SMART All-in-One User Manual A2072PWH/A2272PWH/A2472PWH www.aoc.com 1 ©2013 AOC. All Rights Reserved.
TABLE OF CONTENT SAFETY ������������������������������������������������������������������������������������������������������������������������������������4 National Conventions ��������������������������������������������������������������������������������������������������������������������4 Power ������������������������������������������������������������������������������������������������������������������������������������������������5 Installation ��������������������������������������������������
Monitor Driver ���������������������������������������������������������������������������������������������������������������������������� 30 Windows 8 ����������������������������������������������������������������������������������������������������������������������������� 30 Windows 7 ����������������������������������������������������������������������������������������������������������������������������� 35 Windows Vista �����������������������������������������������������������������������������
SAFETY NATIONAL CONVENTIONS The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your monitor..
POWER The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
INSTALLATION Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
CLEANING Clean the cabinet regularly with cloth.You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product.
OTHER If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
SETUP CONTENTS OF THE BOX 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. LCD Monitor CD Manual Power Cord Power Adapter D-SUB Cable Audio Cable USB Cable (upstream) HDMI Cable USB Keyboard USB Mouse • Not all signal cables (D-SUB, Audio, USB , HDMI cables) and Keyboard , Mouse will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
CONNECTING THE MONITOR Cable connections at the back of monitor: 9 10 11 12 8 7 6 5 1. 2. 3. 4. 5. 6. 1 2 3 4 Power Input SD Card Slot (SD/SDHC/SDXC/ MMC/MS/MS-Pro) D-SUB Signal Input HDMI Signal Input RJ45 (10/100Mbps) USB Port 7. USB Port 8. USB Port (Micro USB) 9. 10. 11. 12. USB Port Audio In Earphone Out Kensington Lock To protect equipment, always turn off the PC and monitor before connecting. 1. Connect the power cable to the AC port on the back of the monitor. 2.
CONNECTING USB KEYBOARD & MOUSE To use this monitor for Android system, you need to connect USB keyboard/mouse to the USB port at the back of monitor: To use this monitor as a normal monitor for D-SUB and HDMI input controlled by the same USB keyboard/mouse connected to the USB port at the back of monitor, you need to connect a B-type USB cable from this monitor to your PC.
ADJUSTING SETTING OPTIMAL RESOLUTION Windows Vista 1. Click START. 2. Click CONTROL PANEL. 3. Click Appearance and Personalization. 4. Click Personalization.
5. Click Display Settings. 6. Set the resolution SLIDE-BAR to 1600x900(A2072PWH);1920 x1080(A2272PWH/ A2472PWH). Windows 8 1. Right click and click All apps at the bottom-right of the screen. 2. Set the “View by” to “Category”.
3. Click Appearance and Personalization. 4. Click DISPLAY. 5. Set the resolution SLIDE-BAR to 1600x900(A2072PWH);1920 x1080(A2272PWH/ A2472PWH). Windows ME/2000 1. 2. 3. 4. 5. 6. Click START. Click SETTINGS. Click CONTROL PANEL. Double click DISPLAY. Click SETTINGS. Set the resolution SLIDE-BAR to 1600x900(A2072PWH);1920 x1080(A2272PWH/ A2472PWH).
OPERATING INSTRUCTIONS HOTKEYS • Connect the power cord and the video cable. • Press the POWER key to turn on the monitor. The power indicator will light up. 5 4 3 2 1 For menu control 1. POWER 4. – / CLEAR VISION 2. MENU / ENTER 5. SOURCE / AUTO / EXIT 3. + / VOLUME • • • • • • Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
OSD SETTING Basic and simple instruction on the control keys. Luminance Image Setup Color Setup Picture Boost Contrast 50 Gamma Brightness 50 DCR Off Overdrive Off Eco mode Standard OSD Setup Extra Exit Gamma 1 1. Press button to display the control menu. 2. Press or button to navigate through the menu items. Once the desired item is highlighted, press button to activate it. If there is a sub-menu, press or button to navigate through the sub-menu functions. 3.
Luminance Luminance Image Setup Contrast Brightness Eco mode 1. Press Color Setup Picture Boost 50 Gamma 50 DCR Off Overdrive Off Standard OSD Setup Extra Exit Gamma 1 button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit. Main Menu Luminance button to select Sub Menu Item Brightness Contrast Eco mode Gamma DCR Overdrive (Luminance), and press button to enter. button to enter.
