Caring For Your Andersen Casement & Awning Windows ® The complete Andersen Owner-To-Owner® limited warranty is available at: www.andersenwindows.com. “Andersen” is a registered trademark of Andersen Corporation. All other marks where denoted are marks of Andersen Corporation. © 2007 Andersen Corporation. All rights reserved.
A ndersen® windows are designed for beauty, efficiency and convenience. This booklet shows you how to care for your windows — how to help keep them looking and working like new. If you have questions about your Andersen windows that are not answered in this booklet, please contact your Andersen dealer. The instructions contained in this booklet are general guidelines only. For additional service procedures, installation guidelines, product information or support log on to: www.andersenwindows.com.
GENERAL FINISHING & CLEANING GUIDELINES Please read the following manufacturer’s instructions for proper care and maintenance of Andersen® products. • If a ladder or scaffolding is needed to reach and remove the protective film from the glass, make sure ladder or scaffolding is secure and care is taken during removal of the film. Failure to do so may result in injury. • Protective film may pose suffocation hazard to children.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) Before painting or staining Andersen® products, please familiarize yourself with these general finishing guidelines: DO NOT paint weatherstripping, gaskets, interlocks, jamb liners, silicone beads, insect screens or any surface that has sliding contact with other parts. DO NOT allow painted surfaces to come in contact with other surfaces until thoroughly dry.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) 5 Interior Finishing Finishing Vinyl Interior Grilles To finish the natural wood interiors, use a high-quality oil-base stain, oil-base paint There are two types of Perma-Fit® vinyl grilles: narrow-profile grilles and wide-profile or latex paint. Properly mask off the perimeter of the sash using painter’s tape. Apply grilles.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) Staining Tycote® finish grilles: Start by cleaning the grilles with mild soapy water. Rinse thoroughly. Make sure the grille is completely dry, then apply a high-quality 6 Cleaning Casement & Awning Windows gel stain. With a clean/dry brush, go over the grille again to remove any excess To keep Andersen® products attractive and functioning efficiently, you should clean stain in the grille recesses.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) Most Andersen® casement windows can be washed from the To clean vinyl exteriors, use a mild detergent and water solution and a soft cloth or inside. Simply open the window fully and reach between the brush. Abrasive cleaners or solutions containing corrosive solvents should not be frame and sash (Fig. 1). Wash the sash from the inside, used. For persistent dirt or grime, Mr.
GENERAL FINISHING & CLEANING GUIDELINES (CONTINUED) ® Maintaining Andersen Hardware Your Andersen® hardware has been manufactured of high-quality, fine metal. Fine metal requires periodic attention to maintain its beauty and characteristics. Climate, location, and exposure to corrosive environments such as industrial areas, pesticides, herbicides, or salts can affect the hardware’s beauty and characteristics. 8 Polished Chrome or Brushed Chrome • Wash hardware using a mild detergent and a soft cloth.
GENERAL INFORMATION 9 The starter tip is a simple tool used to make small starter Removing/Installing Standard Insect Screens the glass. The attachment clips slide into these small holes wing fastener blades (Fig. 4) and lift the insect screen from and attach to the grilles, holding them in place. Start by the sill. To reinstall the insect screen, simply reverse the placing the grilles in position against the windows. Use a procedure, inserting the top of the insect screen first, then Fig.
GENERAL INFORMATION (CONTINUED) 10 Adjusting Casement Sash Avoiding Trouble If the window is sticking, check to make sure channels and moving parts are free of Movable insulating materials such as window coverings, shutters and other shading paint, stain, dirt or corrosive materials. Clean and lubricate as needed. If trouble devices may cause thermal stress or excessive condensation, damaging the windows. persists, the sash may be out of square.
GLOSSARY OF TERMS Apron: Inside flat trim member which is used under the stool at the bottom of the window. Astragal: The center member of a double door, which is attached to the fixed or inactive door panel. Bay window: A composite of three windows, usually made up of a large center unit and two flanking units at 30- or 45-degree angles to the wall. Bow window: A composite of four or more window units in a radial or bow formation.
GLOSSARY OF TERMS (CONTINUED) Jamb: The main vertical members forming the sides of a window or door frame. Jamb liner: Metal, plastic or wood covering the inside surface and head jambs of sliding windows. Keeper: The protruding, hook-shaped part of a casement or awning window lock, which is mounted on the sash. Lift: A handle or grip installed on the bottom rail of the lower sash of a double-hung window to make it easier to raise or lower the sash.
