User's Manual

18
Technical Support Team
800.262.4671 x782
[e-mail]
Sales Team
800.262.4671 x772
[e-mail]
Technical Support Team
800.262.4671 x782
[e-mail]
Sales Team
800.262.4671 x772
[e-mail]
CONTACT US!
5931 Darwin Court | Carlsbad, CA 92008 USA | anchoraudio.com
ANCHOR AUDIO WARRANTY
Anchor Audio products are warranted to be free from defects in materials and workmanship for the period of SIX (6) YEARS from the date of original
purchase unless listed below.
Warranted for a period of TWO (2) YEARS:
• All wired and wireless microphones, belt pack transmitters, base station transmitters, base station receivers, and hands-free
microphones
• All woodworking
• CouncilMAN microphones and bases
• PortaCom and ProLink 500 systems in their entirety
• Assistive Listening systems in their entirety
• Accessories, cables, cases, and covers
NOTE: The ‘AA’ batteries are not covered under warranty by Anchor Audio.
Warranties are subject to the following conditions:
• Product must have been purchased from an authorized Anchor Audio Dealer and have an Anchor Audio serial number
• Anchor Audio must perform or authorize all warranty services or warranty is void
• Warranty is void when equipment is subjected to negligent use, connected to improper power sources, misuse, and/or operation
beyond specifications and limits
• Warranty shall not apply to exterior finish, AC power cords, bulbs, or any other failings due to normal wear
• Warranty is void when equipment is subjected to adverse temperature, humidity, moisture, or any condition not considered normal
environmental conditions
• Products out of warranty cannot be repaired by Anchor Audio
• In all cases, dealers and end users must first obtain approval from Anchor Audio for any product they are attempting to return to Anchor Audio.
Upon approval, a Return Merchandise Authorization (RMA) number will be issued by the Anchor Audio Customer Service Department and must
accompany all products returned. Clearly note the RMA number on the outside of the box.
• Products returned without approval and an RMA number may be returned to the sender.
• The RMA expires 30 days from date of issue. Any product received after 30 days of the RMA issue date will be returned to sender.
• Products returned must include a RMA number. Product received without an RMA number visibly seen on the box will incur a $25 processing fee.
• Customer will incur the cost of shipping product to Anchor Audio for any reason. Under warranty repair and/or replacement, Anchor Audio will
incur the freight cost to return product to the dealer or customer within the continental U.S.A.
ANCHOR AUDIO RETURN AUTHORIZATION PROCEDURES
Last Updated: August 7, 2019