Contents BEFORE YOU BEGIN ............................................................................................................................... 4 System Requirements .........................................................................................................................5 PRODUCT ACTIVATON .......................................................................................................................... 6 Configuring for Windows 10 ...........................................
CUSTOMER SUPPORT INFORMATION ............................................................................................ 49 MY ANTELOPE AUDIO PRODUCT ISN’T WORKING. ..................................................................... 51 LIMITED WARRANTY POLICY ............................................................................................................. 53 SAFETY NOTES ...........................................................................................................................
64 CHANNELS OF ANALOG AUDIO. DANTE, HDX & THUNDERBOLT CONNECTIVITY. ONE DEVICE. Galaxy 64 Synergy Core is a high-end recording system that connects your entire studio within a 2U rack space while providing high-fidelity audio and onboard plugin processing for your most demanding projects.
BEFORE YOU BEGIN Congratulations on your purchase! We would like to turn your attention to the following: Important! Despite the unit's extensive touchscreen functionality, the PC/Mac Control Panel application is the ultimate “mediator” between the Galaxy 64 Synergy Core and your DAW of choice. To take complete advantage of the unit’s capabilities, you are meant to handle tasks like gain adjustments, signal routing, effects processing, mixing, and metering from its intuitive, single-window environment.
System Requirements Mac: • Apple Mac 2012 or newer with Thunderbolt™ port • Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.
PRODUCT ACTIVATON This Galaxy 64 Synergy Core product activation is a mandatory process required to be completed on the first run of the interface. It is needed to validate your product warranty and to gain access to our special software packages and exclusive product offers. To activate your product, please make sure to follow the instructions listed in this document. Bear in mind that internet connection is required for successful product activation. 1.
6. Download and install the Antelope Launcher application for Windows or macOS. 7. Open the Antelope Launcher application and click on the 'Login' button. Enter the email and password you used to login into the Antelope Audio user area and click 'Login'. 8. Click on 'Activate device'. Note: If the Galaxy 64 Synergy Core does not appear in the 'Devices' tab, click on 'Not seeing your device?' and follow the on-screen instructions.
. In the Antelope Management Wizard window, choose 'Activate device or assign features' and click 'Continue'. 10. In the subsequent window, place a checkmark next to 'Register device' and click 'Continue'. 11. Upon successful activation, the final window will read 'Congratulations! You have successfully activated your device.' Click 'Done' and the activation is finished. Please proceed with the 'Setting up' chapter below to configure the Galaxy 64 Synergy Core for use with your Windows or macOS computer.
SETTING UP After online activation is complete, please update the Galaxy 64 Synergy Core to the latest software and firmware versions available. To do this, simply open Antelope Launcher and click the 'Update' button below the 'Bundle Version' drop-down menu. After the update is complete, you can proceed with the instructions for your operating system.
Configuring for Windows 10 Windows 10 needs a few tweaks to get everything up and running: 1. Enter the ‘Sounds’ options window from the Control Panel or right-click the speaker icon in the system tray and choose ‘Open Sound settings’. 2. Make sure the Galaxy 64 Synergy Core is chosen under 'Output' and 'Input'. Next, click 'Device Properties' under 'Output'. Then, click 'Additional Device Properties'. 3. Enter the ‘Supported Formats’ tab and place checkmarks next to all the available sample rates: 4.
Tips • If you are experiencing interruptions or failure when using your DAW and trying to playback audio from your OS at the same time, make sure that the device sample rate matches the one of your DAW session. • You can disable the device and enable it again from the ‘Playback’ tab to refresh the driver. This will be similar to disconnecting and re-connecting your device, which makes Windows reset the playback configuration of the applications you are using.
Configuring for macOS Mojave 10.14 (or later) The new security settings introduced in macOS Mojave 10.14 and later releases may result in no input signal reaching your DAW, despite having everything set up correctly. These steps apply when you are using the Galaxy 64 Synergy Core in a DAW for the first time: 1. Launch your DAW and choose Galaxy 64 Synergy Core as the input device. 2. Click 'OK' and your DAW should function normally.
