User manual

Chapter 13 Troubleshooting
Problem Possible Cause Solution
TV screen does not
display normally.
◎ Video setting is not correct. ◎ Press the TV SYSTEM button to
switch output TV system.
No power.
(All LEDs are off)
◎ The power plug is not properly
connected.
◎ Check the power connection
and plug it again.
Can’t operate with
the remote control.
◎ If this device cannot be
activated by pressing
button of remote control, it is
probably because the power is
off.
◎ Remote control is not pointing
toward the remote receiver.
◎ Battery is not assembled
properly.
◎ Battery became depleted.
◎ Refer to “Power Connection”
section for its solution.
◎ Point the remote control toward
the receiver when in operation.
◎ Check the battery direction.
◎ Replace the battery.
Some folders are
not listed in files
manager windows.
◎ These folders may be
“Hidden”, “Encrypted”,
“Compressed” or “System
Folder”.
◎ Change the attribute of these
folders, or create another folder.
Some files can’t be
played back.
◎ These files are compressed
by Windows.
◎ The formats of these files are
not supported.
◎ These files are damaged.
◎ Uncompress them.
◎ Convert these files to the
supported format.
◎ Replace them with undamaged
ones.
The SETUP MENU
appears to be in an
unrecognizable
language.
◎ Incorrect Menu LANGUAGE
setting.
◎ Check the Menu LANGUAGE
setting in SETUP MENU.
No image.
◎ Video cable is not connected.
◎ Incorrect video setting.
◎ Check video connection.
◎ Press the TV SYSTEM button to
switch output TV system.
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