Use and Care Manual

Adjusting Casement Sash
If the window is sticking, check to make sure channels and moving parts are free of
paint, stain, dirt or corrosive materials. Clean and lubricate as needed. If trouble
persists, the sash may be out of square.
As homes settle, window operation can be affected. Some newer casement windows
feature hinges with adjustment inserts, which allow the sash to be adjusted 1/16"
up. These inserts are found on the bottom hinges. To use these inserts, the hinges
must be disengaged from the sash. It is advisable to consult an Andersen window
professional before undertaking this procedure.
Adjusting Hardware
If the operator handle should slip off or loosen, tighten the
set screw, making sure the handle is flush with the cover
(Fig. 10). Leaving handles and set screws loose may cause
stripping. On casement windows with two locks, always
engage the bottom lock first.
Avoiding Trouble
Movable insulating materials such as window coverings, shutters and other shading
devices may cause thermal stress or excessive condensation, damaging the windows.
Andersen Corporation is not responsible for product performance when these kinds
of materials or devices are used with our products.
Preventing Condensation
Most condensation problems are the result of interior atmospheric conditions, such
as humidity. For more information, consult an Andersen dealer and ask for a copy
of the “Controlling Indoor Condensation” brochure or DVD.
Fig. 10
GENERAL INFORMATION
(CONTINUED)
10