GALAXY 32 Synergy Core USER MANUAL
CONTENTS BEFORE YOU BEGIN System Requirements PRODUCT ACTIVATION Configuring for Windows 10 Configuring for macOS (10.
'AFX' view 41 'SURROUND' view 46 'HDX' view 58 'TRIMS' view 60 'METERS L' and 'METERS R' views 61 GETTING STARTED WITH HDX 62 GETTING STARTED WITH DANTE® 66 THUNDERBOLT™ 3 FUNCTIONALITY 68 Daisy Chaining 68 Device Charging 69 Backwards Compatibility 69 CUSTOMER SUPPORT INFORMATION 70 MY ANTELOPE AUDIO PRODUCT ISN’T WORKING.
BEFORE YOU BEGIN Congratulations on your purchase! We would like to turn your attention to the following: Galaxy 32 Synergy Core is a multi-channel audio interface and high-end AD/DA converter for professional recording studios and high-profile production facilities. The interface builds upon Antelope Audio’s award-winning Orion 32 line - bringing 32 channels of analog I/O, industry-standard HDX, Thunderbolt™ and Dante® digital connectivity, and Synergy Core processing to a 1U rack-mountable chassis.
processing, mixing, and metering from its intuitive, single-window environment. The resulting audio is routed into your DAW for recording in formats of your choice, such as multi-track, stem, and two-channel stereo. Thus, we encourage you to familiarize yourself with the 'Control Panel Application' chapter before you begin working with the Galaxy 32 Synergy Core. Likewise, a 'Getting started with Dante®' chapter provides the foundation for a quick start with audio networking.
System Requirements Mac: • Apple Mac 2012 or newer with Thunderbolt™ port • Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.
PRODUCT ACTIVATION This Galaxy 32 Synergy Core product activation is a mandatory process required to be completed on the first run of the interface. It is needed to validate your product warranty and to gain access to our special software packages and exclusive product offers. Please note that the mandatory device activation procedure requires an active Internet connection on your computer. Activating an Antelope Audio device offline is not possible. 1.
5. Open your internet browser and navigate to https://antelopeaudio.com/login/ 6. Login to the Antelope Audio user area with your e-mail and password. If you don't have an account, visit https://antelopeaudio.com/sign-up/ to create one. 7. Click on the 'Activate New Device' button. 8. Click on 'Galaxy 32 Synergy Core' from the device list. 9. Download and install the Antelope Launcher application for Windows or macOS. 10. Open the Antelope Launcher application and click on the 'Login' button.
Please proceed with the 'Setting up' chapter below to configure the Galaxy 32 Synergy Core for use with your Windows or macOS computer. Note: The Galaxy 32 Synergy Core will be listed in the 'My Hardware' page of the Antelope Audio user area with its serial number and activation date. After online activation is complete, please update the Galaxy 32 Synergy Core to the latest software and firmware versions available.
7. Back in Sound settings, click 'Device Properties' under 'Input'. Then, click 'Additional Device Properties'. Enter the 'Enhancements' tab and disable all enhancements. Click 'OK' to close the window. Tips ● If you are experiencing interruptions or failure when using your DAW and trying to playback audio from your OS at the same time, make sure that the device sample rate matches the one of your DAW session.
2.Click 'OK' and your DAW should function normally. However, if the events above did not occur for some reason, or you are using multiple DAWs, you must do a manual tweak for each in 'Security & Privacy' settings: 1. Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security & Privacy' settings menu. 2. Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's a checkmark next to any DAW you want to use.
ANTELOPE LAUNCHER The Antelope Launcher is a streamlined hub for managing and troubleshooting your Antelope Audio products. The application is organized into the following tabs: ‘Devices’ Tab All Antelope Audio devices currently connected to your computer are listed in this section. The following functionality is available in the 'Devices' tab: Device Name Click the black box to enter a name for your device. The device serial number is used by default.
