User Manual (v3.23.5) App Development > All-in-one Apps Overview Version: 20210302 Model name: G25y7R4E268YY, A19C7R4E268YY, ST19C7R4E268YY Manufacture: Anhui Hangke Optoelectronics Co.,Ltd.
Contents Contents 1 Get 1.1 1.2 1.3 1.4 1.5 1.6 started Download Tuya Smart app . . . . . . . . . . . Registration, login, and password reset . . . Log in with your app account or a third-party Change account . . . . . . . . . . . . . . . . . Reset password . . . . . . . . . . . . . . . . . Enter experience mode . . . . . . . . . . . . . 2 Use 2.1 2.2 2.3 app 12 Manage home and home members . . . . . . . . . . . . . . . . . 12 Use voice assistant . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5.3 5.4 5.5 5.6 Automatically update firmware Network Switching function . . Share devices . . . . . . . . . . Group control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Automation and tap-to-run 6.1 Automation . . . . . . . . . . . . . . . . . . . . . . . 6.2 Add automation scenes . . . . . . . . . . . . . . . . 6.3 Select sunrise/sunset condition . . . . . . . . . . . 6.4 Select leave/arrive condition . . . . . . . . . .
Contents You can also download and refer to the previous app version.
1 GET STARTED 1 Get started 1.1 Download Tuya Smart app You can download the Tuya Smart app by searching for Tuya Smart in your app store or by scanning the following QR code.
1 GET STARTED 1.2 Registration, login, and password reset 1. Open the Tuya Smart app and tap Sign Up. In the User Agreement and Privacy Policy dialog box, carefully read the privacy policy and agreement and tap Agree to go to the account registration page. 2. Enter your mobile phone number or email address and tap Get Verification Code. The country or region on the registration page is the same as that you set in the mobile phone.
1 GET STARTED before registration. 3. On the Enter Verification Code page, enter the verification code. On the Set Password page, set the password as per instructions and tap Done. 1.3 Log in with your app account or a third-party account 1. Open the Tuya Smart app. If you have registered an account in the Tuya Smart app, tap Log In. In the User Agreement and Privacy Policy dialog box, carefully read the privacy policy and agreement and tap Agree to go to the login page. 2.
1 GET STARTED 4. If you have installed WeChat or Tencent QQ on your mobile phone and have a WeChat or Tencent QQ account, tap the WeChat or Tencent QQ icon on the login page. On the authorization page that appears, allow authorized login for your WeChat or Tencent QQ account. If you use an iPhone, you can also log in with your Apple ID.
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1 GET STARTED 1.4 Change account 1. After logging in to the app, tap Me on the page. On the Me page, tap the account section. 2. On the Account page, tap Account and Security. 3. On the Account and Security page, tap Mobile Number or Email Address to change your login account. 4. If you want to change the mobile phone number, after you tap Mobile Number, tap Change Phone Number on the page that appears. 5. On the Change Phone Number page, enter your password and tap Next.
1 GET STARTED 1.5 Reset password If you forget your login password, you can reset the password based on the following process: 1. On the Log In page, tap Forgot Password. 2. On the page that appears, check the country or region. The system automatically identifies the current country or region where you reside. You can also manually select a country or region. If your account is registered with a mobile phone number, the country or region must be the same as the one you selected during registration. 3.
1 GET STARTED 4. On the Enter Verification Code page, enter the verification code. 5. On the page that appears, enter a new password and tap Done. Then the password is reset, and you automatically log in to the app. 6. For security concerns, the app will detect risks in your phone system during login. If the app detects a root or jailbreaking risk, a security reminder is displayed. You can determine whether to exit the app or not.
1 GET STARTED made, the app will automatically exit. 1.6 Enter experience mode 1. Open the Tuya Smart app and tap Try now. A dialog box appears, indicating that cloud storage, third-party voice control, and device sharing are not supported in the experience mode.
1 2. Tap Continue. The Home page appears.
2 USE APP 2 Use app 2.1 Manage home and home members After you log in to the app as a new user, the Home page where devices are listed appears. Your profile photo is displayed in the top left corner. Before you complete your home information, the Home page does not display environment or room information. 1. Tap Me in the bottom right corner. On the Me page, tap Home Management. 2. If you are a new user, after you tap Home Management, verify that the Edit Home Info page appears. 3.
2 USE APP 6. Select rooms in the Rooms section. You can use the room names given in the app or tap Add Room to customize room names. A maximum of 25 characters is allowed for a room name. 7. After you complete the home information, go back to the Home page. On the Home page, the information, such as the weather, temperature, and room names, is displayed.
