Use and Care Manual

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LIFESTYLES REDEFINED
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ANDOVATILES® 1-YEAR LIMITED WARRANTY
Andova Tiles warrants that manufactured products will be free from defect for a period of one-year from date of
purchase. Defect is defined as a shortfall in the product to perform to Andova Tiles specifications as disclosed in
product literature, within industry allowable tolerances as set forth in standard, national industry protocols. This one-
year express warranty is the sole warranty extended and replaces any statutory warranties to the maximum extent
allowable by law. Customer misuse including negligence, physical, or chemical abuse is not covered by this warranty.
Installation defects are not covered by this warranty. All warranty claims must be reported immediately. Failure to
report any warranty claim within 30 days of defect discovery will void this warranty. All products must be inspected
prior to installation. Visual defects or nonconformities apparent prior to installation voids this warranty.
Tile is subject to variation in technical specifications, including COF, due to inherent variability in the raw materials
and production process. Express technical specifications are not guarantees of minimum or maximum thresholds
of performance. Tile containing abrasives create a rough surface, creating cleaning challenges because dirt and
other contaminants lodge in the surface. Extra attention is necessary to assure contaminants are removed promptly.
Unless specifically stated otherwise, tile recommended for floor or wall applications refers to interior applications
only. Andova Tiles does not recommend its products for use on ceilings or roofs. Local building codes may dictate
minimum tile performance specifications. Andova Tiles does not warrant product installations that violate building
codes. Photographic color images may not be an exact product match.
IMPLIED WARRANTIES LIMITED IN DURATION
Any implied warranty applicable to the product sale, including the implied warranty of merchantability or the implied
warranty of fitness for a particular purpose is limited in duration to the duration of this written warranty or the maximum
statutory period, whichever is less. Some states do not allow limitations on implied warranty duration, so the above
limitation may not apply to you. The Federal Magnuson-Moss Warranty Act limits disclaimers of implied warranties
involving consumer products. To the maximum extent allowable by federal and state law, this warranty supplements or
supersedes federal and state consumer goods warranty protections.
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
Andova Tiles provides detailed information in its product literature with regard to appropriate tile and stone
applications. In these specified applications, Andova Tiles limits the duration of the implied warranty of fitness for a
particular purpose to one-year or the maximum statutory period prescribed by law, whichever is less. Failure to comply
with recommended applications voids this warranty. Natural stone products are mined and cut from natural formations.
Because these products are not subject to a manufacturing process, quality warranties are limited to the specified
representations in product literature and guidelines established by the Marble Institute of America. Andova Tiles does
not warrant natural stone products for shade, size, thickness, warping, cleft variations, surface finish variations, or other
natural variances on stone products.
REMEDY LIMITATION & DISCLAIMER
If a defect in materials or workmanship is discovered within the one-year period, Andova Tiles will either refund the
price of the product or provide a replacement product after a reasonable number of attempts to remedy product
defects. Buyer's remedy is limited to replacement or repair of the defective product. No consequential (including, but
not limited to, lost profits) or incidental damages
are recoverable. Andova Tiles disclaims all express warranties not contained in this limited express warranty. Any
representations made in connection with the sale of this product that differs from the terms of this warranty are not
valid and should be brought to the attention of Andova Tiles immediately [e-mail].
ANDOVA TILE CARE AND MAINTENANCE INSTRUCTIONS:
Glass Tiles:
For normal cleaning, wipe down the tile surface with a damp sponge or rag. A solution
of water and light vinegar can be used.
If stronger cleaning is needed, use a non abrasive PH neutral cleaner.
Clean spills and dirt immediately if possible.
Stone and Marble Tiles:
For normal cleaning and maintenance, use a few drops of neutral cleaner, stone soap,
or mild liquid dish soap mixed with warm water.
Too much cleaner or soap may leave a surface film over or cause streaks.
Do not use any cleaner that contains lemon, vinegar or other acids on marble or stone.
Wash the tile surface well when you're done, and dry with a soft cloth.
Clean spills and dirt immediately if possible.
Porcelain and Ceramic Tiles:
Porcelain and ceramic tiles can be cleaned via mopping, sweeping or vacuuming.
For washing, use a non abrasive, neutral cleaner, like vinegar.
Do not clean the tiles with ammonia, or with products that contain bleach or acid. It is
also not recommended to use agents that contain dye or color.
Do not use steel wool sponges to scrub the tiles, as loose fibers may create rust stains
on the grout.
For best results on floor tiles:
Sweep the floor in two different directions across the tile surface. Then soak the floor
in a thin layer of cleaning solution for 5-10 minutes. Scrub the floor well, then mop
away the solution. Dry the floor well when the mopping is completed.