Click to launch the Antelope Registration Wizard. Use it to register or de-register devices and features (such as AFX2DAW, FPGA FX, HDX Activation and so on). Device Info Click to display the following information (useful for troubleshooting): ● Serial number ● Hardware version ● Firmware version ● Control Panel version ● USB/Thunderbolt ™ driver version ● Software Bundle version Click the information window to close it. Start Control Panel Click to start the device’s Control Panel application.
Choose your device and connection type from the drop-down menus, disconnect the device from your computer, and click ‘Next’ to perform a driver re-install. Note: If the issue persists, please contact Antelope Audio Customer Support.
This section lets you install, update, and uninstall Antelope Audio software such as native mic emulations and AFX2DAW. By default, the Bundle Version drop-down menus show the most recent software bundle available for each product. Clicking the menu shows the currently installed software bundle version and lets you roll-back to an older build.
● Uninstall the Antelope Audio Thunderbolt™ and/or USB driver(s) present on your system. Login button Click and enter your Antelope Audio username and password, then click ‘Login’. If you don't have an Antelope Audio account, click ‘Register’ and follow the on-screen instructions. Settings button Click to open the Settings window.
Here, you can do the following: ● Click ‘View Logs’ to view, save, and send activity logs to Antelope Audio Customer Support. ● Click 'Advanced' to enable or disable automatic updates for each of the following: • Device firmware • USB Driver • Control Panel • Effects • Thunderbolt™ driver Make your selection(s) in the drop-down menu(s) and click 'OK'. ● Click ‘Network’ to view network status and logs.
FRONT PANEL EXPLAINED The Galaxy 32 Synergy Core front panel features the following items (left to right): Internal clock indicator Lights up when the Galaxy 32 Synergy Core is locked to its internal clock signal generator. Atomic clock indicator Lights up when the Galaxy 32 Synergy Core is locked to an external Antelope Audio 10M/10MX Atomic Clock.
By default, Display R (right) shows the following information: • Current device sample rate – 32kHz to 192kHz. • Thunderbolt indicator – shown when the Galaxy 32 Synergy Core is connected to a computer via Thunderbolt. • Peak meters for up to 32 audio channels from an audio source of your choice.
• Peak Meter – choose the audio source for the peak meters shown on Display L. Up to 32 peak meters are available for metering source. When Display L shows peak meters for an audio source with more than 16 audio channels, press the left function key to switch between peak meters 1 – 16 and 17 – 32. The following choices are available: Line out, Monitor, DAW In, DANTE Out, HDX Out, MADI Out, ADAT Out, S/PDIF Out, AFX In, MIX 1 In, MIX 2 In, MIX 3 In, MIX 4 In.
• Line In Trim - choose an audio signal trim value for the line inputs (17dBu - 22dBu). By default, this option is set to 22dBu. • S/PDIF Gain – the Galaxy 32 Synergy Core lets you adjust input gain for the Left and Right S/PDIF digital audio input channels independently. Turn the jog control to select between S/PDIF L and S/PDIF R. Press the jog control to confirm. Turn the jog control to adjust gain. Press the jog wheel to confirm.
On/standby button When the unit is on, press the button to enter standby mode. Press again to resume. REAR PANEL EXPLAINED Power Connector For use with the provided power supply only. Thunderbolt™ 3 Computer Connection Thunderbolt™ 3 Type-C port providing PC/Mac connection. Thunderbolt™ Specs: Interface Connection: Thunderbolt™ 3 (Type-C) Port, I/O I/O Channel Count 64 Channels Daisy-chain Supported Supported sample rates 44.
External Clock Inputs 1x Word Clock input and 1x Atomic Clock input on BNC connectors for synchronizing to external clock sources. Word Clock Inputs Word Clock Input 1 x Input @ 75 Ohms 3Vpp on BNC 10M Atomic Reference Input 1 x Input @ 75 Ohms 1Vpp on BNC Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM Word Clock Outputs 2x Word Clock outputs on BNC connectors for synchronizing external equipment to the Galaxy 32 Synergy Core.
