Install Instructions

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PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
CONDENSATION
Filling the new water heater for the fi rst
time
Moisture from the products of
combustion
Water dripping from blower assembly
Undersized water heater
1.
2.
3.
4.
Normal operation: the condensation
should disappear after heater warms up
Normal operation: the condensation
should disappear in time
Install condensate hose to drain port on
the rubber coupling
Install adequate heater
1.
2.
3.
4.
COMBUSTION ODORS
Air inlets blocked
Insuffi cient air
Flue clogged
Heater installed in a confi ned area
House too tight
1.
2.
3.
4.
5.
Unblock inlet air openins
Provide fresh air ventilation to the water
heater
Clean, locate source and correct
Provide fresh air ventilation to the water
heater
Provide fresh air ventilation to the water
heater
1.
2.
3.
4.
5.
SMOKING AND CARBON
FORMATION
Air inlets blocked
Insuffi cient air
Low gas pressure
Orifi ce too large
Flue clogged
Defective gas control valve/thermostat
Heater installed in a confi ned area
1.
2.
3.
4.
5.
6.
7.
Unblock inlet air openings
Provide ventilation to water heater.
Check fl ue way, fl ue baffl e and burner
Check with gas utility company
Replace with correct orifi ce (see rating
plate)
Clean, locate source and correct
Replace gas control valve/thermostat
Provide fresh air ventilation
1.
2.
3.
4.
5.
6.
7.
UNABLE TO LIGHT
THE BURNER
Air in gas line
Pressure switch
Blocked exhaust
Wire connection
Defective gas control valve/thermostat
1.
2.
3.
4.
5.
Purge the air from gas line
Check the pressure switch, make sure
the pressure switch hose is not kinked
Check vent pipe for blockage
Check wire connections
Replace the gas control valve/
thermostat
1.
2.
3.
4.
5.
SIZZLING, RUMBLING
NOISE
Scale and sediment
Condensation dripping on burner
1.
2.
Drain/flush-provide water treatment if
needed
Refer to “Condensate” section
1.
2.
WATER LEAKAGE
Condensation
Dripping Temperature & Pressure Relief
Valve
Drain valve dripping/leaking
Tank Leak
1.
2.
3.
4.
Refer to “Condensate” section
Refer to “Temperature & Pressure Relief
Valve” section
Back fl ush to clean- out sediment, replace
if necessary.
Check “Leakage Checkpoints”
1.
2.
3.
4.
BLOWER WILL
NOT START
No power to unit
Thermostat set too low
Defective air pressure switch
Defective blower
Disconnected or loose wire
Control locked out
1.
2.
3.
4.
5.
6.
Plug in power cord, check fuses and/or
supply voltage
Turn temperature knob to higher setting
Replace air pressure switch
Replace blower
Repair and reconnect wires
Refer to “Resetting The Heater Control”
– determine cause of lockout
1.
2.
3.
4.
5.
6.