Caring For Your Andersen 100 Series Windows and Doors ® “Andersen” is a registered trademark of Andersen Corporation. All other marks where denoted are marks of Andersen Corporation. © 2009 Andersen Corporation. All rights reserved.
Introduction We’re confident your new Andersen® 100 Series windows and patio doors will help make your home more comfortable and energy efficient year-round. Your new windows and doors have been built and installed to your exact measurements and specifications with the same attention to detail and quality that have made Andersen® products the choice of homeowners, builders, and architects for years.
Table Of Contents Maintaining your windows and patio doors ...................................4 Routine maintenance ..................................................................4 3 Proper care and maintenance of your Andersen® 100 Series windows and patio doors will help provide continued operation and lasting* beauty. Product modifications . ................................................................4 Glass replacement ......................................................................
Maintaining Your Windows and Patio Doors Routine maintenance • Clean out dirt and debris from sills and tracks to keep your windows and doors opening and closing easily. • Clean the frame and sash by using a mild solution of soap and water and a soft rag or brush. See each window section for detailed washing instructions. • To clean the glass, first wipe loose dirt and grime from the glass with a soft clean dry cloth.
Maintaining Your Windows (continued) and Patio Doors 5 Hardware Understanding Condensation Climate, location, and exposure to corrosive environments and elements such as industrial areas, pesticides, herbicides, or salts are challenges to your ability to maintain the hardware’s beauty and characteristics. Simple routine maintenance will help extend the life of your window and door hardware.
Maintaining Your Windows (continued) and Patio Doors • Make sure you run the exhaust fans in the kitchen when cooking and in the bathroom when bathing or showering. Run the exhaust fan until the mirror in the bathroom is clear or the temperature near your stove is back to normal. Be careful not to run the exhaust fan too long and overheat the motor. • Avoid storing firewood in your house or basement.
Maintaining Your Windows (continued) and Patio Doors • Do not paint the weatherstripping, gaskets, factory-applied exterior silicone bead, jamb liners, or any surface that has sliding contact with another surface. Also, refer to the section on your particular window style for information on what NOT to paint on that window. • Do not allow painted surfaces to come in contact with other surfaces until thoroughly dry. • READ AND FOLLOW all finishing product instructions and warnings on finishing material.
General Window Information Casement windows Do not leave casement windows open in high winds. Sash blow out may occur in extreme conditions resulting in injury and/or product damage. Do not permanently remove handles. They must be in place and tightened to allow egress in case of an emergency. 8 Washing the window The hardware design of the casement window lets you wash the exterior surface of the sash from inside.
General Window Information (continued) Simple adjustments If the operator handle should slip off or become loose, make sure it is seated properly and tighten the set screw. Make sure the handle is slightly above the cover to avoid interference during operation. Do not leave handles and set screws loose as this may cause stripping of the handle and shaft connections.
General Window Information (continued) 10 Repair or replacement Washing the window For product repair or replacement, simply call your local Andersen dealer and give them the serial number printed on the window’s identification label. The label on an awning window is visible on the top of the frame when the sash is in an open position. The exterior on 100 Series single-hung windows must be washed from the outside.
General Window Information (continued) Gliding windows Removing the insect screen Your Perma-Clean® insect screen features a strong aluminum frame with a glass fiber, or TruScene® insect screen. To remove the insect screen, grasp the loops located on the upper and lower corners of the insect screen nearest the side jamb, and pull toward the meeting stile. Push the insect screen outward to clear the side jamb and remove from the channel in the meeting stile.
General Window Information (continued) 12 Repair or replacement Painting For product repair or replacement, simply call your local Andersen dealer and give them the product identification number printed on the window’s identification label. The label on a gliding window is located on the head jamb. Before painting your picture window, thoroughly read and follow all general painting instructions and recommendations (see pages 6 and 7).
General Patio Door Information Painting guidelines for patio doors • Do not paint the weatherstripping, gaskets, factory-applied exterior silicone bead or any surface that has sliding contact with another surface. 13 Painting • Do not allow painted surfaces to come in contact with other surfaces until thoroughly dry. Before painting your Andersen® 100 Series patio door, thoroughly read and follow all general painting instructions for cautions and recommendations (see pages 6 and 7).
General Patio Door Information (continued) Screen adjustment screw If the insect screen operates stiffly, make sure that the rollers are properly seated on the guide. If the bottom appears to be dragging, insert a screwdriver into the adjusting holes on the inside bottom rail and turn to raise or lower the insect screen. Close the insect screen to within one inch of the side jamb and check for uniform opening from top to bottom.
Limited Warranty LIMITED WARRANTY FOR 100 SERIES PRODUCTS Your 100 Series products are warranted under a fully transferable limited warranty covering parts, labor, and original installation services as follows: About our limited warranty Our limited warranty is not prorated. It gives you the same coverage day after day, year after year, for as long as the warranty is in force. It’s fully transferable, so it can add real value when you decide to sell your home or building.
Limited Warranty (continued) ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WILL EXPIRE WITH THE TERM OF THE 10 YEAR LIMITED WARRANTY. ANDERSEN EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES AND ITS LIABILITY WILL IN ALL INSTANCES BE LIMITED TO REPAIR OR REPLACEMENT OR REFUND OF THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT.
Limited Warranty (continued) How to register your limited warranty Andersen offers quick, easy warranty registration on our website. Just go to www.andersenwindows.com/warranty and submit your warranty information online. By registering, you will expedite any warranty service you may have in the future. In addition, you can receive product information updates, safety notices and special offers regarding new products, as well as information regarding enhancements for the windows and doors you’ve registered.