Word Clock Output Specs Word Clock Output 2x Output @ 75 Ohms 3Vpp on BNC Dante® Connections Primary and Secondary Dante® connections on RJ 45 (Ethernet) ports. Please note that the number of input and output audio channels is sample rate-dependent. The Secondary Dante® port is mirrored to the primary one and acts as a redundant port. it does not provide an independent channel count.
S/PDIF Connections S/PDIF I/O on RCA connectors. S/PDIF Specs: Interface Connection: 2 x RCA Connectors SPDIF SRC Supported I/O Channel Count 2 Channels Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM MADI Connections MADI I/O carrying digital audio over fiber optic cables with SC-Plugs on both ends.
64 Channels @44.1/48.0 kHz I/O Channel Count 32 Channels @88.2/96.0 kHz 16 Channels @176.0/192.0 kHz Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM HDX Ports Two primary HDX ports carrying 32 audio channels each (64 in total). DigiLink Mini cables are not included with the Galaxy 32 Synergy Core. Interface Connection: 2 x HDX Ports, I/O I/O Channel Count 64 Channels (32 Per Port) Primary/Secondary ports 2 Primary Supported sample rates 44.
SMUX Supported 8 Channels @96 kHz (over S/MUX) I/O Channel Count 4 Channels @192.0 kHz (over S/MUX) Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM Monitor Speaker Outputs L/R studio speaker outputs on 1/4-inch TRS connectors. Note that these mastering-grade monitor outputs boast the greatest dynamic range in the system. Monitor Output Specs: Output Connection: Chanel Count 2 x 1/4” 6.
32 line audio outputs on 4x DC-coupled DB25 connectors (TASCAM pin-compatible). Line Output Specs: Output Connection: I/O Channel Count 4 x D-sub 25-pin (Tascam Standard) 32 Channels Output level -inf to 24dBu // 1 dB step Dynamic Range 128 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -115 dB Impedance Load 11.2 kOhms TASCAM’s DB-25 Pinout Standard: Line Inputs 32 line audio inputs on 4x DC-coupled DB25 connectors (TASCAM pin-compatible).
Line Input Specs: Input Connection: 4 x D-sub 25-pin (Tascam Standard) I/O Channel Count 32 Mono Channels Input level trim 14 dBu to 24 dBu in steps of 1 dB Dynamic Range 122 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -112 dB Impedance Load 11.
CONTROL PANEL APPLICATION Introduction Welcome to the Galaxy 32 Synergy Core Control Panel application! It provides intuitive and comprehensive access to each aspect of the unit's functionality. This includes settings, signal routing, audio mixing, Synergy Core effects, metering, and presets. We encourage you to get comfortable with the software and make the most of your new audio interface.
Mouse & Keyboard Shortcuts The following features are accessible via mouse & keyboard shortcuts in the Control Panel: ● Return to default value (all knobs and faders): double-click the knob or fader. ● Change text labels and manually enter gain values: double-click the text label / gain value. ● Adjust parameter values in smaller increments (all knobs and faders): Hold Ctrl (Windows) / Command (macOS) and drag.
Click the drop-down menu to choose a clock source. The following choices are available: Internal clock, External clock, ADAT (2x, 4x), MADI (2x, 4x), S/PDIF, HDX (Internal clock), HDX (Loop Sync), Dante. External Sync Indicator Lights up when the Galaxy 32 Synergy Core is locked to an external clock source. Sample Rate Drop-down menu to choose the device sample rate. The following choices are available: 32kHz, 44.1kHz, 48.0kHz, 88.2kHz, 96.0kHz, 176.4kHz, 192kHz.
PANNING LAW Specify panning law compensation between 0dB (none) to -4.5dB. TRIM MONITOR - Click the drop-down menu to choose an audio signal trim value for the monitor outputs (17dBu - 22dBu). By default, this option is set to 22dBu. Trim can be used to compensate for the perceived volume differences between two or more sets of speakers so that they produce the same perceived volume level. OSCILLATOR 1 - MUTE Mute the output of test oscillator 1. OSCILLATOR 1 Choose the frequency of test oscillator 1.
