User's Manual

MHPTV TX User Manual
MHPTV-USR-DOC-V3.0, 10/18/2019 Page 3 of 148
PLEASE READ THIS MANUAL IN ITS ENTIRETY BEFORE ATTEMPTING TO
OPERATE THE EQUIPMENT. CONTACT ANYWAVE WITH ANY QUESTIONS
OR CONCERNS YOU MAY HAVE.
Unpacking
Carefully unpack the equipment and perform a visual inspection to determine if any
apparent damage has occurred during shipment. Please notify the delivery carrier and
Anywave immediately if shipment damage has occurred. Retain all original shipping
materials.
Please locate and reference the Packing Check List to verify you have received all
components of your system. Retain the Packing Check List for future reference.
Also, please identify and remove all packing materials and supports (foam pads, etc.)
prior to the initial turn-on of the equipment.
Returns and Exchanges
Written approval and a Return Material Authorization number (RMA) are required
from Anywave for all equipment returns. Please direct all return inquiries to the
Anywave Service Department at support_us@anywavecom.com, providing the Sales
Order number and Serial Number(s) of the equipment. Complete details regarding the
nature and circumstances of your return must be included in your RMA request. Proper
handling and return shipping instructions will be provided with an approved RMA
number.
Technical Support
Technical support and troubleshooting assistance for Anywave Transmitters are
available through the Anywave Technical Support Department during normal business
hours (9:00 AM - 5:00 PM Central Time) at (847) 415-2258 (option 2). After hour
Emergency Support is available at (847) 415-2258 (option 3). Email questions anytime
to support_us@anywavecom.com and a Technical Support Engineer will respond as
soon as possible.
Anywave Communication Technologies Inc.
300 Knightsbridge Parkway, Suite 150, Lincolnshire, IL 60069
Tel: (847) 415-2258
Fax: (847) 415-2112
http://www.anywavecom.net/