Image Setup Image Setup Color Setup Picture Boost OSD Setup Extra Clock 50 H. Position 50 Phase 50 V. Position 50 Sharpness 50 1. Press Exit Luminance button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit. Main Menu Image Setup button to select Sub Menu Item Clock Phase Sharpness H.Position V.Position (Image Setup), and press button to enter. button to enter.
Color Setup Color Setup Picture Boost Color Temp. Warm DCB Mode DCB Demo 1. Press OSD Setup Extra Exit Red 50 Off Green 50 Off Blue 50 Luminance Image Setup button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit. Main Menu button to select (Color Setup), and press button to enter.
Picture Boost Picture Boost Bright Frame Frame Size 1. Press OSD Setup Extra Off 50 Exit Luminance Image Setup Color Setup Brightness 50 H. Position 50 Contrast 50 V. Position 50 button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit. Main Menu Picture Boost button to select Sub Menu Item Frame Size Brightness Contrast H. position V. position Bright Frame (Picture Boost), and press button to enter.
OSD Setup OSD Setup Extra Language Exit English Timeout 120 S.Power On Sync 1. Press Luminance Image Setup Color Setup H. Position 50 Transparence V. Position 0 Break Reminder Picture Boost 25 Off Off button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit. Main Menu OSD Setup button to select Sub Menu Item H. Position V.
Extra Extra Exit Luminance Image Setup Color Setup Picture Boost Input Select Auto Image Ratio 4:3 Resolution : 1024(H)X768(V) Auto Config. Yes DDC/CI Yes H. Frequency : 60KHz Off Timer 00 Reset No V. Frequency : 60Hz 1. Press button to display menu. 2. Press or 3. Press 4. Press 5. Press or button to select submenu, and press or button to adjust. button to exit.
Exit Exit 1. Press 2. Press Luminance Image Setup Color Setup Picture Boost OSD Setup button to display menu. or button to select Main Menu Exit (Exit), and press Sub Menu Item Exit Description Exit the main OSD. LED INDICATOR Status Full Power Mode Power Saving Mode Active-off Mode button to enter.
STARTING WITH ANDROID This Smart Monitor is embedded with Android operating system, that it can work individually without connecting a PC. 1. Press button to display the source list. 2. Select [Android] and press button to confirm the selection. button to display the selections. 3.
CUSTOMIZING YOUR HOME SCREEN Adding application icons, shortcuts, or widgets to the home screen as your preference.You can also change the wallpaper. • Add an item to the Home Screen: 1. Click on the icon to view the application gallery. 2. Select [APPS] or [WIDGETS]. 3. Click and hold the item until it enlarged. Drag the item to the place you preferred on the Home Screen. • Move an item on the Home Screen: 1. Click and hold the item until it enlarged. 2.
USING THE ON-SCREEN KEYBOARD • Enter text: 1. Click on a text field. The on-screen keyboard opens. 2. Click on the keys to type. Key Description Key Switch to upper or lower case letters for English input. Description Press to enter expression symbol. Long press to select from all expression symbols. Enter a space. Close the on-screen keyboard. Enter your text.. Back to Android Home Screen Single press to go backspace and delete one character. Long press to go backspace and delete whole characters.
ADJUSTING THE SETTINGS FOR ANDROID Click on the sub-menu. Main Menu NETWORKS at the bottom-right of the screen.
Main Menu SYSTEM Sub Menu Item Automatic data & time Date & time Accessibility Developer options About Set date Set time Select time zone Use 24-hour format Select date format Services System Input Drawing Apps System updates, Status, Legal information, Android version, Kernel version, and Build number. Description Check for using the information form the network automatically. Unchecked for entering the information manually. Set the date. Set the time. Select the time zone for current region.
ANDROID SOFTWARE UPDATE You can upgrade system by Local update mode. • Local update support upgrade from SD card device. • During system update, DONOT pull out SD card device or power off Smart Monitor. Local update 1. Copy updates file on SD card device. Insert SD card device. The SD card device should not be write-protected, and Smart Monitor can read it. 2. Start system updates as below path: Settings About System updates Local update. Click ‘Next’ to continue update process. 3.
DRIVER MONITOR DRIVER Windows 8 1. Start Windows® 8 2. Right click and click All apps at the bottom-right of the screen. 3.
