User's Manual

Technical Information
Operating Range:
15 to 40 °C (59 to 104 °F)
Storage and Transport:
-25 to 45 °C (-4 to 113 °F)
Temperature Accuracy:
± 0.5 °C (± 1°F)
Resolution:
0.1 °C (0.2 °F)
Normal Scan Time:
20 seconds
Device Dimensions:
25 x 17 x 0.85 inches
Device Weight:
6 lbs (2.7 kg)
Maximum User Weight:
375 lbs (170 kg)
Service life:
2 years of normal, daily use
Cellular Modem:
1xRTT CDMA radio, 800/1900 MHz,
24 dB maximum transmit power
Battery:
Rechargeable lithium ion battery,
3.4 to 4.2 V, 1800 mAh,
2 to 4 months of daily use.
Battery Charger:
Medical Power Supply; 100-240 V A/C, 50-60
Hz input; 5 V D/C max 1.2 A output,
Mfg. P/N: GlobTek GTM41076-0605.
Product Certifications:
IEC 60601-1 3
rd
ed., IEC 60601-1-2 EMC for
residential environment,
IEC 60601-1-6, IEC 60601-1-11
Patents:
US and Foreign patents Pending
Safety Symbols
Do not use the product if the packaging is
damaged.
See the operating instructions.
This product is rated IP21. It is protected
against inserted fingers and dripping water.
The mat is a Type B applied part.
This product contains electronics. Do not
dispose of in municipal waste facilities.
This product is for prescription use only.
Troubleshooting
If the instructions in this table do not resolve the issue or if you
experience any malfunction or injury, please call Podimetrics technical
support at 1-888-498-6489.
Problem
Meaning
Action
“Low battery”
light turns on.
The battery is
low.
Plug in the charging cable to
charge the mat battery
overnight.
“No cell signal”
light turns on
The mat does
not have enough
cellular signal in
its location.
Move the mat to an area with
better cellular coverage such
as closer to a window or
upstairs.
“Scan error”
light turns on
Your feet may
have moved or
were on the
edge of the
sensors during
the scan.
Make sure both feet are fully
inside the sensing zone and
stand still until the full scan is
completed.
The mat doesn’t
start scanning
when you stand
on it.
The mat may be
busy
- or -
The mat may be
off
- or -
The battery may
be empty
If the transmitting light is on,
wait until it turns off before
trying to take a scan.
If there are no lights on, try
pressing the volume UP
button. If the mat doesn’t
make a sound, press the
power button to turn the mat
on.
If the mat still doesn’t turn on,
you may need to charge the
battery.
The mat does
not make any
sounds.
The volume may
not be turned
on.
Turn on the volume by
pressing the volume UP
button on the bottom of the
mat.
11
12
LBL-0003 rev 3
Updated Oct 9, 2014
Sole Defender User Manual
Podimetrics, Inc.