Specifications

Chapter 2 - Installation
42S315F 2-2
you follow these instructions carefully, ViaSat guarantees its full support of
your claims to protect you against loss from concealed damage.
2.2 Equipment Return
ViaSat makes every reasonable effort to ensure that all items arrive safely and
in working order. When equipment is received, which is not in working
order, return the equipment to the factory for repair or replacement. Return
the equipment according to the following procedure. This procedure will
apply whenever equipment is returned for warranty or other services.
1. Notify ViaSat of the problem and request a Return Material
Authorization (RMA) number and shipping instructions. For a
current list of telephone and email contact information refer to
Information section of the ViaSat internet site
(http://www.viasat.com). Click on About Us, Contact Us and the link
to Satellite Ground Systems.
2. Tag or identify defective equipment and note defect and
circumstances, if any. If known, reference sales order, purchase order,
and date equipment was received.
3. Reship equipment in original shipping container or use a strong
shipping container to protect equipment during shipment.
4. Package equipment using shock-absorbing material around all sides
of equipment.
5. Seal container securely and mark outside of container FRAGILE.