Warranty
What is Covered: This warranty covers any rim chipping or foot chipping that results from the
normal and ordinary use of our Stölzle Stemware line of products. Coverage extends only to
original purchasers. Any transfer of ownership will void this warranty.
What is Not Covered: This warranty does not cover other or complete breakage or destruction
because those outcomes indicate improper use or handling, abuse, or other acts beyond our
control. Coverage is also limited to products bought in the U.S. or Canada for consumer use
only. Commercial use is not covered by this warranty. In addition, consequential and incidental
damages are not recoverable under this warranty. Please note, however, that some states and
provinces do not allow the exclusion or limitation of consequential or incidental damages, so the
above limitation may not apply to you.
How Long Coverage Lasts: Upon purchasing covered products, this warranty provides
a lifetime period of coverage. The duration of the lifetime coverage is measured by the useful
lifetime of the particular product that is purchased. The expected useful lifetime is at least 30
years.
What Our Company Will Do: Our company will send a replacement at no cost to you. The
replacement will either be the same product or, if that product is discontinued or unavailable, a
similar product of equal or greater value will be provided.
How You Get Service: Notify us by sending a letter and your original purchase receipt to the
address below. Please do not dispose of the product. The company may request that it be
returned. You will be responsible for return shipping costs.
The Anchor Hocking Company
Consumer Affairs Department
519 N. Pierce Avenue
Lancaster, OH 43130
USA
How U.S. State Law Applies: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
How Canadian Law Applies: This warranty gives you specific legal rights, and you may also
have other rights which vary in Canada, and from province to province in Canada.
Questions: If you have questions about this warranty, call us at (800) 562-7511, ext. 2478, or
email us at consumer@anchorhocking.com.
2009 The Anchor Hocking Company. All rights reserved. Anchor Hocking is a registered
trademark of The Anchor Hocking Company, Lancaster, Ohio 43130. Products manufactured in
Germany.
www.anchorhocking.com
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