Installation Guide

This Towel Warmer is warranted by AMS, in the manner fully set forth below, to be free from defects in material
and workmanship and to operate properly in accordance with specifications, provided that it is used under the
normal operating conditions and for ordinary home use and service in Canada and the USA.
AMS provides a limited warranty for its Products for a period of 1 year from the original date of
purchase (the “Warranty Period”), against any defects in workmanship and materials (the “Warranty”).
Subject to the previous paragraph and during the Warranty Period, AMS will, at its sole discretion,
replace or repair any defective parts of the Product sent to AMS during the Warranty Period (or, if the Product is
no longer available, replace the defective Product with a comparable Product of equal or greater value).
AMS’S SOLE OBLIGATION AND THE CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT OR PART
THEREOF SHALL BE LIMITED TO THE REPAIR AND REPLACEMENT THEREOF. AMS’S ENTIRE AGGREGATE LIABILITY
UNDER THE WARRANTY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT (EXCEPT WHERE
AMS, IN ITS SOLE DISCRETION, DECIDES TO REPLACE THE PRODUCT WITH A PRODUCT OF GREATER VALUE).
THE PURCHASER IS RESPONSIBLE FOR ALL RELATED SHIPPING, INSURANCE AND HANDLING COSTS
DURING THE WARRANTY PERIOD. PRIOR TO RETURNING ANY PRODUCT TO AMS, THE CUSTOMER MUST FIRST
OBTAIN A RETURN AUTHORIZATION NUMBER AND SHIPPING INSTRUCTIONS FROM AMS (AN “AUTHORIZATION”)
BY CALLING THE FOLLOWING NUMBER: 1-888-686-0778.
After having obtained an Authorization from AMS, the customer should promptly ship the Product to
the address specified in the Authorization with the following documentation:
- A complete description of the problem;
- The Product model number;
- The date and location of Product purchase; and
- The original sales receipt to be valid.
This Warranty does not cover and AMS shall not be responsible for: (i) service calls to correct the
installation of the Product, to instruct the customer on how to use the Product or any other customer education
and (ii) labour costs associated with the removal, shipping and reinstallation cost or other contingent expenses.
Damages caused by accident, fire, lightning, brown-out, leaking, superior force, power failure, improper
power supply, improper installation, handling or operation, error, use for non-domestic purposes, shipping
damage, negligence, abuse, misuse, unauthorized repair, whether performed by the customer or a third party, or
improper care or maintenance WILL IMMEDIATELY RENDER THIS WARRANTY NULL AND VOID AND AMS WILL BE
RELIEVED FROM ITS OBLIGATION TO WARRANT THE PRODUCT.
AMS WILL NOT BE LIABLE FOR DAMAGES TO PERSONS OR PROPERTY IN CONNECTION WITH THE
INSTALLATION, REPAIR OR REPLACEMENT OF THE PRODUCT, NOR FOR ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, INJURY OR COSTS OF ANY NATURE,
INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR MALFUNCTION RELATING TO THIS PRODUCT. THIS
WARRANTY IS NOT TRANSFERABLE OR ASSIGNABLE TO ANY PERSON.
SAVE AS HEREIN PROVIDED, THERE ARE NO OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR
GUARANTEES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, MADE OR INTENDED BY AMS OR ITS AUTHORIZED DISTRIBUTORS.
Some provinces or states may not allow limitations on the exclusion or limitation of incidental or
consequential damages, so these limitations and exclusions may not entirely apply to certain customers. Any
provision in the Warranty which is unenforceable in any province or state shall be ineffective to the extent of
such unenforceability, without invalidating the remaining provisions or affecting the validity or enforceability of
such provisions in any other province or state.
This Warranty gives the customer specific legal rights, and the customer may also have rights which vary
based on state, province or country.
For service and assistance, please call: 1-888-686-0778, or email us at: [e-mail]