LCD Monitor User Manual Q2963PM LED backlight 1 www.aoc.com ®2013 AOC. All Rights Reserved.
Safety........................................................................................................................................................................ 4 National Conventions ......................................................................................................................................... 4 Power ................................................................................................................................................................
FCC Notice ...................................................................................................................................................... 50 WEEE Declaration ........................................................................................................................................... 51 WEEE Declaration for India ............................................................................................................................. 51 EPEAT Declaration .............
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Setup Contents in Box CD Manual Audio Dual link DVI Base Analog Cable Power Cable DP HDMI MHL Not all signal cables (Audio, Dual link DVI, Analog, DP, HDMI, and MHL cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Base Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch.
Wall Mounting Preparing to install an optional wall mount arm. This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps: 1. Press the base release button to remove base. 2. Use flathead screwdriver to remove the VESA cover. 3. Adjust the tilt angle of the neck to parallel with the display. 4. Assembly the wall mounting arm on the back of the neck with 4 screws. 5. Reconnect the cables.
Adjusting Viewing Angle For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle from -5° to 20 °. NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
Using "MHL(Mobile High-Definition Link)" 1."MHL" (Mobile High-Definition Link) This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the screenof the product. To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website (http://www.mhlconsortium.org).
Connecting the Monitor Cable Connections In Back of Monitor and Computer: 1 D-SUB 2 DP-IN 3 DVI 4 HDMI/MHL 5 DP-OUT 6 Line in 7 Earphone out 8 DC in To protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the AC port on the back of the monitor. 2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port.
Daisy Chain You can interconnect multiple displays to create a daisy-chain configuration. 1. For different input video content and max resolution (2560x1080@60Hz): Connecting up to 3 AOC Q2963PM monitors with DP1.2 MST (Multi-Stream Transport) cable. Supporting resolution: 1) VGA: 2560 x 1080@60Hz 2) DVI: 2560 x 1080@60Hz (with Dual link DVI cable) 3) HDMI 1.3 & HDMI 1.4: 2560 x 1080@60Hz (recommend with HDMI 1.4) 4) DP1.1 & DP1.2: 2560 x 1080@60Hz (recommend with DP1.
Adjusting Setting Optimal Resolution Windows Vista For Windows Vista: 1. Click START. 2. Click CONTROL PANEL. 3. Click Appearance and Personalization. 4.
5. Click Display Settings. 6. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080. Windows ME/2000 For Windows ME/2000: 1. Click START. 2. Click SETTINGS. 3. Click CONTROL PANEL. 4. Double click DISPLAY. 5. Click SETTINGS. 6. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.
Windows 8 For Windows 8: 1. Right click and click All apps at the bottom-right of the screen. 2. Set the “View by” to “Category”. 3. Click Appearance and Personalization.
4. Click DISPLAY. 5. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.
Hotkeys Power / Exit Menu / Up Volume / Down Aspect Source / Auto / Enter Press any key to display the control menu. Power / Exit Press the Power button to turn on/off the monitor. Menu / Press to display the OSD. Volume / Press to adjust the volume. Aspect / Press to show Image Ratio list to change 21 : 9, 16 : 9, 16 : 10, 4 : 3, 1 : 1 ratio. (If the product screen size is 4:3 or input signal resolution is native resolution, the hot key is disabled to adjust.
OSD Setting Basic and simple instruction on the control keys. 1. Press any key to display the control menu. 2. Press the 3. Press MENU-button to activate the OSD window. or press the to navigate through the functions. Once the desired function is highlighted, Enter-button to activate it. If there is a sub-menu, press or to navigate through the sub-menu functions. 4. Press or to change the settings of the selected function. Press EXIT to exit.
Luminance 1 Press (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press 5 Press or (Luminance), and press to enter. to adjust. to exit. Contrast 0-100 Contrast from Digital-register.
Image Setup 1 Press (Menu) to display menu. (Image Setup), and press 2 Press or to select 3 Press or to select submenu. 4 Press 5 Press or to enter. to adjust. to exit. Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise. Sharpness 0-100 Adjust picture sharpness. H.Position 0-100 Adjust the horizontal position of the picture. V.Position 0-100 Adjust the vertical position of the picture. Auto Config.
Color Setup 1 Press (Menu) to display menu. (Color Setup), and press 2 Press or to select 3 Press or to select submenu. 4 Press 5 Press or to enter. to adjust. to exit. Color Temp. Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM. Cool Recall Cool Color Temperature from EEPROM. sRGB Recall SRGB Color Temperature from EEPROM. User Red Red Gain from Digital-register Green Green Gain Digital-register.
Picture Boost 1 Press (Menu) to display menu. (Picture Boost), and press 2 Press or to select 3 Press or to select submenu. 4 Press 5 Press or to enter. to adjust. to exit. Bright Frame On / Off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size Brightness 0-100 Adjust Frame Brightness Contrast 0-100 Adjust Frame Contrast H. position 0-100 Adjust Frame horizontal Position V.
OSD Setup 1 Press (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press 5 Press or (OSD Setup), and press to enter. to adjust. to exit.
