Caring For Your Andersen Double-Hung Windows ® The complete Andersen Owner-To-Owner® limited warranty is available at: www.andersenwindows.com. “Andersen” is a registered trademark of Andersen Corporation. All other marks where denoted are marks of Andersen Corporation. © 2007 Andersen Corporation. All rights reserved.
A ndersen® windows are designed for beauty, efficiency and convenience. This booklet shows you how to care for your windows — how to help keep them looking and working like new. If you have questions about your Andersen windows that are not answered in this booklet, please contact your Andersen dealer. The instructions contained in this booklet are general guidelines only. For additional service procedures, installation guidelines, product information or support, log on to www.andersenwindows.com.
GENERAL FINISHING & CLEANING GUIDELINES Please read the following manufacturer’s instructions for proper care and maintenance of Andersen® products. • If a ladder or scaffolding is needed to reach and remove the protective film from the glass, make sure ladder or scaffolding is secure and care is taken during removal of the film. Failure to do so may result in injury. • Protective film may pose suffocation hazard to children.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) Before painting or staining Andersen® products, please familiarize yourself with these general finishing guidelines: 4 Exterior Finishing Thoroughly read the paint or stain manufacturer’s instructions prior to applying the DO NOT paint weatherstripping, gaskets, interlocks, jamb liners, silicone beads, finish. Failure to do so may result in poor appearance or damage to your window.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) 5 Interior Finishing Specialty Windows To finish the natural wood interiors, use a high-quality oil-base stain, oil-base Andersen® specialty units include Flexiframe,® custom arch, arch, Springline™, Circle Top™, paint or latex paint. Properly mask off the perimeter of the sash using painter’s quarter round, elliptical, circle and oval windows. The maintenance and finishing tape.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) Cleaning Double-Hung Windows 6 ® Cleaning 400 Series Woodwright Double-Hung Windows To keep Andersen® products attractive and functioning efficiently, you should clean Andersen® 400 Series Woodwright® double-hung windows them occasionally. In most regions they may require cleaning only a few times per may be washed from the inside. Start by opening the lower year.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) 7 To tilt the upper sash inward for cleaning, start by sliding Press them between the sash and jamb liner until they snap the wash assists back to the top of the jamb liner. The in place. The finger rest on each wash assist must contact upper sash will not tilt out until both wash gaskets are at the top of the sash. the top of the jamb liner.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) To position the sash back into the frame on Andersen® 400 Series tilt-wash windows, grip both corners, and tilt it up into its original vertical position. Press firmly on both corners until it snaps back into the jamb liner. Slide the sash up. After washing the lower sash, tilt it up into its original position in the jamb liner. Slide the lower sash down and lock the windows, taking care to avoid pinching your fingers.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) ® 9 Maintaining Andersen Hardware Polished Chrome or Brushed Chrome Your Andersen® hardware has been manufactured of high-quality, fine metal. • Wash hardware using a mild detergent and a soft cloth. Avoid abrasive cleaners, Fine metal requires periodic attention to maintain its beauty and characteristics.
GENERAL INFORMATION 10 To remove insect screens on Andersen® 400 Series double-hung screen pulls (Fig. 13) to draw the insect screen into place, and secure the unlocked latches. windows and 200 Series Narroline® units, open the bottom The insect screens on Andersen® sash. From the interior, use the finger lift at the bottom of the 200 Series double-hung windows Removing/Installing Standard Insect Screens insect screen to hold it in place as you unlock the wing fastener Fig. 11 Fig.
GENERAL INFORMATION (CONTINUED) 11 Andersen® 400 Series Woodwright® double-hung windows, Removing/Installing Andersen® Removable Interior Grilles and other units such as elliptical, circle and oval windows, Andersen® 400 Series tilt-wash and 200 Series Narroline® double-hung windows do not feature pre-installed slots or grommets. On these have built-in interior grommets for easy grille removal and attachment.
GENERAL INFORMATION (CONTINUED) Removing/Installing Andersen® 200 Series Tilt-Wash Grilles 12 Avoiding Trouble To remove interior grilles on Andersen® 200 Series tilt-wash Movable insulating materials such as window coverings, shutters and other windows, carefully pull the grille member away from the shading devices may cause thermal stress or excessive condensation, damaging sash, one vertical member at a time. The end of each grille the windows.
GLOSSARY OF TERMS Apron: Inside flat trim member which is used under the stool at the bottom of the window. Astragal: The center member of a double door, which is attached to the fixed or inactive door panel. Bay window: A composite of three windows, usually made up of a large center unit and two flanking units at 30- or 45-degree angles to the wall. Bow window: A composite of four or more window units in a radial or bow formation.
GLOSSARY OF TERMS (CONTINUED) Jamb: The main vertical members forming the sides of a window or door frame. Jamb liner: Metal, plastic or wood covering the inside surface and head jambs of sliding windows. 14 Silicone bead: A small strip of sealant that is applied to the full perimeter of the exterior of the glass surface where the sash/panel meets the glass. It adds protection and creates a finished look. Sill: The horizontal member that forms the bottom of a window frame.