Back to Function strip 1… Blink button Click to make the LEDs on the Galaxy 32 Synergy Core front panel blink. This way, you can easily identify the unit that's currently connected to your computer. This is useful in situations where several units are racked. Control Panel Window Controls From left to right: Minimize, Maximize, Return to default size, Close window View Selector Switch the Main View between S/PDIF | ADAT | MONITORS | SESSION | INFO views.
'ADAT' View This view contains controls for the ADAT digital audio channels. The controls are identical and feature the following functionality (top to bottom): ● ● ● Link button - Links adjacent S/PDIF or AES/EBU channels. Adjustments made to one channel will be reflected by its neighboring channel. Gain knob - click and drag to adjust signal gain. Peak meter - provides gain metering.
'SESSION' View This view lets you save and load Sessions and Presets. Sessions Sessions are found on the left half. Use them to store complete snapshots of Control Panel configurations. This way, you can easily recall specific gain and routing adjustments, device settings, and so on. Sessions are stored on your computer in *.as file format. You can easily backup and share these files with other Galaxy 32 Synergy Core users.
Presets Presets are found on the right half. The difference between Presets and Sessions is that Sessions are fully configurable and stored in *.as file format on your computer. Presets store the current Control Panel configuration as-is in 5 slots which can be recalled from both the software application and the hardware unit (using Preset buttons 1 - 2 on the front panel and Menu 2 shown on Display R). To save the current Control Panel configuration as a preset: 1. Click on preset slot 1 - 5. 2.
'INFO' View The Info view contains: ● ● ● ● Shortcuts to YouTube videos covering the Control Panel, routing, and Synergy Core FX functionality. Firmware, hardware and software information. The 'Registration Wizard' button which opens the Antelope Registration Wizard, used for registering devices and assigning purchased Synergy Core FX or add-ons. Shortcuts to Antelope Audio Tech Support, the Galaxy 32 Synergy Core user manual, and contact information.
● ● ● Click on a number block to highlight the destinations it’s currently routed to. Double-click a number block to change its text label. Click the colored names of rows (which appear in the horizontal Input and Output bars) to show and hide the inputs and outputs of your choice in the routing matrix. ● Use Ctrl (Windows) /Command (Mac) + Click or Shift + Click operating system shortcuts to select multiple blocks. An alternative grid-based view is available (‘MATRIX’). Undo/Redo buttons are available.
This row represents 32 audio channels with Synergy Core FX applied. MIX 1-4 L/R This row represents main outputs 1 and 2 of virtual mixers 1 to 4. The 4 virtual mixers are found in the 'MIXER' view. MIC OUT 1-8 This row represents the available output channels of the microphone emulation processing. SURROUND OUT 1-16 This row represents the outputs of the Surround tab’s processing. 'OUTPUT' SECTION LINE OUT 1-32 These rows represent the 32 line outputs.
'MIXER' view The Mixer tab is home to four 32-channel virtual mixers. Each channel is equipped with Pan, Volume, Solo, and Link controls (on odd-numbered channels), as well as metering. The Master channel has Volume and Mute controls. Note the colored slider immediately below the Master fader. Click and drag left and right to scroll the entirety of the mixer horizontally.
Parameters The following parameters are available in AuraVerb: Color The Color control lets you adjust the overall tone of the reverb. At 0, the space created is darker, like a lushly carpeted area. At 100, the reverb is at its brightest, which can add some ‘sizzle’ to a lead vocal, for example. PreDelay Common for most reverbs, the pre-delay lets you create a bit of space between the source and the onset of reverb.
