its factory settings, please use
the following procedure:
1. Make sure the camera is powered up
2.
For indoor cameras insert the tip of a paper clip in the hole at the side of the camera to press the reset switch. You’ll
feel the click when the switch engages. For outdoor cameras it is easier to use the software reset function in the
“Backup or Reset” menu. If hardware reset is needed, Unscrew the entire front part of the camera. It is easiest to do
it if you take the sunshield off first. The reset button is right under the Micro SD card slot
3. Hold the switch down for at least 5 seconds, then let go. You’ll see the power light go off for a few seconds. This
indicates reset is in progress.
A few seconds later the camera will restart and is now at factory settings. Of course, after reset the user name and
password will both be “admin” again (Without quotes). And you may need to set current time zone as shown below.
Setting the time and Time Zone
After a full reset you may want to make sure the correct time and time is set. This can be done automatically if the
camera has internet access and the setting is enabled as shown below:
Appendix A: Wireless setup instructions without Cat5
We have received inquiry from customers with no available wired network jack to plug the camera into for the initial
configuration. For instance, if an Airport Express is used as the only router for a network, the signal network jack is
taken by the required connection to the cable or DSL modem.
While we don’t recommend this, it is still possible to configure the camera without an initial wired connection using
the following procedure:
1. Temporarily rename your Wi-Fi network name (SSID) to: wirelessnc, and turn off all wireless security, i.e. no
passwords and no MAC filtering. It is important to have the SSID all lower case and without extra spaces.
Then connect to this Wi-Fi network with your laptop.
2. If you are using an Apple airport Express, use the Airport utility as shown on page 6 to reserve a fixed IP address
for your camera using the camera’s MAC address shown on the back of the camera.
3.
Power up the camera and wait about 1 minute…the camera should connect to your Wi-Fi and you should be able to
access it using the IP address that you reserved for it. If you have a Wi-Fi router or access point other than the
Airport Express, you can connect to your router and look in the DHCP clients list to see the IP address of the camera
if it hasn’t automatically announced itself with a UPnP popup window.
4. Now go to the camera’s wireless setup menu, but don’t use the “Search” function. Type in the exact SSID that you
had before the change in step 1, and type the exact password that you wish to use. After you hit “Apply”, you
won’t be able to do further changes until the next step.