PIP Setting 1 Press (Menu) to display menu. 2 Press or to select PIP, and press 3 Press or to select submenu. 4 Press 5 Press or to enter. to adjust. to exit. PIP Off / PIP / PBP Disable or Enable PIP or PBP. Main Source D-SUB / DVI / HDMI / DP Select main screen source. Sub Source D-SUB / DVI / HDMI / DP Select sub screen source. Size Small / Middle / Large Select screen size. Right-up Right-down Position Left-down Set the screen location.
Extra 1 Press (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press or 5 Press (Extra), and press to enter. to adjust. to exit. Input Select D-SUB / DVI / HDMI / DP Select input signal source. Auto Detect Yes / No Disable or Enable power on Auto Detect. DP Capability * DP1.1a / DP1.2 (Daisy Chain) Select the Display Port competence. Off Timer 0-24 hrs Select DC off time.
LED Indicator Status LED Color Full Power Mode Blue / Green Power Saving Amber / Red Active-off Mode Off 29
Driver Monitor Driver Windows 8 1. Start Windows® 8 2. Right click and click All apps at the bottom-right of the screen. 3. Click on the “Control panel” icon 4. Set the “View by” to “Large icons” or “Small icons”.
5. Click on the “Display” icon. 6. Click on the “Change display settings” button. 7. Click the “Advanced Settings” button. 8. Click the “Monitor” tab and then click the “Properties” button.
9. Click the “Driver” tab. 10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button. 11. Select "Let me pick from a list of device drivers on my computer".
12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button. 14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive. 15. Close all open windows and remove the CD. 16. Restart the system.
Windows 7 1. Start Windows® 7 2. Click on the 'Start' button and then click on 'Control Panel'. 3. Click on the “Display” icon. 4. Click on the “Change display settings” button. 5. Click the “Advanced Settings” button.
6. Click the “Monitor” tab and then click the “Properties” button. 7. Click the “Driver” tab. 8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer". 10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button. 12. Select your monitor model and click the “Next” button.
drive. 13. Close all open windows and remove the CD. 14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Windows Vista 1. Click "Start" and "Control Panel". Then, double-click on "Appearance and Personalization". 2. Click "Personalization" and then "Display Settings". 3. Click "Advanced Settings...".
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue". 5. Click "Update Driver..." in the "Driver" tab. 6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers on my computer". 7. Click on the “Have disk...
Windows 2000 1. Start Windows® 2000. 2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. 3. Double click on the 'Display' Icon. 4. Select the 'Settings' tab then click on 'Advanced...'. 5. Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below. 6.
i-Menu Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
e-Saver Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation.
Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.
Troubleshoot Problem & Question Power LED Is Not ON Possible Solutions Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply. Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection. * DVI input is not available on every model.
The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Monitor Is Stuck In Active Off-Mode" Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Specification General Specification Panel Resolution Model name Q2963PM Driving system TFT Color LCD Viewable Image Size 730.025 mm diagonal(Aspect 21:9) Pixel pitch 0.0876*RGB(H)mm x 0.2628(V)mm Video R, G, B Analog Interface Separate Sync. H/V TTL Display Color 16.7M Colors Dot Clock 185.58 MHz Horizontal scan range 30kHz - 99kHz Horizontal scan Size(Maximum) 672.768 mm Vertical scan range 50Hz - 76Hz Vertical scan Size(Maximum) 283.
Since the MHL provides mobile phone charging function and share the same connector with HDMI, Whether the MHL is set to On, Off or Standby mode, the MHL port provides power to charge the connected device simultaneously. In Standby and Off energy saving of ErP not applicable for the MHL charging functionality. Preset Display Modes 640×480 @60Hz HORIZONTAL FREQUENCY(kHZ) 31.469 VERTICAL FREQUENCY(Hz) 59.940 640×480 @67Hz 35.000 66.667 VGA 640×480 @72Hz 37.861 72.809 VGA 640×480 @75Hz 37.500 75.
Pin Assignments 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 Video-Red 9 +5V 2 Video-Green 10 Ground 3 Video-Blue 11 N.C. 4 N.C. 12 DDC-Serial data 5 Detect Cable 13 H-sync 6 GND-R 14 V-sync 7 GND-G 15 DDC-Serial clock 8 GND-B 24-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
19-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 TMDS Data 2+ 11 TMDS Clock Shield 2 TMDS Data 2 Shield 12 TMDS Clock 3 TMDS Data 2 13 CEC 4 TMDS Data 1+ 14 Reserved (N.C. on device 5 TMDS Data 1Shield 15 SCL 6 TMDS Data 1 16 SDA 7 TMDS Data 0+ 17 DDC/CEC Ground 8 TMDS Data 0 Shield 18 +5V Power 9 TMDS Data 0 19 Hot Plug Detect 10 TMDS Clock + 20-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
EPEAT Declaration EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products. AOC believes in protecting the environment.
Service Warranty Statement for Europe LIMITED THREE-YEAR WARRANTY* AOC Color Monitors sold within Europe AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration. ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE.
Warranty Statement for North & South America (excluding Brazil) WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
EASE PROGRAME Only for AOC branded monitors sold within the continental United States. All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways. Step 1: Step 2: Step 3: Phone our TECH Department at 888.662.9888.
TCO DOCUMENT (FOR TCO CERTIFIED MODELS) 58
