Use and Care Manual

GENERAL FINISHING & CLEANING GUIDELINES
3
Please read the following manufacturer’s instructions for proper care
and maintenance of Andersen
®
products.
• If a ladder or scaffolding is needed to reach and remove the protective film from
the glass, make sure ladder or scaffolding is secure and care is taken during
removal of the film. Failure to do so may result in injury.
• Protective film may pose suffocation hazard to children. Properly dispose of film
immediately after removal and keep out of reach of children.
• Peeling off protective film may result in a static
charge that could cause a shock or spark.
• Static charge and spark can pass through to the
OTHER SIDE of glass.
• Solvents, cleaners and foam insulation must be dry
and all flammables must be properly stored before
removing protective film.
• Misting glass with water may reduce static charge
and spark.
• For best results, protective film should be removed
within 9 months of installation in temperatures
above 32°F.
• Glass on Andersen
®
200 Series windows is protected by a translucent film.
• Andersen
®
400 Series products come standard with High-Performance
™
Low-E4
™
glass. This glass package has a low-maintenance exterior coating and removable
protective film. The low-maintenance exterior coating is highly durable but may
be damaged by scratching with hard objects. DO NOT use metal razor blades to
clean glass or remove paint/stain from glass surface. Scratching of the exterior
glass surface could damage the low-maintenance coating.
• DO NOT use metal razor blades to remove the protective film. Peel back protective
film at a corner using a fingernail or clean plastic scraper.
• DO NOT allow any sealants (including silicone) to contact the exterior glass surface.
Sealants may cause damage to the exterior low-maintenance coating of the glass.
• DO NOT use abrasive cleaners on any glass surface, or on the exterior of
High-Performance
™
Low-E4
™
glass.
• DO NOT apply any after-market films to glass. Thermal stress conditions resulting
in glass damage may occur.
• Tape glass edge with painter’s tape prior to finishing or painting. Protective film
is not a substitute for edge masking.
• The use of movable insulating materials such as window coverings, shutters
and other shading devices may damage glass or vinyl. In addition, excessive
condensation may result, causing deterioration of the window unit.
• Acid solutions used to wash masonry will damage glass, fasteners, hardware and
metal flashing. Follow the acid solution manufacturer’s instructions carefully.
Protect and/or cover Andersen products during cleaning process to prevent acid
contact. If acid does come in contact with window unit, immediately wash all
surfaces with clean water.
REMOVE FROM AREA:
• Thinners
• Cleaners
• Mineral spirits
• Foam insulation cans
• Solvent-soaked rags