THUNDERBOLT™ 3 FUNCTIONALITY The Galaxy 64 Synergy Core's dual Thunderbolt™ 3 ports enable the following functionality: Daisy Chaining Thunderbolt™ 3 can “daisy chain” devices”. Daisy chaining means that one device can plug into the end of a chain of devices, one after the other. A basic example would be connecting the Galaxy 64 Synergy Core to an external hard drive with two Thunderbolt™ 3 ports.
Backwards Compatibility Thunderbolt™ 3 is backwards-compatible with legacy Thunderbolt™ 2 and Thunderbolt™ 1 connections through the use of a third-party TB 3 to Legacy TB adapter and corresponding cables. Given all the technical variables involved, we cannot provide singular instructions for legacy compatibility in this manual. Please get in touch with Customer Support if you need help setting up. Remote Control It is possible to connect the Galaxy 64 Synergy Core to two computers.
ANTELOPE LAUNCHER The Antelope Launcher is a streamlined hub for managing and troubleshooting your Antelope Audio products. The application is organized into the following tabs: ‘Devices’ Tab All Antelope Audio devices currently connected to your computer are listed in this section. In this example, we have connected the Orion 32+ | Gen 3. However, the application functionality is identical for each Antelope device.
• Control Panel version • USB/Thunderbolt ™ driver version • Software Bundle version Click the information window to close it. Start Control Panel Click to start the device’s Control Panel application. You can also click the device’s picture. Place a check mark next to ‘Autorun’ to have the Control Panel for a specific device launch automatically when you start Antelope Launcher. Can't see your device? If a device is missing from the list, the most common reason is driver conflict.
'Plug-ins’ Tab This section lets you install, update, and uninstall Antelope Audio software such as native mic emulations and AFX2DAW. By default, the Bundle Version drop-down menus show the most recent software bundle available for each product. Clicking the menu shows the currently installed software bundle version and lets you roll-back to an older build.
'System’ Tab Here, you can do the following: • Update or roll-back the Manager Server, USB and Thunderbolt™ Driver versions. Choose your desired Bundle Version from the drop-down menu, click the check mark, then click the ‘Update’ button. • Restart the Manager Server and enable/disable remote connections from other computers on your network. • Install the Antelope Audio Thunderbolt™ driver. Choose a Bundle Version from the drop-down menu, click the check mark, then click the ‘Update’ button.
Click and enter your Antelope Audio username and password, then click ‘Login’. If you don't have an Antelope Audio account, click ‘Register’ and follow the on-screen instructions. Settings button Click to open the Settings window. Here, you can do the following: • Click ‘View Logs’ to view, save, and send activity logs to Antelope Audio Customer Support.
- Control Panel - Effects - Thunderbolt™ driver Make your selection(s) in the drop-down menu(s) and click 'OK'. • Click ‘Network’ to view network status and logs.
FRONT PANEL EXPLAINED The Galaxy 64 Synergy Core front panel is dedicated to the following items (left to right): 1. Atomic Clock Indicator. Lights up when the unit is synchronized to an Antelope Audio 10M/10MX atomic master clock. 2. Touchscreen. Provides convenient access to the Main Menu, metering options and preset recall. The touchscreen is explained in-depth in the "Touchscreen Functionality" chapter. 3. On/Standby Button. Lights up when the unit is powered on. Press once to power up.
Four primary HDX ports carrying 32 audio channels each (128 in total). DigiLink Mini cables are not included with the Galaxy 64 Synergy Core. HDX Specs: Interface Connection: 4 x HDX Ports, I/O I/O Channel Count 128 Channels (32 Per Port) Primary/Secondary ports 4 Primary Supported sample rates 44.