This is the linear gain value for all early reflections. These reflections are perceptually grouped with the direct sound when set at lower levels and can nicely thicken a track when increased. Late Reflection Delay Among other things, AuraVerb calculates reflected energy from the side walls and ceiling of the virtual space. Late Reflection Delay controls the delay of these bursts of reflections, either creating echoes or supporting the spatial impression of the simulated acoustic space.
sources with a lot of high frequency content. Generally, as the size of the space increases, the Reverb Time will also increase. Setting Reverb Time to 50% gives a natural sounding tail for all room sizes. Interesting big spaces or subtle ambience reverbs can be created by setting Reverb Time unusually high or low with respect to the Room Size parameter. Room Size Room Size increases the virtual space dimensions Reverb Level This is the output level control of the reverb.
Preset Manager The Preset Manager lets you save and load presets. Use the drop-down menu to choose a preset. Use the ‘Save’ and ‘Load’ buttons to save and load reverb presets. 'AFX' view The 'AFX' view is contained in a floating window. It lets you apply up to 8 Synergy Core effects per mono audio channel, independent of sample rate. Workflow ● ● Route audio to the ‘AFX IN’ row inputs in the ‘Routing’ tab.
● ● ● To the left, you can click and drag the FX to change their order in the effects chain. A 'BP' button is available next to each effect to bypass it. Hold Ctrl (Windows) or Command (Mac) and drag to adjust the effects parameters in smaller increments. Hold Shift and use the mouse scroll wheel to scroll up and down through the FX rack. Notes: ● ● ● A user manual for the Antelope Audio Synergy Core FX library is available here.
The processed signals are outputted via the (Surround Out) channels, which can be routed to any analog or digital output, or even a combination of such. These routing capabilities allow for full flexibility when integrating the processing into any setup. Format selector Select your preferred format from the list of readily available ones or configure custom signal routing via the tab’s inputs in the routing matrix.
4.0 contains QUAD and LRCS). They are available via the path order selector, explained below. Path order selector After selecting a format, different channel orders are available for the relevant speaker layout, also known as path orders. Complete list of readily available ones below, and to note again, any channel order within the 16-channel limit can be achieved via the routing matrix tab.
Speaker layout and selector Selected format and channel order is visualized here, allowing control over each speaker's settings by left clicking it. Each channel routed via the routing tab is allocated a speaker and labeled according to the selected path order. Customized path orders are possible when routing the processed output channels.
Metering Peak meters for each channel of the selected format, with color-coding and labeling, along with pre- and post-processing switch. The Monitors tab can be viewed independently of the Surround tab, which helps keeping an eye on the meters while using other functionality. The bypass button here acts as a global bypass for the surround tab’s processing. Surround global (lip-sync) delay Offsets all the processed channels by up to 100ms, useful for syncing the audio to picture (lip sync delay).
Bypass EQ Bypasses all equalization processing for the surround channels. Surround level Main output level affecting all channels, along with dim and mute monitoring functions. Bypass here toggles off the entire processing except for level adjustments, both global and per-channel. Speaker settings Provides access to the selected speaker channel’s settings.
• • • Full name of the selected channel/speaker. Bypass button for all of the channel's processing, excluding the level setting. Phase invert button. Channel EQ reset, copy and paste settings buttons. • • Level setting in dB - hold down Cmnd (Ctrl on Windows) for fine 0.1 dB steps. Total gain - sum read-out of the channel's level setting and the main output level. • Delay - Time offset of the channel in milliseconds, up to 100ms. Holding down Cmnd (Ctrl on Windows) enables offsetting by 0.1ms steps.
• Crossover settings - bass management settings, explained in detail on the next page. This view provides some of the channel’s High-pass crossover filter settings. Channel EQ graph and settings 8-band parametric EQ with cut and shelf filters available for the low and high bands, and bell filters available for all bands. Adjustable graph amplitude range, when hovering over the minimum and maximum values to the left of the graph.
• • • • channel output (coral orange - L, C, R; green - surround speakers; blue – overhead speakers) - represents the signal being sent to the output. channel EQ settings graph (teal) - represents the currently dialed EQ settings. LFE split signal (purple) - represents the signal split and sent to the LFE channel via its bass management crossover mixer. The graph shows the low-pass filter applied to the channel.
