Instructions
Table Of Contents
- Anybus® Communicator™ - PROFIBUS to Modbus RTU/Serial
- Table of Contents
- 1. Preface
- 2. Safety
- 3. Preparation
- 4. About Anybus Communicator
- 5. Installation
- 6. Configuration Quick Guide
- 7. Communicator Configuration
- 7.1. Connect the Communicator
- 7.2. Access the Built-In Web Interface From HMS IPconfig
- 7.3. Access the Built-In Web Interface From a Web Browser
- 7.4. Communicator Built-In Web Interface Overview
- 7.5. General Subnetwork Settings
- 7.6. About Transaction Templates
- 7.7. Build Transaction Template
- 7.8. Nodes and Transactions
- 7.9. High Level Network Settings
- 7.10. I/O Data Map
- 7.11. Apply Configuration
- 7.12. To Use an Existing Configuration
- 7.13. To Use an Communicator Classic Configuration
- 8. PLC Configuration
- 9. Verify Operation
- 10. Use Cases
- 11. Maintenance
- 12. Troubleshooting
- 13. Technical Data
- 14. Reference Guides
12.4. Support
12.4.1. Support Package
Figure 117. Support page
Before you create a cket for technical support, generate a support package.
The support package contains informaon about what has occurred and will help the Anybus technical support
team resolve the support case as quickly and eciently as possible.
Support Package Content
The informaon in the support package are available to open and read, the les are not locked or encrypted.
Generate Support Package
• On the Support page, click Generate.
A zip le with the support les is downloaded to your PC.
Create a Support Ticket
1. On the Support page, click Anybus support website.
You are redirected to the Anybus support website.
2. On the Anybus support website, create a support cket and upload the support package.
Support Anybus
®
Communicator
™
- PROFIBUS to Modbus RTU/Serial
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