Word Clock Input 1 x Input @ 75 Ohms 3Vpp on BNC 10M Atomic Reference Input 1 x Input @ 75 Ohms 1Vpp on BNC Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM Loop Sync I/O Loop Sync input and output on BNC connectors for synchronizing Pro Tools systems.
Word Clock Output 6 x Output @ 75 Ohms 3Vpp on BNC Dante® Connections Primary and Secondary Dante® connections on RJ 45 (Ethernet) ports. Please note that the number of input and output audio channels is sample rate-dependent. The Secondary Dante® port is mirrored to the primary one and acts as a redundant port. it does not provide an independent channel count.
S/PDIF I/O (left) on RCA connectors. AES I/O (right) on XLR connectors. S/PDIF Specs: Interface Connection: 2 x RCA Connectors SPDIF SRC Supported I/O Channel Count 2 channels Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM AES/EBU Specs: Interface Connection: 2 x XLR Connectors AES Mode AES/EBU I/O Channel Count 2 channels Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM MADI Connections MADI I/O carrying digital audio over fiber optic cables with SC-Plugs on both ends.
16 Channels @176.0/192.0 kHz Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM Thunderbolt™ 3 Computer Connections 2x Thunderbolt™ 3 Type-C ports for PC/Mac connection and daisy-chaining units. The left port also enables USB connection to a secondary computer for remote control purposes.
L/R studio speaker outputs on 1/4-inch TRS connectors. Note that these mastering-grade monitor outputs boast the greatest dynamic range in the system. Monitor Output Specs: Output Connection: Chanel Count 2 x 1/4” 6.35 mm Jack (3 pin) 2 Mono Channels Output level -inf to 24dBu // 1 dB step Dynamic Range 130 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -115 dB Impedance Load 11.
Dynamic Range 128 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -115 dB Impedance Load 11.2 kOhms TASCAM’s DB-25 Pinout Standard: Line Inputs 64 line audio inputs on 8x DC-coupled DB25 connectors (TASCAM pin-compatible).
Dynamic Range 121 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -112 dB Impedance Load 11.2 kOhms TASCAM’s DB-25 Pinout Standard: TOUCHSCREEN FUNCTIONALITY The touchscreen works with single finger taps. Other traditional gestures, such as pinchto-zoom, multi-touch and so on are not used. By default, the screen shows up to 32 peak meters for each channel of the chosen audio source. Tap anywhere to change the audio source for the meters.
• • • Brightness - drag the slider to adjust screen brightness. Scr Save Style - choose the screensaver type. Scr Save Time - choose how long it takes before the screensaver appears. We recommend the shortest setting you are comfortable with. 'LOCK' Indicator Indicates when the device is 'locked' to your computer. Clock Source Next to the LOCK indicator, a drop-down menu to choose clock source is available with the following options: • • • • • • • Internal - internal clock.
CONTROL PANEL APPLICATION Introduction Welcome to the Galaxy 64 Synergy Core Control Panel application! More than just an alternative to the touchscreen controls, it provides intuitive and comprehensive access to each aspect of the unit's functionality. This includes settings, signal routing, audio mixing, Synergy Core effects, metering, and presets. We encourage you to get comfortable with the software and make the most of your investment.
Note: These examples do not convey the "correct" or "only" way of accomplishing the following tasks. They merely illustrate some fundamental logic and offer solutions to the initial stumbling blocks most often encountered by novice users. Monitor incoming audio via headphones Say you want to monitor incoming audio from Line inputs 1 and 2 via headphones connected to the Headphone output. Open the Control Panel and enter the ‘Routing tab’.
Mouse & Keyboard Shortcuts The following features are accessible via mouse & keyboard shortcuts in the Control Panel: • Return to default value (all knobs and faders): double-click the knob or fader. • Change text labels and manually enter gain values: double-click the text label / gain value. • Adjust parameter values in smaller increments (all knobs and faders): Hold Ctrl (Windows) / Command (macOS) and drag.