4. Set the “View by” to “Large icons” or “Small icons”. 5. Click on the “Display” icon.
6. Click on the “Change display settings” button. 7. Click the “Advanced Settings” button.
8. Click the “Monitor” tab and then click the “Properties” button. 9. Click the “Driver” tab.
10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the “Browse my computer for driver software” button. 11. Select “Let me pick from a list of device drivers on my computer”.
12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 13. Select the “xxx.inf” file and click the “Open” button. Click the “OK” button. 14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive. 15. Close all open windows and remove the CD. 16. Restart the system.
3. Click on the “Display” icon. 4. Click on the “Change display settings” button. 5. Click the“Advanced Settings”button.
6. Click the “Monitor” tab and then click the “Properties” button. 7. Click the “Driver” tab. 8. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the “Browse my computer for driver software” button.
9. Select “Let me pick from a list of device drivers on my computer”. 10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 11. Select the “xxx.inf” file and click the “Open” button. Click the “OK” button. 12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive. 13. Close all open windows and remove the CD.
Windows Vista 1. Click “Start” and “Control Panel”. Then, double-click on “Appearance and Personalization”. 2. Click “Personalization” and then “Display Settings”. 3. Click “Advanced Settings...”.
4. Click “Properties” in the “Monitor” tab. If the “Properties” button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message “Windows needs...” is displayed, as shown in the figure below, click “Continue”. 5. Click “Update Driver...” in the “Driver” tab. 6. Check the “Browse my computer for driver software” checkbox and click “Let me pick from a list of device drivers on my computer”.
7. Click on the “Have disk...” button, then click on the “Browse...” button and then select the appropriate drive F:\Driver (CD-ROM Drive). 8. Select your monitor model and click on the “Next” button. 9. Click “Close” “Close” “OK” “OK” on the following screens displayed in sequence. Windows 2000 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Start Windows® 2000. Click on the “Start” button, point to “Settings”, and then click on “Control Panel”. Double click on the “Display” icon.
I-MENU Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
E-SAVER Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on “driver/e-Saver/setup.exe” to start installing the e-Saver software, follow the install wizard to complete software installation.
SCREEN+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window.You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.
TECHNICAL SUPPORT (FAQ) TROUBLESHOOT Problem & Question Power LED is not on No images on the screen Picture Is Fuzzy & Has Ghosting Shadowing Problem Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Monitor Is Stuck In Active Off-Mode” Missing one of the primary colors (RED, GREEN, or BLUE) Possible Solution • Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
Problem & Question Screen image is not centered or sized properly Picture has color defects (white does not look white) Horizontal or vertical disturbances on the screen Possible Solution • Adjust H-Position and V-Position or press hot-key (AUTO). • Adjust RGB color or select desired color temperature. • Use Windows 95/98/2000/ME shut-down mode to adjust CLOCK and PHASE. • Press to auto-adjust. CLOCK (pixel frequency) controls the number of pixels scanned by one horizontal sweep.
APPENDIX PLUG AND PLAY Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.
Part of the keys are not compatible with Windows OS and Android OS, please refer to the table below: OS Keys Windows OS Andriod OS √ × √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x √ x 48
SPECIFICATIONS A2072PWH LCD Panel Driving system 19.5” WLED Size 49.5cm diagonal Pixel Pitch 0.27mm(H) × 0.27mm(V) Video Input R, G, B Analog Interface Digital Separate Sync. H/V TTL H-Frequency 30kHz ~ 83kHz V-Frequency 50 ~ 76Hz Display Colors 16.7M Colors Dot Clock 170MHz Max. Resolution 1600×900@60Hz Plug & Play VESA DDC2B™ LAN Speed 10/100Mbps RF Module M/N WSDB-673GN Power Consumption ON Mode 30W (Typ.) Standby Mode ≤ 1W (VGA/HDMI), ≤ 10W (Android) OFF Mode ≤ 0.
A2272PWH LCD Panel Driving system 21.5” WLED Size 54.7cm diagonal Pixel Pitch 0.24825mm(H) × 0.24825mm(V) Video Input R, G, B Analog Interface Digital Separate Sync. H/V TTL H-Frequency 30kHz ~ 83kHz V-Frequency 50 ~ 76Hz Display Colors 16.7M Colors Dot Clock 170MHz Max. Resolution 1920×1080@60Hz Plug & Play VESA DDC2B™ LAN Speed 10/100Mbps RF Module M/N WSDB-673GN Power Consumption ON Mode 30W (Typ.) Standby Mode ≤ 1W (VGA/HDMI), ≤ 10W (Android) OFF Mode ≤ 0.
