Owner's Manual
Two-Year
Warranty
Andover Audio warrants
our
products against manufacturing defects and
workmanship
to
the initial purchaser
for
a period
of
two
(2) years from the date
of
delivery
to
customer. Andover Audio will repair or replace the unit as necessary
to
restore proper operation.
This warranty covers both parts and labor
for
the warranty period. The warranty
excludes physical damage caused by accident
or
abuse outside
of
our control, or
if
the unit is damaged due
to
incorrect packing.
The warranty also excludes normal wear items such as the stylus and belt on
turntable products.
If
you
think
you need warranty service, please contact us
to
obtain
an
RMA
(Return Merchandise Authorization) by e-mailing support@andoveraudio.com or
calling 978.775.3670. For more information on returns and exchanges, please
visit
www.
andoveraudio.com/pages/returns-and-exchanges.
If
your unit was purchased from a local dealer, contact them first. They
may
be
able
to
resolve some issues without requiring a return.
Service
Should you encounter a problem that you are unable
to
solve, please contact
customer service at support@andoveraudio.com, or the dealer
that
sold you your
unit.
If
you
must
return your unit
for
any reason,
it
must
be
safely packed and shipped
in its original carton and packing material. Damage that
is
the result
of
improper
packaging is not covered by the warranty.
Product
Cleaning
Use a
soft
dry cloth, or compressed air. Vinyl surfaces may be cleaned using a
mild surface cleaner or a damp cloth.
Do not use harsh or chlorine based cleaner anywhere on the product. Only clean
the exterior
of
the product.
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