2 USE APP home name in the top left corner to switch to and manage another home. 8. In the drop-down list, you can tap Home Management to manage your homes and add new homes. An account can control multiple homes. The smart devices in different homes are independent of each other. 9. Tap a home name, such as Tuya, and choose Home Management. On the Home Management page, tap the home name, such as Tuya, to go to Home Settings.
2 USE APP 10. If you are invited to join a home, you will receive a notification in the app. You can choose to accept or decline the invitation. You will also receive a notification in the message center.
2 1 2 USE APP  2.2 Use voice assistant 1. On the Home page, tap the microphone icon in the top right corner to activate the voice assistant. 2. If you have trouble using the voice assistant, tap the question mark (?) in the bottom left corner and check for instructions. 3.
2 USE APP 5. If you use an iPhone, tap Add to Home Screen in the dialog box that appears. Then follow the instructions to add the voice assistant shortcut to the home page. If your mobile phone runs the Android operating system, grant the shortcut adding permission to Tuya.
2 USE APP 2.3 View environment information 1. After you complete the home information and location, you can view the weather and environment information on the Home page. You can also tap the weather and environment information section to view more details. 2. If you have bound environmental sensors, such as the air purifier, hygrometer, and thermometer, to the app, the app will display the environmental information provided by these devices. 3.
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3 ADD DEVICES 3 Add devices Tap Add Device or the plus (+) icon in the top right corner on the Home page to go to the device adding page. You can manually add devices on the Add Manually tab or tap Auto Scan to enable the app to automatically detect devices. To add devices on the Auto Scan tab, you need to grant the app related Wi-Fi and Bluetooth permissions. 3.1 Manually add Wi-Fi devices 1. Select a device type. On the page that appears, enter the password for connecting to the 2.4 GHz Wi-Fi network.
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3 ADD DEVICES 2. Two pairing modes are provided in the app. The EZ mode is the default mode, and the AP mode is the compatible mode. You can tap Net Pairing Mode in the top right corner to switch between the two modes. You can also tap the camera icon in the top right corner of the Reset the device dialog box to view the video tutorial. 3.2 Manually add Wi-Fi devices in EZ mode 1. In EZ mode, follow the instructions to enable the indicator to blink quickly.
3 ADD DEVICES 2. Select Confirm indicator rapidly blink and tap Next. The following first two screenshots from the left show the pairing process. You can customize the names of added devices and specify the room where the devices are used. A device name can contain a maximum of 64 characters. 3. If pairing fails, follow the instructions in the following third screenshot from the left to resolve the issues.
3 ADD DEVICES 3.3 Manually add Wi-Fi devices in AP mode If you use a dual-band network that supports both 2.4 GHz and 5 GHz bands, you can use the AP mode to add devices. 1. In AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm indicator slowly blink, and tap Next.
3 ADD DEVICES 2. In AP mode, you need to connect your mobile phone to the Wi-Fi hotspot that starts with SmartLife.
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3 ADD DEVICES 3. On the Wi-Fi setting page of your mobile phone, find the Wi-Fi hotspot starting with SmartLife and tap the Wi-Fi hotspot to connect your mobile phone to it. 4. After a successful connection, go back to the app to start pairing. The Wi-Fi hotspots of some devices might use a custom name. You must connect your mobile phone to a 2.4 GHz Wi-Fi network. 5. After you go back to the device pairing page in the app, the pairing process continues.
3 ADD DEVICES 3.4 Manually add Wi-Fi+Bluetooth dual-mode devices 1. If you use a Wi-Fi+Bluetooth dual-mode product, power on the device first. Then, enable Bluetooth on your mobile phone and open the app. Bluetooth and Wi-Fi+Bluetooth dual-mode devices that are ready for pairing will be displayed.
3 ADD DEVICES 2. Select the device to be added. On the Wi-Fi setting page, enter the password for connecting to the 2.4 GHz Wi-Fi network. Wait for the device to automatically complete pairing.
3 ADD DEVICES 3. If you do not want to enable Bluetooth on your mobile phone, go to the Add Manually tab. Select a device type that supports Wi-Fi pairing. If you use the EZ Mode, follow the instructions in the screenshots to enable the indicator to blink quickly, select Confirm indicator rapidly blink, and tap Next.
3 ADD DEVICES 4. Wait for the device to complete pairing. After the device is added, you can customize the device name and specify the room where the device is used.
