User Manual

15
Troubleshooting
Verify the right power cord/adapter, never use power supply/adapter with non-
compliant DC output voltage, or it will burn the equipment.
Select the proper UTP/STP cable to construct the network with using the right cable.
Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable for RJ-45
connections: 100Ω Category 5e/above cable for 10M/100Mbps. Also be sure that
the length of any twisted-pair connection does not exceed 100 meters (328 feet).
Diagnosing LED Indicators: To assist in identifying problems, the Switch can be
easily monitored through LED indicators, which describe common problems a user
may encounter and where the user can find possible solutions.
If the power indicator LED does not turn on when the power cord is plugged in, the
user may have a problem with the power cord. Check for loose power connections,
power losses or surges at the power outlet. Please contact Antaira or Antaira’s
authorized channel partners for technical support service, if the problem still cannot
be resolved.
If the Industrial switch LED indicators are normal and the connected cables are
correct but the packets still cannot transmit. Please check the system’s Ethernet
devices’ configuration or status.