• • MADI (2x, 4x) HDX External Sync Indicator Lights up when the Galaxy 64 Synergy Core is locked to an external clock source. Sample Rate Drop-down menu to choose the device sample rate. Make sure your device sample rate matches your DAW and operating system sample rates. Settings button Click to open the Settings Window. The following options are available: MONITOR TRIM Choose a signal trim value (in dBu) for the monitor output. LINE IN TRIM Choose a signal trim value (in dBu) for the line inputs.
OSCILLATOR 1 - MUTE Mute the output of test oscillator 1. OSCILLATOR 1 Choose the frequency of test oscillator 1. OSCILLATOR 2 Choose the frequency of test oscillator 2. OSCILLATOR 2 - MUTE Mute the output of test oscillator 2. TB LATENCY MODE Choose the Thunderbolt™ latency mode. Experiment with the different modes if you experience audio interruptions and glitching. BRIGHTNESS SLIDER Click and drag to adjust the Galaxy 64 Synergy Core touchscreen brightness.
'S/PDIF & AES' Tab This view contains controls for two S/PDIF and two AES/EBU audio channels. The controls are identical and feature the following functionality: • • • Link button - Links adjacent S/PDIF or AES/EBU channels. Adjustments made to one channel will be reflected by its neighboring channel. Gain knob - click and drag to adjust signal gain. Gain meter - provides volume metering.
The Save Session and Load Session windows let you choose the exact Control Panel components you want to save in or load from the Session file. Simply click and place checkmarks next to the components you want to save or load. 'INFO' Tab The info tab contains: • • • • Shortcuts to YouTube videos covering the Control Panel, routing, and Synergy Core FX functionality. Firmware, hardware and software information.
'ROUTING' Tab This tab contains the Routing Matrix for analog and digital audio routing. The Routing Matrix is row-based. Each row has its own unique color and represents a specific audio input or output with its maximum number of channels. The Routing Matrix is split in two main sections: Input (Source) and Output (Destination). Route audio between them by dragging and dropping the colored number blocks.
Routing Matrix - Terminology Here are the individual rows inside the Routing Matrix explained: 'INPUT' SECTION LINE IN 1-32, 33-64 These rows represent the 64 line inputs. COMP PLAY 1-32, 33-64 These rows represent DAW 'Outputs 1 - 64'. This is where you receive audio from your DAW. Create a new track in your DAW and assign the output with matching number - e.g. DAW 'Output 1' = 'COMP PLAY' 1. These rows also represent all computer audio, such as media playback, YouTube, etc.
HP This row represents 2-channel headphone output audio. MONITOR This row represents 2-channel monitor output audio. COMP REC 1-32, 33-64 This row represents DAW Inputs 1 – 64. This is where you send audio to your DAW for recording. To record from a ‘COMP REC’ output, route audio to it from the ‘Routing’ tab. Create a new track in your DAW and assign the input with the matching number - e.g. 'COMP REC' 1 = DAW 'Input 1'.
Note the colored slider immediately below the Master fader. Click and drag left and right to scroll horizontally between mixer channels 1 - 32. Limitations • There is no grouping/bus/sub-mixing functionality, but the four full-fledged mixers give plenty of space to set up sub-mixes alongside your main mix. • Due to technical reasons, we cannot offer volume automation inside the mixers at this time. Synergy Core FX automation is possible in your DAW with AFX2DAW.
Drop-down menu to choose the external clock input providing loop sync for Pro Tools. The options are Word Clock In or Atomic Clock In. Loop sync enable Click to toggle loop sync on or off. Loop sync master Click to assign the Galaxy 64 Synergy Core as the primary loop sync source. Loop sync out Drop-down menu for choosing which word clock output the loop sync signal is routed to. 'AFX' Tab The 'AFX' tab is contained in a floating window.
