User Guide
44 Page
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Unit does not ignite
when water goes
through the unit.
{ Is the power on the water heater?
{ Is the gas on?
{ Is the flow rate over 0.5 GPM (1.9 L/min)? (p. 37)
{ Is the filter on cold water inlet clean? (p. 41)
{ Check for reverse connection and cross connection. (p. 22)
{ If you use the remote controller and/or temperature controller, is
the power button turned on? (p. 37 and 38)
{ Check if the inlet temperature is too high.
The fan motor is
still spinning after
operation has stopped.
{ This is normal. After operation has stopped, the fan motor keeps
running from 15 to 70 seconds in order to re-ignite quickly, as well
as purge all the exhaust gas out of the flue.
Abnormal sounds from
the water heater.
{ Is the correct gas type of a water heater installed? (p. 6)
{ Are the DIPswitch settings for your altitude set correctly? (p. 28)
{ Check the flame quality. (p 41)
{ Is the intake or exhaust vent blocked? (p. 10)
{ Is the vent length and diameter correct? (p. 11 to 16)
{ Is the manifold pressure set correctly? (p. 4)
Unit sounds abnormal
while in operation
{ Contact the manufacturer at 1-877-737-2840.
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Controller does not
display anything when
the power button is
turned on.
{ Make sure the water heater is supplied with power.
{ Make sure the connection to the water heater is correct. (p. 26 and
27)
NOTICE:
When the water heater has not operated for five minutes or more,
the display of the controllers turns off to conserve energy.
An ERROR code is
displayed.
{ Please see p. 45 to 47.
When the remote
controller is turned
ON, STAND BY LED
is lit.
Troubleshoong
Owner's Guide