‘LFE CROSSOVER’ mixer The above mixer is available via the LFE channel settings (LFE CROSSOVER button). It provides all bass management settings allowing monitoring low frequency content of the surround/overhead channels via the LFE channel. Each channel is labeled and color coded according to the selected format and path order.
High pass filters’ settings • • • • Cutoff frequency for each channel, with setting linking available. Filter type switch for each channel, choice between Linkwitz-Riley and Butterworth filters, with linking. Filter order settings available providing second, fourth and eighth order filters (12dB, 24dB, 48dB per octave respectively), with linking. Filter bypass for each channel, with linking. Low pass filters’ settings • • • • Cutoff frequency for each channel, with setting linking available.
• Meters per channel, displaying peak value of the low-passed signals. LFE channel settings Control over the following settings of the LFE’s low pass filter: • • • • • • • Cutoff frequency. Filter type switch, choice between Linkwitz-Riley and Butterworth filters. Filter order (2nd, 4th, 8th). Filter bypass for each channel, with linking. Separate volume control fader for the LFE channel’s output signal. Level meter for the LFE output signal. Mute and solo functionality.
'HDX' view The 'HDX' tab contains the following Pro Tools-relevant functionality: Delay Compensation Settings Drop-down menu to choose between automatic, manual or none HDX delay compensation. HDX 1-2 Device - Port 1 & Port 2 The 64 HDX audio channels handled by the Galaxy 32 Synergy Core are spread across two virtual HDX devices with one sub-device each for a total of four virtual devices. Each virtual device handles 16 audio channels.
As you can see, HDX Device 1 (HD I/O #1) has a sub-device (HD I/O #2) and HDX Device 2 (HD I/O #3) has a sub-device (HD I/O #4). Each device and sub-device has 16 audio input and output channels for a total of 64 channels. Number indicators The white number indicators indicate the audio channel number. The red indicators below them indicate the amount of manual latency compensation applied for the audio channel. The latency compensation is represented in samples.
Loop sync master indicator Lights up when the Galaxy 32 Synergy Core is the master loop sync source. Loop sync out Drop-down menu to choose the word clock output that the loop sync signal will be routed to. 'TRIMS' view This tab lets you adjust signal trim for the line inputs and outputs. By default, signal trim is set to 22dbu. ● ● ● Use the Manual/All switches to adjust signal trim for individual audio channels or globally. Click the 'Reset' buttons to return all trim values to default.
'METERS L' and 'METERS R' views The views are identical and let you monitor signal levels for all audio inputs and outputs of the Galaxy 32 Synergy Core. 'Meters L' is mirrored on Display L on the Galaxy 32 Synergy Core. 'Meters R' is mirrored on Display R.
GETTING STARTED WITH HDX The Galaxy 32 Synergy Core features dual HDX primary ports which connect to the HDX cards in your Pro Tools rig using DigiLink Mini cables (not included). This chapter explores two scenarios of integrating the Galaxy 32 Synergy Core with an HDX setup. Galaxy 32 Synergy Core as the Master HDX device In this scenario, the Galaxy 32 Synergy Core is your sole HDX audio interface.
4. The Loop Sync Master indicator in 'HDX' view of the Control Panel application lights up to indicate the Galaxy 32 Synergy Core is the master unit. Galaxy 32 Synergy Core as the Master HDX device with secondary Galaxy 32 Synergy Core slaved to it In this scenario, the Galaxy 32 Synergy Core is your master HDX audio interface and a secondary Galaxy 32 Synergy Core is slaved to its Loop Sync signal. 1. Connect both units to the HDX cards and to a computer over Thunderbolt™. 2.