3 ADD DEVICES steps to add the device by using Bluetooth. 5. On the Add Manually tab, select a device type that supports Bluetooth pairing. On the page that appears, follow the detailed tutorial in the app to enable the indicator to blink quickly, select Confirm the light has flashed or breathed, and tap Next. 6. After the app detects the device, tap Add. After the device is added, tap Done. If you use a dual-band network that supports both 2.4 GHz and 5 GHz bands, you can use the AP mode to add devices.
3 ADD DEVICES 3.5 Manually add Zigbee devices 1. You must add a gateway before adding Zigbee devices. To add a gateway, tap Add Device on the Home page. On the page that appears, tap Gateway Control in the left-side navigation pane and select a gateway. 2. Power on the gateway and use a network cable to connect it to a router. 3. Make sure that your mobile phone and the gateway are under the same LAN. The mobile phone must be connected to a 2.4 GHz Wi-Fi network.
3 ADD DEVICES 4. After the gateway is added, you can add a Zigbee device that is connected to the gateway.
3 ADD DEVICES 5. To add a Zigbee device that is connected to the gateway, go to the gateway page and tap Add subdevice. The remaining steps to add the Zigbee device are the same as adding Wi-Fi devices and Bluetooth devices. 6. The latest version of the app supports automatic discovery of nearby Zigbee devices, allowing you to add multiple devices to the gateway at once.
3 ADD DEVICES 7. If your gateway is damaged or does not work properly, you can replace it with a new gateway, with all devices and scenes configured for the damaged gateway synchronized to the new gateway. To replace a damaged gateway, tap Replace a damaged gateway on the management page for the damaged gateway. On the page that appears, enter the SN code or device ID of the new gateway.
3 ADD DEVICES 3.6 Manually add IP cameras (IPCs) in QR code pairing mode In addition to the EZ mode (default) and the AP mode, some devices, such as IPCs and gateways, can also be manually added in Cable mode.
3 ADD DEVICES To add an IPC to the network by using a QR code, perform the following steps: 1. Reset the IPC. For information about how to reset the IPC, tap the Perform net pairing as prompted button on the page. When the camera is reset, it flashes quickly.
3 ADD DEVICES 2. After you reset the camera, select Make sure the indicator is flashing quickly or a prompt tone is heard and tap Next on the page. You will be directed to the page where you need to enter your Wi-Fi password. 3. After entering the Wi-Fi password, tap Next. Point the QR code on the screen at the IPC within a distance of 15 cm to 20 cm, until you hear a prompt tone from the camera. 4. Tap I Heard a Prompt. Then, the app initiates the device pairing process. 5.
3 ADD DEVICES 3.7 Add devices in auto scan mode 1.The Auto Scan enables you to search for multiple devices, including Wi-Fi devices, Bluetooth gateways, Bluetooth mesh devices, Zigbee gateways, and Zigbee devices connected to your gateway. All devices found can be added with one tap. 2. If the search times out and no devices are found, follow the instructions to troubleshoot and try again, or try to add the devices manually.
3 ADD DEVICES 3. If you use Auto Scan mode to add devices, you need to turn on Wi-Fi and Bluetooth for scanning devices. Wi-Fi devices can be found only when Wi-Fi is turned on. Nearby Bluetooth devices can be found only when Bluetooth is turned on.
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3 ADD DEVICES 4. The latest version of the app supports automatic discovery of nearby Bluetooth devices to improve user experience. 5. Once you enter the home management page, the app automatically searches for Bluetooth devices that are in pairing mode and shows found Bluetooth devices in the pop-up window. 6. You can choose Do not add or Go to add to determine whether to add these Bluetooth devices. Make sure that Bluetooth is turned on and the Bluetooth devices are in pairing mode during scanning.
3 ADD DEVICES 7. When the indicators on Narrowband Internet of Things (NB-IoT), Wi-Fi, and Bluetooth devices are blinking quickly, you can add these devices by using the Auto Scan function. To use the Auto Scan function to add a device through Wi-Fi, you need to prepare a Wi-Fi network. Only 2.4 GHz Wi-Fi networks are supported for the Auto Scan function.
3 ADD DEVICES 3.8 Scan QR codes or enter device IDs to add NB-IoT products You can add an NB-IoT product by scanning the device’s QR code or entering the International Mobile Equipment Identity (IMEI) number on the device label. You need to grant the app access to the camera on your phone to scan the QR code.
3 ADD DEVICES 3.9 Add devices by scanning QR codes You can add the QR code-based pairing mode on the product management page of the Tuya IoT Platform. To pair the Tuya Smart app with a device that supports QR code-based pairing, you can use the Tuya Smart app to scan the QR code on the device or the outer packaging.
