Warranty

• Anchor Hocking Company, Consumer Affairs Department
519 Pierce Avenue, Lancaster, Ohio 43130, U.S.A.
1-800-562-7511 Ext: 2478
Premium 10 Year Limited Warranty back to top
Premium bakeware is warranted to be free from defects in workmanship and material for ten (10) years from date of original purchase. If this product
chips, cracks or breaks during this time period, return the product within the warranty period, along with a description of the claimed defect, to the
following address:
Anchor Hocking Company
Consumer Affairs Department
519 Pierce Avenue
Lancaster, Ohio 43130, U.S.A.
Any product found to have not complied with our warranty specifications will be replaced, at the warrantor’s option.
ANY IMPLIED WARRANTIES ARE EXCLUDED, OR IF NOT EXCLUDABLE UNDER LAW, ARE LIMITED TO THE SAME TIME PERIOD
AS THE EXPRESSED WARRANTY (Note: Some States do not allow limitations on how long an implied warranty lasts, so this limitation may not
apply to you). INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED. (Note: Some States do not allow the exclusion of
incidental and consequential damages so this limitation may not apply to you).
This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
WARNING
Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious
personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken ovenware causing unexpected breakage when
exposed to sudden temperature changes. Clean with non-scratch pads and cleaners intended for glass bakeware. Avoid severe temperature changes.
Avoid impact with hard objects. Use only in ovens (conventional or microwave). Do not use or place on stovetop, under broiler or in toaster ovens.
CAUTION
Comfort-Grip handles will get hot. Use oven mitts when handling. Comfort-Grip handles are safe for use in dishwasher, freezer, microwave and
conventional oven up to 425° F.
Heat in oven only. Use your Premium bakeware in gas, electric or microwave ovens without browning element. Not for stovetop, broiler or toaster
oven use. Do not use an alcohol or Canned Heat burner as a direct heat source. Use your Premium bakeware for storing food in refrigerator or
freezer, but do not take directly from freezer to oven. Let food thaw before cooking or reheating in oven. Clean with plastic or nylon non-scratch pads
or cleaners. Wash your Premium bakeware in detergent and water. For stubborn baked on food, let the bakeware soak and then use non-scratch
cleaners and scrub pads intended for glass bakeware. Avoid severe temperature changes. Do not add liquid to a hot dish. Handle hot ovenware dishes
with a dry cloth or potholder. Never place hot bakeware on wet or cold surfaces. Avoid impact with hard objects. Sharp knives or utensils may
scratch and weaken glass bakeware. Do not use if chipped or cracked, or noticeably scratched.
Stölzle Stemware Limited Lifetime Warranty
What is Covered: This warranty covers any rim chipping or foot chipping that results from the normal and
ordinary use of our Stölzle Stemware line of products. Coverage extends only to original purchasers. Any
transfer of ownership will void this warranty.
What is Not Covered: This warranty does not cover other or complete breakage or destruction because those
outcomes indicate improper use or handling, abuse, or other acts beyond our control. Coverage is also limited to
products bought in the U.S. or Canada for consumer use only. Commercial use is not covered by this
warranty. In addition, consequential and incidental damages are not recoverable under this warranty. Please
note, however, that some states and provinces do not allow the exclusion or limitation of consequential or
incidental damages, so the above limitation may not apply to you.
How Long Coverage Lasts: Upon purchasing covered products, this warranty provides a lifetime period of
coverage. The duration of the lifetime coverage is measured by the useful lifetime of the particular product that
is purchased. The expected useful lifetime is at least 30 years.
What Our Company Will Do: Our company will send a replacement at no cost to you. The replacement will
either be the same product or, if that product is discontinued or unavailable, a similar product of equal or greater
value will be provided.