• Click the ‘ADD NEW EFFECT’ drop-down menu to choose and add effects. Their instances will appear in the FX Rack to the right. The list on the left lets you drag to re-order. • Use the ‘SAVE’ and ‘LOAD’ buttons to store FX chains. • Use the ‘BP ALL’ and ‘DEL ALL’ buttons to bypass or delete all FX on the current channel. • Individual ‘BP’ (bypass) buttons are available next to each effect in the list to the left.
This tab lets you adjust signal trim for the monitor outputs, the line inputs and the line outputs. By default, signal trim is set to 22dbu. Use the Manual/All switches to adjust signal trim for individual audio channels or globally. Click the 'Reset' buttons to return all trim values to default.
'METERS' Tab This tab lets you monitor signal levels for all audio inputs and outputs of the Galaxy 64 Synergy Core. Click the drop-down menu to select an input or output.
GETTING STARTED WITH DANTE® The audio networking choice of nearly all professional audio manufacturers, Dante™ audio networking uses standard IP networks to transmit high-quality, uncompressed audio with minimal latency. To get started with Dante®: 1. Download and install the Dante Controller Windows/Mac application from Audinate. 2. Connect the Galaxy 64 Synergy Core to your computer or network hub with a standard Cat5 or Cat6 ethernet cable. 3. Launch Dante Controller.
4. Click 'Device' and choose 'Device View'. Choose the Galaxy 64 Synergy Core from the drop-down menu and head to the 'Device Config' tab: 5. Make sure the sample rate matches that of the device and your DAW project. Feel free to close the window. 6.
Antelope Audio Galaxy 64 Synergy Core User Manual 48
CUSTOMER SUPPORT INFORMATION Antelope Audio Customer Support can be reached by the following means: Online Visit support.antelopeaudio.com Phone We are there for you around the clock, 21 hours/day, Monday to Friday. North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST) International +44 19 2593 3423 06:00 a.m. – 03:00 a.m. (GMT) Pour le Support francophone: +44 20 3389 8108 09:00 a.m. - 17:30 p.m.
• The Knowledge Base in our Customer Support section is an often-overlooked source of troubleshooting information, answers to commonly asked questions and Antelope know-how.
MY ANTELOPE AUDIO PRODUCT ISN’T WORKING. WHAT SHOULD I DO? If you cannot find a solution on your own, please get in touch with us so we check if you are having a hardware-related issue. If this is the case, we will guide you through the repair process. If the product should be returned, an RMA number will be issued so we can begin the procedure. What's an RMA number? Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or repair procedure.
Please remove any labels or old shipment markings it may have and ensure you add your shipping address inside the box in case the original shipment label becomes illegible during transportation. The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges. We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package should be insured for its real value, marked as fragile and a tracking number should be provided.
LIMITED WARRANTY POLICY This is a non-transferable voluntary Limited Product Warranty provided to end-customers who have purchased Antelope Audio-branded hardware product (hereinafter referred to as “Product”) from an authorized Antelope Audio re-seller.
Antelope Audio warrants products sold as “B-stock, Factory Refurbished or Open Box” to be free from defects in materials (unless otherwise stated in product description) and workmanship. Only products purchased from an authorized dealer or directly from Antelope Audio are covered by this Warranty. The Limited Factory Refurbished (B-stock) Warranty is valid for the period of 6 (six) months, commencing on the date of purchase of Product, if local regulations do not require otherwise.
