User Manual

Page 19 of 20
Hang the vacuum cleaner as shown
11 Troubleshooting
Will Not Switch On Check that the Battery is fully charged.
Red Light on Battery is
showing when Charging
This is correct. It will turn Green when fully charged.
Only 1 or 2 Blue Indicator
Lights on Top are on.
This is correct. All 3 lights will be on when the battery is fully
charged. 2 lights when half charge, 1 light on when battery
is running low.
Noisy operation
Clean the Filter and empty the Dust Canister
Check for partial blockages and unblock.
Suction Not Strong
Clean the Filter and empty the Dust Canister.
Check for blockages and unblock
Check that the Battery is fully charged.
Please call 1800 079 124 to order a new Filter or Battery.
Floor Head hard to push
The Rotary Brush in the floor head may be jammed with
debris etc.
Ensure the Vacuum Cleaner is switched off then remove the
debris from the brush.
Or, the carpet may be too long.
Static Shock
In some rare instances, one or two users may feel an
electric discharge when touching or using the vacuum
cleaner during or after use. This is a well know
phenomena of Static Electricity discharge that happens
mostly when the user vacuums a synthetic fibre carpet or
other synthetic surfaces. It can also be more prevalent in
dry and cool environments. Although the feeling of the
Static Electricity can be unpleasant for the user, it is not
dangerous and is not a fault of the vacuum cleaner. If this
static discharge is a problem for the user, the user could
try wearing insulating footwear during vacuuming (i.e.
rubber or leather soles), or increase the humidity / heat
level in the surrounding environment or both.