(labeled WC IN) on the Slave Galaxy 32 Synergy Core's rear panel using a standard BNC cable. 4. Open the Control Panel application for the Master Galaxy 32 Synergy Core and select 'HDX/INT' from the Clock Source drop-down menu: 5. Open the Control Panel application for the Slave Galaxy 32 Synergy Core and select 'HDX/LS' from the Clock Source drop-down menu: 6. Open Pro Tools and enter the Hardware Setup window. 7.
● Select 'Internal' for each of the 'HD I/O' devices until the Loop Sync Master indicator in 'HDX' view of the Control Panel application for the Master Galaxy 32 Synergy Core unit lights up. 8. The Loop Sync Master indicator in 'HDX' view of the Control Panel application for the Slave Galaxy 32 Synergy Core is not lit. 9. The sample rates of both units match.
GETTING STARTED WITH DANTE® The audio networking choice of nearly all professional audio manufacturers, Dante™ audio networking uses standard IP networks to transmit high-quality, uncompressed audio with minimal latency. To get started with Dante®: 1. Download and install the Dante Controller Windows/Mac application from Audinate. 2. Connect the Galaxy 32 Synergy Core to your computer and/or network hub with a standard Cat5 or Cat6 ethernet cable. 3. Launch Dante Controller.
5. In this window, set the network session sample rate so that the Galaxy 32 Synergy Core and all devices in the network are set to the same sample rate. Click the 'Reboot' button for each device after changing the sample rate. Note that the network session sample rate can be different from the device or DAW sample rate. However, this will change the number of audio channels available between networked devices. 6.
To slave the Galaxy 32 Synergy Core to the network clock, remove the checkmarks in the 'Clock Status' tab. Open the Galaxy 32 Synergy Core Control Panel application and choose 'Dante' from the Clock Source drop-down menu. 6. Use the Dante® Controller application's routing matrix in combination with the Galaxy 32 Synergy Core Control Panel application to route audio between the devices in your network.
● 2018 Mac mini or later ● 2017 iMac Pro or later These machines have dual Thunderbolt™ 3 busses and support up to 12 devices per chain. 2. Each device must be powered on for subsequent devices to operate. 3. If a USB or DisplayPort device is plugged directly into the Type-C connector downstream from any device, the Thunderbolt™ daisy chain is terminated at that point. 4. As Thunderbolt™ bandwidth is shared between daisy chained devices, the available bandwidth for each device inevitably decreases.
CUSTOMER SUPPORT INFORMATION Antelope Audio Customer Support can be reached by the following means: Online Visit support.antelopeaudio.com Phone We are there for you around the clock, 21 hours/day, Monday to Friday. North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST) International +44 19 2593 3423 06:00 a.m. – 03:00 a.m. (GMT) Pour le Support francophone: +44 20 3389 8108 09:00 a.m. - 17:30 p.m.
• The Knowledge Base in our Customer Support section is an often-overlooked source of troubleshooting information, answers to commonly asked questions and Antelope know-how.
MY ANTELOPE AUDIO PRODUCT ISN’T WORKING. WHAT SHOULD I DO? If you cannot find a solution on your own, please get in touch with us so we check if you are having a hardware-related issue. If this is the case, we will guide you through the repair process. If the product should be returned, an RMA number will be issued so we can begin the procedure. What's an RMA number? Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or repair procedure.
Please remove any labels or old shipment markings it may have and ensure you add your shipping address inside the box in case the original shipment label becomes illegible during transportation. The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges. We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package should be insured for its real value, marked as fragile and a tracking number should be provided.
LIMITED WARRANTY POLICY This is a non-transferable voluntary Limited Product Warranty provided to end-customers who have purchased Antelope Audio-branded hardware product (hereinafter referred to as “Product”) from an authorized Antelope Audio re-seller.
Antelope Audio warrants products sold as “B-stock, Factory Refurbished or Open Box” to be free from defects in materials (unless otherwise stated in product description) and workmanship. Only products purchased from an authorized dealer or directly from Antelope Audio are covered by this Warranty. The Limited Factory Refurbished (B-stock) Warranty is valid for the period of 6 (six) months, commencing on the date of purchase of Product, if local regulations do not require otherwise.