A2472PWH LCD Panel Driving system 23.6” WLED Size 59.8cm diagonal Pixel Pitch 0.2715mm(H) × 0.2715mm(V) Video Input R, G, B Analog Interface Digital Separate Sync. H/V TTL H-Frequency 30kHz ~ 83kHz V-Frequency 50 ~ 76Hz Display Colors 16.7M Colors Dot Clock 170MHz Max. Resolution 1920×1080@60Hz Plug & Play VESA DDC2B™ LAN Speed 10/100Mbps RF Module M/N WSDB-673GN Power Consumption ON Mode 30W (Typ.) Standby Mode ≤ 1W (VGA/HDMI), ≤ 10W (Android) OFF Mode ≤ 0.
PRESET DISPLAY MODES A2072PWH VESA MODES Mode Horizontal Frequency (kHz) Resolution Vertical Frequency (Hz) 640x480@60Hz 31.469 59.940 640x480@72Hz 37.861 72.809 640x480@75Hz 37.500 75.000 800x600@56Hz 35.156 56.250 800x600@60Hz 37.879 60.317 800x600@72Hz 48.077 72.188 800x600@75Hz 46.875 75.000 1024x768@60Hz 48.363 60.004 1024x768@70Hz 56.476 70.069 1024x768@75Hz 60.023 75.029 WXGA 1280x720@60Hz 44.772 59.855 WXGA+ 1600x900@60Hz 60.000 60.
A2272PWH/A2472PWH HORIZONTAL FREQUENCY (KHz) VERTICAL FREQUENCY (Hz) 640x480@60Hz 31.469 59.940 640x480@72Hz 37.861 72.809 640x480@75Hz 37.500 75.00 800x600@56Hz 35.156 56.250 800x600@60Hz 37.879 60.317 800x600@72Hz 48.077 72.188 800x600@75Hz 46.875 75.000 1024x768@60Hz 48.363 60.004 1024x768@70Hz 56.476 70.069 1024x768@75Hz 60.023 75.029 1280x1024@60Hz 63.981 60.020 1280x1024@75Hz 79.976 75.025 1280x960@60Hz 60 60 WXGA 1400x900@60Hz 55.
For HDMI Horizontal Frequency (kHz) Vertical Frequency (Hz) Dot Clock (MHz) 480P@60Hz for Digital only 31.469 59.940 25.175 480P@60Hz for Digital only 31.469 59.940 27.000 576P@50Hz for Digital only 31.250 50.000 27.000 720P@50Hz for Digital only 37.500 50.000 74.250 720P@60Hz for Digital only 45.000 60.000 74.250 1080P@50Hz for Digital only 56.250 50.000 148.500 1080P@60Hz for Digital only 67.500 60.000 148.500 1080i@50Hz for Digital only 28.130 50.000 74.
PIN ASSIGNMENTS 1 5 6 10 11 15 15 - Pin Color Display Signal Cable PIN NO. 1. 2. 3. 4. 5. 6. 7. 8. 19 17 15 13 11 18 16 14 12 10 DESCRIPTION Red Green Blue Ground Detect Cable R-Ground G-Ground B-Ground 9 7 8 5 6 3 4 PIN NO. 9. 10. 11. 12. 13. 14. 15. DESCRIPTION +5V Ground Ground DDC-Serial Data H-Sync V-Sync DDC-Serial Clock PIN NO. 11. 12. 13. 14. 15. 16. 17. 18. 19. DESCRIPTION TMDS data Shield TMDS data ckCEC N.
REGULATION EUROPE EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
TAIWAN 低功率電波輻射性電機管理辦法： 第十二條 型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自 經 變更頻率、加大功率或變更原設計之特性及功能。 第十四條 率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時， 功 應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。 USA Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules.
CANADA Industry Canada statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence.
MEXICO Cofetel notice is: (Mexico COFETEL aviso:) “La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
FCC NOTICE FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
SERVICE WARRANTY STATEMENT FOR EUROPE EU WARRANTY FOR AOC MONITORS LIMITED THREE-YEAR WARRANTY* For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V.
WARRANTY STATEMENT FOR NORTH & SOUTH AMERICA (EXCLUDING BRAZIL) WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc.
This three-year limited warranty does not cover any of the product’s firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
• • • • • PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc.
EASE PROGRAME Only for AOC branded monitors sold within the continental United States. All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways. Step 1: Phone our TECH Department at 888.662.9888.