These warranty obligations are conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Antelope Audio, with the original sales receipt attached. You will be required to pay shipping and handling charges for returning the product. You may be required to pay any other applicable tariffs, duties, taxes, or other fees with regard to returning the products.
of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re-seller of Antelope Audio; (iii)Product sold “as is” or “with all faults”, to the extend permitted by local law. This warranty is not valid in case any manufacturer label(s), serial numbers, date stamp(s) or warranty sticker(s) has been altered or removed from the Product.
addressed directly to Antelope Audio. Our customer service contact information can be found on the web or in the documentation included with your Product. Returning Your Product In the event that you need to return your Antelope Audio products for repair or replacement, Antelope Audio will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from Antelope Audio.
received at an unauthorized location may be refused and returned to the sender at the sender’s expense. Products Lost or Damaged During Transit The original packaging material should be used to pack the product for return; if the original packaging is not available, you should use such materials that provide the same or greater protection to the product. All packages that arrive with any external damage or appear inadequately packed will be refused and returned to the sender at the sender’s expense.
SAFETY NOTES To reduce the risk of electrical shocks, fire, and related hazards: • Do not remove screws, cover, or cabinet. There are no user serviceable parts inside. Refer servicing to qualified service personnel. • Do not expose this device to rain, moisture or spillover of liquid of any kind. • Should any form of liquid or a foreign object enter the device, do not use it. Switch off the device and then unplug it from the power source.
• This unit is connected via its power cord to the mains safety earth. • Never operate the unit without this earth connection. • DC power supply cable should be routed so that it is not likely to be walked on or squeezed by items placed upon or against it. • To completely turn off the device, unplug the power cable first from the outlet and then from the rear panel of the unit.
TECHNICAL SPECIFICATIONS AD Line Input: Input Connection: 8 x D-sub 25-pin (Tascam Standard) I/O Channel Count 64 Mono Channels Input level trim 14 dBu to 22 dBu in steps of 1 dB Dynamic Range 121 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -112 dB Impedance Load 11.2 kOhms DA Line Output: Output Connection: 8 x D-sub 25-pin (Tascam Standard) I/O Channel Count 64 Channels Output level -inf to 22dBu // 1 dB step Dynamic Range 128 dB Supported sample rates 44.
Impedance Load 11.2 kOhms DA Monitor output: Output Connection: 2 x 1/4” 6.35 mm Jack (3 pin) Chanel Count 2 Mono Channels Output level -inf to 22dBu // 1 dB step Dynamic Range 130 dB Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM THD+N (A) -115 dB Impedance Load 11.
Digital Interface - Dante: Interface Connection: 2 x RJ-45 Ports, I/O 64 Channels @44.1/48.0 kHz I/O Channel Count 32 Channels @88.2/96.0 kHz 16 Channels @176.0/192.0 kHz 1x Primary Port Connectivity Supported sample rates 1x Secondary Port (For redundancy only) 44.1 kHz—192 kHz, 24-bit PCM Digital Interface - HDX: Interface Connection: 4 x HDX Ports, I/O I/O Channel Count 128 Channels (32 Per Port) Primary/Secondary ports 4 Primary Supported sample rates 44.
Digital Interface - MADI: Interface Connection: 2 x Optical SC Connectors MADI Mode Dual Wire, Optical SMUX Supported MADI Protocol AES10-2003 I/O Channel Count 64 Channels @44.1/48.0 kHz Supported sample rates 44.1 kHz—192 kHz, 24-bit PCM Digital Interface - S/PDIF: Interface Connection: 2 x RCA Connectors SPDIF SRC Supported I/O Channel Count 2 channels Supported sample rates 44.
Clocking System: 4th Generation Acoustically Focused Clocking Technology Clocking 64-Bit Jitter Management DDS Word Clock Input Word Clock Output Loop-Sync Input Loop-Sync Output 1 x Input @ 75 Ohms 3Vpp on BNC 6 x Output @ 75 Ohms 3Vpp on BNC 1 x Input @ 75 Ohms 3Vpp on BNC 1 x Output @ 75 Ohms 3Vpp on BNC 10M Atomic Reference 1 x Input @ 75 Ohms 1Vpp Input on BNC Clock Stability <+/-0.02 ppm. Clock Aging < 1 ppm per year Clock Calibration <+/-0.001 ppm Supported sample rates 44.