These warranty obligations are conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Antelope Audio, with the original sales receipt attached. You will be required to pay shipping and handling charges for returning the product. You may be required to pay any other applicable tariffs, duties, taxes, or other fees with regard to returning the products.
of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re-seller of Antelope Audio; (iii)Product sold “as is” or “with all faults”, to the extend permitted by local law. This warranty is not valid in case any manufacturer label(s), serial numbers, date stamp(s) or warranty sticker(s) has been altered or removed from the Product.
addressed directly to Antelope Audio. Our customer service contact information can be found on the web or in the documentation included with your Product. Returning Your Product In the event that you need to return your Antelope Audio products for repair or replacement, Antelope Audio will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from Antelope Audio.
received at an unauthorized location may be refused and returned to the sender at the sender’s expense. Products Lost or Damaged During Transit The original packaging material should be used to pack the product for return; if the original packaging is not available, you should use such materials that provide the same or greater protection to the product. All packages that arrive with any external damage or appear inadequately packed will be refused and returned to the sender at the sender’s expense.
SAFETY NOTES To reduce the risk of electrical shocks, fire, and related hazards: ● Do not remove screws, cover, or cabinet. There are no user serviceable parts inside. Refer servicing to qualified service personnel. ● Do not expose this device to rain, moisture or spillover of liquid of any kind. ● Should any form of liquid or a foreign object enter the device, do not use it. Switch off the device and then unplug it from the power source.
● The device is designed to operate in a temperate environment, with a correct Operating Temperature of 0-50° C, 32-122° F.
TECHNICAL SPECIFICATIONS AD Line Input I/O Channel Count 4 x D-sub 25-pin (Tascam Standard) 32 Channels Input level trim 12 dBu to 22 dBu in steps of 1 dB Dynamic Range 122 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit THD+N (A) Impedance Load -116 dB 11.2 kOhms Input Connection: DA Line Output 4 x DC-coupled D-sub-25pin (Tascam Standard) 32 Channels Output Connection: I/O Channel Count Output level Dynamic Range -inf to 22dBu // 1 dB step 128 dB Supported sample rates 44.
Supported sample rates 44.1 kHz—192 kHz, 24-bit THD+N (A) Impedance Load -115 dB 56 Ohms Digital Interface – Thunderbolt™ Interface Connection: 1 x Thunderbolt 3 Port, I/O I/O Channel Count 64 Channels Supported sample rates 44.1 kHz—192 kHz, 24-bit Control Panel Support Supported Digital Interface - Dante® Interface Connection: 2 x RJ-45 Ports, I/O I/O Channel Count 64 Channels (@44.1/48.0 kHz) Connectivity Primary and Redundant Supported sample rates 44.
Session I/O Support Yes (16x16) Digital Interface - MADI Interface Connection: MADI Mode SMUX Madi Protocol I/O Channel Count 2 x Optical SC Connectors Dual Wire, Optical Supported AES10-2003 64 Channels (@44.1/48.0 kHz) Supported sample rates 44.1 kHz—192 kHz, 24-bit Digital Interface - S/PDIF Interface Connection: SPDIF SRC I/O Channel Count 2 x RCA Connectors Not Supported 2 Channels Supported sample rates 44.
Clocking Technology 4th Generation Acoustically Focused Clocking 64-Bit Jitter Management DDS Word Clock/Loop-Sync Input 1 x Input @ 75 Ohms 3Vpp on BNC Word Clock/Loop-Sync Output 2 x Output @ 75 Ohms 3Vpp on BNC 10M Atomic Reference Input 1 x Input @ 75 Ohms 1Vpp on BNC Clock Stability Clock Aging Clock Calibration <+/-0.02 ppm. < 1 ppm per year <+/-0.001 ppm Supported sample rates 44.1 kHz—192 kHz, 24-bit Display Screens Display Count Display Type Resolution 2 IPS 320x240 Dimensions 1.
